If the Xiaomi Portable Photo Printer Pro suddenly jams or prints blank photos, please refer to the following troubleshooting steps:
Do not pull out the jammed photo paper by force, as this can damage the internal components of the printer;
Turn off the printer by pressing and holding the power button until the device powers down completely;
Wait a few seconds, then restart the printer by pressing the power button again. In most cases, the jammed paper will be automatically ejected once the printer restarts;
If blank photos are being printed, open the paper compartment and check if the photo paper and ribbon are installed properly;
Make sure you are using original Xiaomi photo paper and ribbon, as third-party materials can cause printing errors;
Retry the print job after completing these checks.