What to do if there is an abnormal or loud noise on the Xiaomi Robot Vacuum 5 Pro during operation?

The following unusual/loud noises on the Xiaomi Robot Vacuum 5 Pro are normal:
  1. The omni station cleaning mop water pump will pump water into the washboard, accompanied by the sound of the water pump vibrating.
  2. The cleaning mop motor assembly drives the washboard to rotate, cleaning the washboard ribs through friction.
  3. The sewage air pump uses negative pressure to draw the sewage from the washboard into the dirty water tank, accompanied by a "humming" sound.
  4. The dust collection fan uses negative pressure to suck the dust compartment garbage into the disposable bag, accompanied by the sound of the fan working.
  5. In the drying state, the fan blows out hot air, which can cause slight noise.
  6. When the main unit is operating on smooth tile or wooden floors, the scraper blades can make a slight noise as they rub against the floor. This is normal.
  7. A slight gear noise can be heard as the side brush and mop pad expand outward. This is normal.
  8. When the main unit passes over uneven joints between tiles and floors, a slight clicking sound could be heard.
  9. Sudden abnormal noises can be caused by the inhalation of large foreign objects. Please remove them immediately.
If there is a loud noise on the Xiaomi Robot Vacuum 5 Pro during operation, please refer to the following steps to troubleshoot:
  1. First, remove the mop pad, main brush, main brush cover, and side brush from the bottom of the robot vacuum. If the noise stops after removing the bottom accessories, please clean any hair or foreign objects entangled in the accessories and reinstall them one by one to confirm the noise. If any accessories are damaged, please replace them promptly.
  2. Clean the dust compartment. Remove the filter and repeatedly tap it against a trash can. Once it is clean, rinse it with clean water, let it dry, and reinstall it. If the filter is seriously damaged, please replace it in time.
  3. After checking and confirming, the suction gear of the main unit can be appropriately lowered to standard or quiet gear.

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