What to do if the Mijia Refrigerator Cross Door 502L’s door cannot be opened?

If the Mijia Refrigerator Cross Door 502L’s door cannot be opened, please check it according to the following methods:
  1. Check if the door seal is frozen. The door seal and the refrigerator body can be stuck together due to freezing. You can use a hair dryer at a low temperature to blow on the door seal to melt the ice. Please note that the hair dryer should be kept at a certain distance from the refrigerator to avoid damaging the refrigerator's parts. You can also apply a hot towel to the door seal, wait for the ice to melt, and then gently pull the refrigerator door to see if it can be opened.
  2. After the refrigerator door is closed, the pressure inside and outside the refrigerator is unbalanced, which can make it difficult to open the door. At this time, you can wait for a while to allow the pressure inside the refrigerator to balance with the outside before trying to open the door. It takes about 5-10 minutes to wait.
  3. You can apply a hot towel or a hot water bottle to the seal of the refrigerator door. External heating will expand the air in the seal and increase the internal pressure, which will help open the refrigerator door. But be careful not to overheat to avoid damaging the refrigerator shell.
If the issue persists, please apply for local after-sales service center inspection.

Does it help?

Yes
No