Why are the exterior of the Xiaomi OpenWear Stereo Pro and the inner of the charging case easily scratched?

Question

Accepted Answer

The exterior of the Xiaomi OpenWear Stereo Pro and the inner surface of the charging case are made of high-quality materials with a sleek finish. However, these surfaces can be easily scratched if they come into contact with hard objects or abrasive materials. Scratches do not affect the functionality of the earphones or the charging case, but can impact their appearance.
The precautions to reduce scratches are as follows:
1. Avoid storing the earphones or charging case together with keys, coins, or other hard objects.
2. Use a protective pouch or case when carrying earphones.
3. Clean surfaces regularly with a soft, non-abrasive cloth.
Note:
To enhance the quality of the charging case, the inner tray of the Xiaomi OpenWear Stereo Pro charging case is treated with a special surface treatment. If the charging case is subjected to strong stress impact or falls from a height, the surface layer of the inner tray has a chance to turn white or have slight surface cracks. This does not mean that the charging case shell is cracked. Please feel free to use it.