Why can't the Mijia Smart Evaporative Humidifier Pro connect to Wi-Fi?

Question

Accepted Answer

If the Mijia Smart Evaporative Humidifier Pro can't connect to Wi-Fi, please refer to the following information:
1. First, confirm that the Wi-Fi network your phone is connected to is the same as the one the humidifier is connecting to.
2. Confirm that the Wi-Fi network you are connecting to is 2.4 GHz (the device doesn't support 5 GHz networks).
3. Confirm that the Wi-Fi network selected in the Xiaomi Home App is correct, and that the password is correct.
4. Make sure the humidifier is within a reasonable range of the Wi-Fi router, without significant obstacles or interference from other electronic devices.
Note:
For example, on Android phones, go to [Settings], tap [WLAN], find Wi-Fi, and then find the Wi-Fi network your phone is currently connected to. Check the Wi-Fi network to display the Wi-Fi information.