Why can't the Xiaomi Super Slim Magnetic Power Bank 5000 charge the phone?

If the Xiaomi Super Slim Magnetic Power Bank 5000 is unable to charge, please refer to the following information:
  1. If the power bank is left unused for an extended period when its battery is very low, it can cause abnormal voltage, resulting in the inability to charge a phone;
  2. If the power bank is unable to charge, try using the original charging cable to recharge the power bank. You can charge your phone at the same time. After approximately 40 minutes to 2 hours, the power bank should return to normal;
  3. If it still hasn't recovered, try unplugging and replugging the cable and extending the charging time to help wake up the power bank.

Does it help?

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