What to do if the Xiaomi TV F2 50 screen flashes or flickers?
If your Xiaomi TV F2 50 has a flickering screen, please refer to the following scenarios and troubleshooting methods:
Scenario 1:
If the issue occurs when you are using apps on your TV, please refer to the following methods:
1. Electronic devices in the vicinity of the TV can sometimes cause interference, leading to screen flashing. Move any potential sources of interference away from the TV;
2. Begin by turning off the TV, unplugging it from the power source, and waiting for a few minutes before plugging it back in. Then, turn the TV on again and check if the screen flashing issue persists. Also, you can restart your TV by navigating to [Settings] >> [Device & Software] >> select [Restart];
3. Try using the TV in different lighting conditions or at different times of the day. Sometimes, ambient lighting or specific environmental conditions might affect the display;
4. Experiment with the display settings on the TV. Sometimes, specific settings like refresh rate, resolution, or brightness may be causing the screen to flash. Try reducing the refresh rate or adjusting brightness and other settings to see if it resolves the problem;
To correctly adjust display settings on your TV, please refer to the following steps:
(1). Navigate to [Settings] >> select [Display & Sounds] >> [Picture Settings] >> [Apps & Video].
(2). Scroll down and find [Advanced Settings] >> check the display setting.
5. Clear cache and data by going to [Settings] >> [Applications] >> [Manage Installed Applications] >> select the app >> [Clear data] or [Clear cache];
6. Make sure that the app is up to date. Go to the Home screen >> select the [Search for] icon with your remote >> go to [Appstore] >> select the app you want to update >> press the three-horizontal-lined button on the remote control >> select the [More Info] option and update the App;
7. Reinstall the app and see if the issue still persists. Go to [Apps] >> select [My Apps] >> select the app and press the three horizontal lines button on the remote control, select [Uninstall] and then reinstall the app;
8. Make sure that your TV's operating system is up-to-date, which often includes bug fixes and improvements. Go to [Settings] >> [Device & Software] >> select [About] >> select [Install Update];
9. If all other methods fail, please reset your TV to the factory defaults. Go to [Settings] >> select [Device & Software] >> scroll down to find [Reset to Factory Defaults] and select it.
Here are some friendly tips:
1. A factory reset will delete all user data, including installed apps, accounts, settings, and personal files;
2. Backup Before Reset: Before initiating the factory reset, make sure to back up any critical data. This might include photos, videos, documents, app data, and any other files you want to keep.
Scenario 2:
If the issue occurs when you are using an external device like a DVD player or game console, please refer to the following methods:
1. Disconnect any external devices (such as gaming consoles, Blu-ray players, etc.) connected to your TV. Test if the issue persists with only the TV itself;
2. Ensure that all cables (such as HDMI, power, etc.) are properly connected to the TV. Sometimes loose connections can cause display problems;
3. If you're using external devices like a gaming console or streaming device, try using a different HDMI cable to rule out cable issues;
4. Switch to a different HDMI input on your TV to see if the issue persists. This can help determine if the problem is specific to one input or affects the entire TV;
5. If the issue is related to an external device, check for firmware updates for that device.
Scenario 3:
If the issue occurs when you are using casting on your TV, please refer to the following methods:
1. Please ensure that both the casting device such as your computer or your smartphone and your TV are connected to the same Wi-Fi network;
2. Experiment with the display settings on the TV. Sometimes, specific settings like refresh rate, resolution, or brightness may be causing the screen to flash. Try reducing the refresh rate or adjusting brightness and other settings to see if it resolves the problem;
To correctly adjust display settings on your TV, please refer to the following steps:
(1). Navigate to [Settings] >> select [Display & Sounds] >> [Picture Settings] >> [Apps & Video];
(2). Scroll down and find [Advanced Settings] >> check the display setting.
(The pictures are the same as Scenario 1.)
