Why does the Xiaomi Smart Pet Fountain overflow?
If the Xiaomi Smart Pet Fountain overflows, please refer to the following aspects:
1. It is mainly due to the large amount of pet hair falling and the clogging of the filter element that leads to the decrease of filter efficiency of the filter element. When the filter element is blocked, the water will flow back through the overflow hole, resulting in a loud dripping sound. If the blockage is too serious, it may cause overflow. Please clean the filter regularly.
2. If the water level in the reservoir exceeds the maximum level, it may lead to flooding. Please ensure the water level in the reservoir does not exceed the maximum water level line.
3. If the fountain is placed on an uneven surface, it may tilt and spill water. Please place the fountain on a stable, level surface.
4. Improper installation of parts such as the lid or filter can affect water flow, causing the water dispenser to tilt and overflow. Please ensure all parts are installed correctly.
5. If the issue still cannot be resolved, please contact the after-sales service center for further assistance.
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