What to do if the freezer of the Mijia Refrigerator Cross Door 451L freezes?

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Accepted Answer

If the freezer of the Mijia Refrigerator Cross Door 451L freezes, please refer to the following methods to troubleshoot:
1. If the food you put in has a lot of moisture, it can freeze, which is normal.
2. Avoid opening the door frequently. The number and time of opening the door should be minimized to prevent a large amount of hot air from entering and causing ice.
3. Check whether the door is closed tightly. If the door is not closed tightly, a large amount of hot air will enter and cause ice.
4. Place food properly. Do not put food with high water content directly into the freezer, such as fresh vegetables and fruits. Drain the water or seal it with plastic wrap before putting it in. At the same time, pay attention to keeping a certain distance between foods to facilitate cold air circulation, avoiding local ice formation due to poor air circulation.
5. Check whether the door seal is well sealed. If the door seal is not tight, a large amount of hot air will enter and cause ice.
(1). Use hot air to evenly heat the door seal (Blow air evenly at low wind speed, and do not deform the door seal).
(2). Smooth the door seal airbag by hand (Squeeze the door seal along the door frame to install the door seal in place).
(3). The door seal can be fixed after cooling.
6. If the issue persists, please contact the local after-sales service center for inspection.