What to do if the Xiaomi Smart Camera C500 fails to connect to the Xiaomi Home App?

If the Xiaomi Smart Camera C500 fails to connect to the Xiaomi Home App, please follow the troubleshooting steps:
  1. Exit the App connection interface, reset the camera, and reconnect.
  2. Restart your router to refresh the network connection. Additionally, move the camera closer to the router to improve signal strength.
  3. Check your phone's Wi-Fi network. You can use your phone's hotspot to test the connection. If the hotspot works, there could be a Wi-Fi issue. Contact your Wi-Fi network carrier to resolve the issue.

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