Xiaomi Electric Scooter Fast Charger 2 FAQ

Question

Accepted Answer

Q1: What is the appearance of the Xiaomi Electric Scooter Fast Charger 2?
A: The Xiaomi Electric Scooter Fast Charger 2 has one indicator, one charging cable integrated with the charger, one 2-prong port, and one charging connector. The charging cable length is 1200 mm. The item dimensions are 180 mm × 78 mm × 40 mm.

Note:
Illustrations of product, accessories, and interface are for reference purposes only. Actual product and functions may vary due to product enhancements.
 
Q2: What are the selling points of the Xiaomi Electric Scooter Fast Charger 2?
A: 1. The Xiaomi Electric Scooter Fast Charger 2 delivers an ultra-high power output of 268 W.
2. It can charge the battery to 100% in as little as 3 hours and 20 minutes.
3. It adopts a segmented charging strategy to ensure both fast charging and battery health.
4. It meets ERP Level VI energy efficiency standards.
5. It features multiple safety protections to ensure comprehensive charging safety.
 
Q3: How to assemble the Xiaomi Electric Scooter Fast Charger 2?
A: 1. Take out the charger, and prepare a matching AC power cord.
2. Insert the 2-prong connector of the AC power cord into the 2-prong port of the charger.

Q4: How to use the Xiaomi Electric Scooter Fast Charger 2 to charge the scooter?
A: 1. Open the rubber flap on the charging port of the scooter, and insert the charging connector into the charging port.

2. Connect the AC plug to an electrical outlet to charge the scooter.

Note:
The scooter is fully charged when the indicator on the charger changes from red to green.
The scooter’s charging port is D-shaped. Always align the charger plug with the port before plugging it in.
 
Q5: What are the compatible scooter models for the Xiaomi Electric Scooter Fast Charger 2?
A: The Xiaomi Electric Scooter Fast Charger 2 is only compatible with Xiaomi Electric Scooter 6 Ultra / 6 Max series.
 
Q6: What is the operating and storage environment for the Xiaomi Electric Scooter Fast Charger 2?
A: The operating environment for the Xiaomi Electric Scooter Fast Charger 2 includes a temperature range of -10°C to 40°C and a humidity range of 10% to 90%. The storage environment allows for temperatures between -30°C and 85°C, with a humidity range of 5% to 95%.
 
Q7: What are the input and output specifications of the Xiaomi Electric Scooter Fast Charger 2?
A: The Xiaomi Electric Scooter Fast Charger 2 supports an input of 100–120 V~ 50–60 Hz with a maximum current of 3.5 A, and 200–240 V~ 50–60 Hz with a maximum current of 2.0 A. Its maximum output voltage is 54.6 V (no load), while the rated output is 53.6 V ⎓ 5.0 A with a maximum power of 268.0 W. The charger has an average active efficiency of 88.0% at total output, and its no-load power consumption is 0.21 W.
 
Q8: What are the charging performance and advantages of the Xiaomi Electric Scooter Fast Charger 2?
A: The Xiaomi Electric Scooter Fast Charger 2 delivers an ultra-high power output of 268 W and can charge the scooter to 100% in as little as 3 hours and 20 minutes. It charges over three times faster than a standard charger, allowing you to spend less time waiting and more time riding. Additionally, just 1 hour of charging can provide approximately 30 km of riding range.
Note:
1. In a test environment of (25 ± 2) °C and 48% RH, the fast charger takes less than 3 hours 20 minutes to charge Xiaomi Electric Scooter 6 Ultra from 0% to 100%.
2. In a test environment of (25 ± 2) °C and 50% RH, the standard charger takes approximately 10.5 hours to charge Xiaomi Electric Scooter 6 Ultra fully.
3. In a test environment of (25 ± 5) °C with wind speed ≤3m/s, Xiaomi Electric Scooter 6 Ultra is expected to travel about 30km at a constant speed of 15km/h with a load of (75 ± 0.5)kg on a flat road (slope ≤5%) after 1 hour of charging using the fast charger. Actual range may vary depending on the initial state of charge.
 
Q9: How does the Xiaomi Electric Scooter Fast Charger 2 ensure efficient and safe charging?
A: The Xiaomi Electric Scooter Fast Charger 2 uses a segmented charging strategy that combines high-current fast charging at the beginning to quickly restore range, and low-current trickle charging when the battery is nearly full to enhance safety and protect battery health. It also features a built-in smart device matching chip that enables two-way communication, providing safer and more reliable charging. In addition, the charger meets ERP Level VI energy efficiency standards, with energy efficiency of up to 93%.
Note:
Under test conditions of 230V AC input and 53.6V CV output at 100% full load, the fast charger can reach up to 93% output efficiency. Data comes from Xiaomi Labs.
 
Q10: What safety protections does the Xiaomi Electric Scooter Fast Charger 2 offer during charging?
A: The Xiaomi Electric Scooter Fast Charger 2 is equipped with multiple charging safety protections, including output overvoltage protection, output undervoltage protection, short circuit protection, over-temperature protection, and overcurrent protection. It also undergoes thermal decay testing to ensure reliable performance and safety during operation.
 
Q11: What are the precautions for using the Xiaomi Electric Scooter Fast Charger 2?
A: 1. The charger is designed for indoor use only. Do not expose it to rain or snow.
2. Store the charger in a cool and dry place when not in use.
3. Disconnect the supply before making or breaking the connections to the battery.
4. During charging, the battery must be placed in a well-ventilated area.
5. Keep electrical appliances out of reach from children or infirm people. Do not let them use the appliances without supervision.
6. This appliance is not intended for use by persons (including children) with reduced physical, sensory or mental capabilities, or lack of experience and knowledge, unless they have been given supervision or instruction concerning use of the appliance by a person responsible for their safety.
7. If your charger needs repair or test, or has errors or malfunction, contact our after-sales service team if you are in doubt.
 
Q12: What to do if the Xiaomi Electric Scooter Fast Charger 2 indicator can't light on?
A: If the Xiaomi Electric Scooter Fast Charger 2 indicator can't light on, please refer to the following troubleshooting steps:
1. Please check whether the Xiaomi Electric Scooter Fast Charger 2 is properly connected to the power outlet and ensure the socket is supplying power.
2. Inspect the charger and cable for any visible damage.
3. If everything appears normal but the indicator is still off, try using a different power outlet.
4. If the issue persists, please contact our after-sales service team for further inspection.
 
Q13: What to do if the Xiaomi Electric Scooter Fast Charger 2 cannot charge the scooter?
A: If the Xiaomi Electric Scooter Fast Charger 2 cannot charge the scooter, please refer to the following troubleshooting steps:
1. First, make sure the Xiaomi Electric Scooter Fast Charger 2 is securely connected to both the scooter and the power source.
2. Check whether the charging port is clean and free of debris.
3. Confirm that the scooter’s battery is not fully depleted or damaged.
4. The charger’s operating temperature is -10°C to 40°C. Please check whether the scooter and charger have been left outdoors in low temperatures for an extended period, which may prevent charging. Move them to a suitable temperature environment and wait for a while before trying to charge again.
5. If possible, try using another compatible charger to rule out a charger issue.
6. If the scooter still cannot be charged, it is recommended to contact after-sales service for further inspection.