Why does the video appear upside down when scanning an AR photo using the Xiaomi Portable Photo Printer Pro in the Xiaomi Home App?

If you films or records the video for the Xiaomi Portable Photo Printer Pro while holding the phone upside down, the video will look correct when viewed on the phone because the phone’s built-in player automatically adjusts the orientation. However, the actual video file remains inverted. Since the printer in the Xiaomi Home App currently does not recognize this angle, it processes the video as if it were upside down.
To resolve this issue, please refer to the following methods:
  1. Hold your phone upright while filming or recording the AR video to ensure the correct orientation is captured in the video file;
  2. If the video appears upside down when previewed in the photo gallery on your phone or video APP, use a video editor to rotate the file to the correct orientation before uploading it to the Xiaomi Home App.

Does it help?

Yes
No