What to do if the HDMI port works abnormally on the Xiaomi TV A Pro 32?
If the HDMI port on the Xiaomi TV A Pro 32 works abnormally, please refer to the following troubleshooting steps:
1. Ensure that the HDMI cable is securely connected to both the TV and the device (such as a cable box, gaming console, or streaming device). Try using a new HDMI cable to rule out any issues with the cable itself;
2. Check the HDMI port on the TV for any physical damage or debris that might be obstructing the connection;
3. Please test the device on different ports to determine if the issue is with a specific port;
4. Connect a different device to the HDMI port (like another gaming console or laptop). This can help determine if the issue is with the TV or the original device you were using;
5. Turn off both the TV and the device connected to the HDMI port. Unplug the power cords from both the TV and the device, wait for a few minutes and then plug them back in;
6. Make sure your TV’s operating system is up to date. Go to [Settings] >> [System] >> [About] >> [System update];
7. As a last resort, you can try performing a factory reset on your TV. Go to [Settings] >> [System] >>[About] >> [Reset].
Note:
Be aware that this will erase all your settings and data, so make sure to back up any important data before proceeding.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
1. Ensure that the HDMI cable is securely connected to both the TV and the device (such as a cable box, gaming console, or streaming device). Try using a new HDMI cable to rule out any issues with the cable itself;
2. Check the HDMI port on the TV for any physical damage or debris that might be obstructing the connection;
3. Please test the device on different ports to determine if the issue is with a specific port;
4. Connect a different device to the HDMI port (like another gaming console or laptop). This can help determine if the issue is with the TV or the original device you were using;
5. Turn off both the TV and the device connected to the HDMI port. Unplug the power cords from both the TV and the device, wait for a few minutes and then plug them back in;
6. Make sure your TV’s operating system is up to date. Go to [Settings] >> [System] >> [About] >> [System update];
7. As a last resort, you can try performing a factory reset on your TV. Go to [Settings] >> [System] >>[About] >> [Reset].
Note:
Be aware that this will erase all your settings and data, so make sure to back up any important data before proceeding.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
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