Why is there a big noise of water drops when using the Xiaomi Smart Pet Fountain?
A loud dripping sound is caused by reduced filtration efficiency when pet hair and debris clog the filter, which can force water to flow back through the overflow hole.
If there is a big noise of water drops when using the Xiaomi Smart Pet Fountain, please refer to the following troubleshooting steps:
1. Unplug the Xiaomi Smart Pet Fountain first to avoid any safety risk during inspection and cleaning.
2. Check the water level and refill if it is too low, because low water can make the dripping sound more noticeable.
3. Remove the top cover and inspect whether there is visible pet hair or debris around the filter tank area that could block water flow.
4. Take out the filter element and check for clogging, then rinse and clean the filter element to restore filtration efficiency.
5. Clean the water storage tank, top cover, filter tank, and water conduit, then reassemble the fountain and test again. It is recommended to clean these parts at least once a week to prevent overflow and recurring noise.
Note:
Pets shed hair in all seasons, especially in spring and autumn. Pets adjust to temperature differences caused by seasonal changes through hair loss, and adapt to different climates by maintaining hair volume. If the amount of hair loss is large, it is recommended to shorten the cleaning time of the filter element to prevent clogging.
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