If the Mijia Air Conditioner Eco EGAT Label No.5 with 1 Star 24000BTU stops working automatically during cooling, please refer to the following methods for troubleshooting:
1. Please check whether the power supply is working properly. You can plug another appliance into the air conditioner’s power outlet to confirm whether it functions normally.
2. Verify if the room temperature has reached the set temperature. If so, the air conditioner can automatically reduce frequency and fan speed.
3. Please check if the air conditioner displays a fault code. Some codes are protection codes. Turn off the power, wait for a while, and then turn the power back on to see if the device operates normally.
If the issue persists, please apply for a professional after-sales inspection.