What to do if the Xiaomi Robot Vacuum 5 is unable to charge?

Question

Accepted Answer

.lf-progress { width: 100%; height: 4px; border-radius: 3px; cursor: pointer }
.lf-progress:focus { outline: none; border: none }
.lf-progress::-moz-range-track { cursor: pointer; background: none; border: none; outline: none }
.lf-progress::-webkit-slider-thumb { height: 13px; width: 13px; border: 0; border-radius: 50%; background: rgba(15, 204, 206, 1); cursor: pointer }
.lf-progress::-moz-range-thumb { height: 13px; width: 13px; border: 0; border-radius: 50%; background: rgba(15, 204, 206, 1); cursor: pointer }
.lf-progress::-ms-track { width: 100%; height: 3px; cursor: pointer; background: rgba(0, 0, 0, 0); border-color: rgba(0, 0, 0, 0); color: rgba(0, 0, 0, 0) }
.lf-progress::-ms-fill-lower { background: rgba(204, 204, 204, 1); border-radius: 3px }
.lf-progress::-ms-fill-upper { background: rgba(204, 204, 204, 1); border-radius: 3px }
.lf-progress::-ms-thumb { border: 0; height: 15px; width: 15px; border-radius: 50%; background: rgba(15, 204, 206, 1); cursor: pointer }
.lf-progress:focus::-ms-fill-lower { background: rgba(204, 204, 204, 1) }
.lf-progress:focus::-ms-fill-upper { background: rgba(204, 204, 204, 1) }
.lf-player-container :focus { outline: 0 }
.lf-popover { position: relative }
.lf-popover-content { display: inline-block; position: absolute; opacity: 1; visibility: visible; transform: translate(0, -10px); box-shadow: 0 2px 5px rgba(0, 0, 0, 0.26); transition: all 0.3s cubic-bezier(0.75, -0.02, 0.2, 0.97) }
.lf-popover-content.hidden { opacity: 0; visibility: hidden; transform: translate(0, 0) }
.lf-player-btn-container { display: flex; align-items: center }
.lf-player-btn { cursor: pointer; width: 14px }
.lf-player-btn.active { }
.lf-popover { position: relative }
.lf-popover-content { display: inline-block; position: absolute; background-color: rgba(255, 255, 255, 1); opacity: 1; transform: translate(0, -10px); box-shadow: 0 2px 5px rgba(0, 0, 0, 0.26); transition: all 0.3s cubic-bezier(0.75, -0.02, 0.2, 0.97); padding: 10px }
.lf-popover-content.hidden { opacity: 0; visibility: hidden; transform: translate(0, 0) }
.lf-arrow { position: absolute; z-index: -1; content: ""; bottom: -9px; border-style: solid; border-width: 10px 10px 0 }
.lf-left-align, .lf-left-align .lfarrow { left: 0; right: unset }
.lf-right-align, .lf-right-align .lf-arrow { right: 0; left: unset }
.lf-text-input { border: 1px solid rgba(204, 204, 204, 1); border-radius: 5px; padding: 3px; width: 60px; margin: 0 }
.lf-color-picker { display: flex; flex-direction: row; justify-content: space-between; height: 90px }
.lf-color-selectors { display: flex; flex-direction: column; justify-content: space-between }
.lf-color-component { display: flex; flex-direction: row; font-size: 12px; align-items: center; justify-content: center }
.lf-color-component strong { width: 40px }
.lf-color-component input[type="range"] { margin: 0 0 0 10px }
.lf-color-component input[type="number"] { width: 50px; margin: 0 0 0 10px }
.lf-color-preview { font-size: 12px; display: flex; flex-direction: column; align-items: center; justify-content: space-between; padding-left: 5px }
.lf-preview { height: 60px; width: 60px }
.lf-popover-snapshot { width: 150px }
.lf-popover-snapshot h5 { margin: 5px 0 10px; font-size: 0.75rem }
.lf-popover-snapshot a { display: block; text-decoration: none }
.lf-popover-snapshot a:before { content: "⥼"; margin-right: 5px }
.lf-popover-snapshot .lf-note { display: block; margin-top: 10px; color: rgba(153, 153, 153, 1) }
div { margin-right: 5px; margin-left: 5px }
div:first-child { margin-left: 0 }
div:last-child { margin-right: 0 }If the Xiaomi Robot Vacuum 5 is unable to charge, first ensure that the omni station is properly connected to a power source and that both ends of the cable assembly are securely plugged in.
Next, check the charging contacts on both the omni station and the main unit; dirt, dust, or debris on the contacts can prevent proper charging. Use a soft, dry cloth to clean the charging poles on the main unit and the corresponding contacts on the omni station.
Additionally, ensure that the main unit is correctly aligned with the omni station during charging. If the vacuum still does not charge after performing these steps, try restarting the main unit or the omni station. If these steps are ineffective, contact our local official after-sales center for further assistance and inspection.