What to do if the Xiaomi Zoom Floor Selfie Stick Tripod 62'' cannot connect to phone via Bluetooth?

If the Xiaomi Zoom Floor Selfie Stick Tripod 62'' cannot connect to phone via Bluetooth, please refer to the following steps:
  1. Check the connection method. Ensure you are connecting to the correct Bluetooth name, which is “XMZPG-Z”, and that the connection distance is within the maximum Bluetooth range of about 10 meters;
  2. Check battery status. If the red indicator is flashing, the battery is low. Replace the coin cell battery (CR1632) with a new one;
  3. Check for previous device pairing. If the selfie stick is already paired with another device, delete “XMZPG-Z” from the Bluetooth list on the previously paired phone. The remote control will then re-enter pairing mode, and you can connect it to the new phone;
  4. Try another phone or mobile device to see if the issue is device-specific;
  5. Check the surrounding environment. If there are too many Bluetooth devices nearby, interference can occur. Try connecting in a different environment;
  6. Contact after-sales service for further inspection if the problem persists.

Does it help?

Yes
No