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What to do if I cannot hear the sound or there are noises when viewing the live screen of Xiaomi Smart Camera C500 Pro?

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What to do if I cannot hear the sound or there are noises when viewing the live screen of Xiaomi Smart Camera C500 Pro?

1. The sound of live video is turned off by default in Mi Home APP, you can turn it on by the volume button in the video window of [Mi Home] APP; you can turn up the volume on your phone if the volume is low;
2. If there is noise in the live video, please keep your phone away from the camera and avoid placing the camera next to the electronic device like a refrigerator and microwave oven;
3. If the device is placed in a high place or the lens is facing down, it will cause the mic to be buried in the camera body and make echoes when it receives sounds from the speaker, you need to move the mic out of the camera body in this case.