Fault Description | Display Message | Solution |
Motor error | ![]() | Check if the filter is properly installed and the plastic packaging is removed;
Check for foreign objects blocking or jamming the fan motor;
Unplug the purifier for 10 seconds and restart;
If problem persists, contact after-sales support. |
Cover unclosed | ![]() | Please close the filter compartment cover and restart the purifier;
If the cover is already closed but the message remains, unplug for 10 seconds and restart;
If unresolved, contact after-sales support. |
Grille unclosed | ![]() | Please close the grille and restart the purifier;
If the grille is closed but the message persists, unplug for 10 seconds and restart;
If unresolved, contact after-sales support. (Grille alert has higher priority than cover alert) |
Filter life less than 5% warning | ![]() | Filter life is running low, please replace the filter in time. |
Updating...
Don’t power off | ![]() | The purifier is entering firmware upgrade mode, please wait patiently until upgrade is complete. After reboot, normal use can resume. |
Filter installation warning | ![]() | Please scan the QR code on the screen to purchase official filters. If purchased from official Xiaomi channels but warning persists, contact after-sales support. |
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