3. Check the casting device settings (e.g. smartphone, tablet, or computer) for any display or casting settings. Make sure the casting device is set to the correct resolution, brightness and aspect ratio.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
Scenario 1:
If the issue occurs when you are using apps on your TV, please refer to the following methods:
1. Electronic devices in the vicinity of the TV can sometimes cause interference, leading to screen flashing. Move any potential sources of interference away from the TV;
2. Begin by turning off the TV, unplugging it from the power source, and waiting for a few minutes before plugging it back in. Then, turn the TV on again and check if the screen flashing issue persists. Also, you can restart your TV by navigating to [Settings] >> [Device & Software] >> select [Restart];
3. Try using the TV in different lighting conditions or at different times of the day. Sometimes, ambient lighting or specific environmental conditions might affect the display;
4. Experiment with the display settings on the TV. Sometimes, specific settings like refresh rate, resolution, or brightness may be causing the screen to flash. Try reducing the refresh rate or adjusting brightness and other settings to see if it resolves the problem;
To correctly adjust display settings on your TV, please refer to the following steps:
(1). Navigate to [Settings] >> select [Display & Sounds] >> [Picture Settings] >> [Apps & Video].
(2). Scroll down and find [Advanced Settings] >> check the display setting.
5. Clear cache and data by going to [Settings] >> [Applications] >> [Manage Installed Applications] >> select the app >> [Clear data] or [Clear cache];
6. Make sure that the app is up to date. Go to the Home screen >> select the [Search for] icon with your remote >> go to [Appstore] >> select the app you want to update >> press the three-horizontal-lined button on the remote control >> select the [More Info] option and update the App;
7. Reinstall the app and see if the issue still persists. Go to [Apps] >> select [My Apps] >> select the app and press the three horizontal lines button on the remote control, select [Uninstall] and then reinstall the app;
8. Make sure that your TV's operating system is up-to-date, which often includes bug fixes and improvements. Go to [Settings] >> [Device & Software] >> select [About] >> select [Install Update];
9. If all other methods fail, please reset your TV to the factory defaults. Go to [Settings] >> select [Device & Software] >> scroll down to find [Reset to Factory Defaults] and select it.
Here are some friendly tips:
1. A factory reset will delete all user data, including installed apps, accounts, settings, and personal files;
2. Backup Before Reset: Before initiating the factory reset, make sure to back up any critical data. This might include photos, videos, documents, app data, and any other files you want to keep.
Scenario 2:
If the issue occurs when you are using an external device like a DVD player or game console, please refer to the following methods:
1. Disconnect any external devices (such as gaming consoles, Blu-ray players, etc.) connected to your TV. Test if the issue persists with only the TV itself;
2. Ensure that all cables (such as HDMI, power, etc.) are properly connected to the TV. Sometimes loose connections can cause display problems;
3. If you're using external devices like a gaming console or streaming device, try using a different HDMI cable to rule out cable issues;
4. Switch to a different HDMI input on your TV to see if the issue persists. This can help determine if the problem is specific to one input or affects the entire TV;
5. If the issue is related to an external device, check for firmware updates for that device.
Scenario 3:
If the issue occurs when you are using casting on your TV, please refer to the following methods:
1. Please ensure that both the casting device such as your computer or your smartphone and your TV are connected to the same Wi-Fi network;
2. Experiment with the display settings on the TV. Sometimes, specific settings like refresh rate, resolution, or brightness may be causing the screen to flash. Try reducing the refresh rate or adjusting brightness and other settings to see if it resolves the problem;
To correctly adjust display settings on your TV, please refer to the following steps:
(1). Navigate to [Settings] >> select [Display & Sounds] >> [Picture Settings] >> [Apps & Video];
(2). Scroll down and find [Advanced Settings] >> check the display setting.
(The pictures are the same as Scenario 1.)
3. Check the casting device settings (e.g. smartphone, tablet, or computer) for any display or casting settings. Make sure the casting device is set to the correct resolution, brightness and aspect ratio.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
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