What to do if the position of the Xiaomi Smart Camera C302 is offset?
If the position of the Xiaomi Smart Camera is offset, please refer to the following information:
1. The camera can gradually drift due to usage or power cycles. Perform regular calibration through the Xiaomi Home App to restore the correct position and ensure accurate tracking.
2. The camera may have been accidentally touched, bumped, or knocked over. Inspect the camera’s mount and adjust it back to the desired angle manually if needed.
3. Loose wall or ceiling mounts can cause gradual drift over time. Ensure screws and brackets are tightened properly so the camera stays stable.
4. Vibrations, fans, or other mechanical interference nearby can cause slight camera drift. Place the camera on stable surfaces and away from high-vibration areas.
5. If the above steps do not resolve the issue, please contact the after-sales service center for further assistance.
Note:
Never manually force the camera to rotate. Doing so can damage the gimbal hardware or cause calibration errors.
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