Why are there insects inside the Xiaomi Smart Pet Fountain?

Question

Accepted Answer

If there are insects inside the Xiaomi Smart Pet Fountain, please refer to the following information:
1. The filter inside the Xiaomi Smart Pet Fountain itself does not produce insects. Insect eggs usually come from the environment. For example, mosquitoes can lay eggs in water when the temperature is suitable. Some eggs can also be carried into the fountain by pets while they go outside and gradually hatch over time. To prevent insects, replace or refill the water every 2–3 days. When changing the water, rinse the filter, sponge, and other cleaning components to remove any potential eggs or larvae.
2. Clean the fountain thoroughly at least once a week, including the water tank, water tank lid, filter tray, and filter. Completely replace the water during cleaning. In hot weather or summer, shorten the cleaning cycle to ensure your pet always has access to clean and high-quality water.