Why is there an odor when using the Mijia Air Conditioner Eco EGAT Label No.5 with 1 Star 12000BTU?

If there is an odor when using the Mijia Air Conditioner Eco EGAT Label No.5 with 1 Star 12000BTU, please refer to the following troubleshooting steps:
1. Check if the filter is excessively dirty. Clean the filter and check if the odor persists.
2. Please turn on Auto clean mode to clean the evaporator.
3. In some cases, high indoor humidity or stagnant air in the room can contribute to unpleasant smells when the air conditioner operates. Improving room ventilation can help mitigate this issue.
4. If the problem continues, please contact the after-sales service for inspection.