What to do if I can't log in to the Xiaomi Home App?

If you can't log in to the Xiaomi Home App, please refer to the following steps:
  1. Make sure your device is connected to a stable and reliable network.
  2. Go to your device [Settings] >> tap [Apps] >> choose [Xiaomi Home] App >> tap [Clear data]. This helps remove cached files and temporary data that are causing login issues.
  3. Ensure you have the latest version of the Xiaomi Home App from the Play Store.
  4. Tap the [Forgot password] option to reset your password and log in with the new one.
  5. Uninstall the Xiaomi Home App and reinstall it, then try logging in again.
  6. If the issue persists, go to [Settings] >> [Feedback] for further help.

Does it help?

Yes
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