What to do if the signal of the Wi-Fi is weak and intermittent on the Xiaomi TV A Pro 50?
If the Wi-Fi signal on your Xiaomi TV A Pro 50 is weak and intermittent, here are several methods for you to improve the connection:
1. Please ensure that your router is centrally located in your home or office, as walls and floors can significantly weaken the Wi-Fi signal. So avoid placing the router near large metal objects, electronic devices, or thick walls;
2. You can change the Wi-Fi channel. Routers often operate on specific channels. However, interference from neighboring networks can affect the signal strength. Hence access to your router settings and set up the router to automatically select the best channel;
3. Reduce the number of devices connected to your Wi-Fi network, especially if many devices are simultaneously streaming or downloading content. This can help allocate more bandwidth to your TV;
4. Please reduce the interference. Other electronic devices, such as cordless phones, microwave ovens and Bluetooth devices, can interfere with the Wi-Fi signal. So keep these devices away from the router;
5. If your router supports both the 2.4GHz and 5GHz bands, connect your TV to the 5GHz band. The 5GHz band generally offers higher speeds and is less crowded, resulting in a more stable connection;
6. Ensure that your Wi-Fi network is secured with a strong password to prevent unauthorized users, which can degrade performance;
7. If necessary, use a wired Ethernet connection instead of Wi-Fi. This can provide a more stable and faster connection;
8. If the issue still persists, please update the firmware of your TV by navigating to [Settings] >> [Device Preferences] >> [About] >> [System update];
9. As a last resort, you can try performing a factory reset on your TV. Go to [Settings] >> [System] >>[About] >> [Reset] >> [Factory reset]. Be aware that this will erase all your settings and data, so make sure to back up any important data before proceeding.
Friendly Tips:
The recommended bit rates of the video stream are shown as below:
1. The 4K UHD video stream requires 10Mbps;
2. The 2K video stream requires 5Mbps;
3. The 720p video stream requires 2.5Mbps.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
1. Please ensure that your router is centrally located in your home or office, as walls and floors can significantly weaken the Wi-Fi signal. So avoid placing the router near large metal objects, electronic devices, or thick walls;
2. You can change the Wi-Fi channel. Routers often operate on specific channels. However, interference from neighboring networks can affect the signal strength. Hence access to your router settings and set up the router to automatically select the best channel;
3. Reduce the number of devices connected to your Wi-Fi network, especially if many devices are simultaneously streaming or downloading content. This can help allocate more bandwidth to your TV;
4. Please reduce the interference. Other electronic devices, such as cordless phones, microwave ovens and Bluetooth devices, can interfere with the Wi-Fi signal. So keep these devices away from the router;
5. If your router supports both the 2.4GHz and 5GHz bands, connect your TV to the 5GHz band. The 5GHz band generally offers higher speeds and is less crowded, resulting in a more stable connection;
6. Ensure that your Wi-Fi network is secured with a strong password to prevent unauthorized users, which can degrade performance;
7. If necessary, use a wired Ethernet connection instead of Wi-Fi. This can provide a more stable and faster connection;
8. If the issue still persists, please update the firmware of your TV by navigating to [Settings] >> [Device Preferences] >> [About] >> [System update];
9. As a last resort, you can try performing a factory reset on your TV. Go to [Settings] >> [System] >>[About] >> [Reset] >> [Factory reset]. Be aware that this will erase all your settings and data, so make sure to back up any important data before proceeding.
Friendly Tips:
The recommended bit rates of the video stream are shown as below:
1. The 4K UHD video stream requires 10Mbps;
2. The 2K video stream requires 5Mbps;
3. The 720p video stream requires 2.5Mbps.
If the above troubleshooting methods can’t resolve the issue, please contact our local official service center or your seller for further assistance. They will help you in this regard.
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