Why is the Xiaomi phone connected to Wi-Fi but cannot access the internet?

Question

Accepted Answer

If the Xiaomi phone is connected to Wi-Fi but cannot access the internet, please refer to the following information:
1. If a Wi-Fi proxy is enabled, it can prevent normal internet access, so please open the [Settings] >> tap [Wi-Fi] >> tap the arrow next to the connected Wi-Fi to enter the network details >> tap [Proxy] to choose [None].
2. If the saved network configuration is corrupted, deleting the Wi-Fi network and reconnecting can resolve the issue.
3. If the system version is outdated, compatibility issues can occur, so please update the phone to the latest OS version.
4. If other devices can access the internet on the same Wi-Fi network, reconnecting the Wi-Fi on this phone may restore normal connectivity.
5. If you are using a corporate network, network restrictions may apply, so please contact the network administrator or request a static IP address.
6. The router firmware may be outdated or incompatible, which can cause connection issues. It is recommended to update the router firmware and try again.
7. Third-party optimization or network management apps can interfere with normal network access. Disable or uninstall these apps, then check whether the internet connection is restored.
8. System configuration errors or corrupted data can affect network connectivity. After backing up important data, perform a factory reset and try again.
9. The network switching feature can cause unstable connections between Wi-Fi and mobile data. So please turn it off in [Settings] >> [Wi-Fi] >> [Network acceleration] >> [Switch between networks].
10. If none of the above solutions resolve the issue, it is recommended to visit an authorized service center for inspection.