Product Information

Q1: What are the selling points of the Mijia Front Load Washer Dryer 10.5kg?

1. Which is a fully automatic drum washing and drying machine;
2. A 10.5 kg large capacity, make all the family's clothes can be washed in one load;
3. Using Ultra-thin full embed drum, freeing up more home space and embedding naturally into the counter;
4. 525 mm extra large drum diameter, which thoroughly beats the clothes, stretching the clothes and making them less wrinkled;
5. With the color display touch button, the washing mode and function selection are clear at a glance, and the operation is simple and intuitive;
6. Equipped with a DD Direct drive variable frequency motor, making it low noise and stable;
7. 99.99% high steam sterilization rate, 100% high mite removal rate;
8. Supports intelligent drying and intelligent interconnection.

Q2: What color is the Mijia Front Load Washer Dryer 10.5kg?

Q3: What are the dimensions of the Mijia Front Load Washer Dryer 10.5kg?

Q4: What is the net weight of the Mijia Front Load Washer Dryer 10.5kg?

Q5: What is the gross weight of the Mijia Front Load Washer Dryer 10.5kg?

Q6: What material is the Mijia Front Load Washer Dryer 10.5kg body made of?

Q7: What material is the drum of the Mijia Front Load Washer Dryer 10.5kg made of?

Q8: What material is the Mijia Front Load Washer Dryer 10.5kg door made of?

Q9: What is the operating environment of the Mijia Front Load Washer Dryer 10.5kg?

Q10: What is the IP rating of the Mijia Front Load Washer Dryer 10.5kg?

Q11: What are the accessories of the Mijia Front Load Washer Dryer 10.5kg?

1. User Manual;
2. Water Inlet Hose(Singapore);
3. 6-Point connector(Singapore);
4. Water Inlet Hose;
5. Transit Bolt Hole Cover x 4;
6. Drain Hose Fixing Bracket;
7. Feet Adjusting Wrench;
8. Screw x 8;
9. Base Plate.

Q12: What is the energy efficiency rating for the Mijia Front Load Washer Dryer 10.5kg?

Q13: What is the required water pressure for the Mijia Front Load Washer Dryer 10.5kg?

Q14: What is the application to connect and manage the Mijia Front Load Washer Dryer 10.5kg?

Q15: What is the rated voltage of the Mijia Front Load Washer Dryer 10.5kg?

Q16: What is the drying power of the Mijia Front Load Washer Dryer 10.5kg?

Q17: What is the heating power of the Mijia Front Load Washer Dryer 10.5kg?

Q18: What is the length of the power cord of the Mijia Front Load Washer Dryer 10.5kg?

Q19: What is the length of the Water Inlet Hose of the Mijia Front Load Washer Dryer 10.5kg?

Q20: What are the specifications of the Water Inlet Hose of the Mijia Front Load Washer Dryer 10.5kg?

Q21: What is the length of the Mijia Front Load Washer Dryer 10.5kg Drain Hose?

Q22: What are the specifications of the Mijia Front Load Washer Dryer 10.5kg Drain Hose?

Q23: Does the Mijia Front Load Washer Dryer 10.5kg have a Night Wash?

Q24: What is the drainage method of the Mijia Front Load Washer Dryer 10.5kg?

Q25: Does the Mijia Front Load Washer Dryer 10.5kg support being remotely control?

Q26: What are the specifications of the power plug for the Mijia Front Load Washer Dryer 10.5kg?

Q27: What is the structure of the door lock of the Mijia Front Load Washer Dryer 10.5kg?

Q28: Is the door seal of the Mijia Front Load Washer Dryer 10.5kg antibacterial?

Q29: What is a DD motor and what are its advantages?

Functions

Q1: What are the precautions when using the Mijia Front Load Washer Dryer 10.5kg?

1. Do not wash clothes with any of the following symbols in the washer dryer; otherwise, the clothes will be damaged;

2. Do not wash clothes stained with flammable substances such as gasoline, petroleum, benzene, and alcohol;
3. Do not wash clothes contaminated with chemicals;
4. Do not wash heavy and highly absorbent items such as carpets, as this will cause imbalance and excessive vibration in the machine;
5. Do not wash clothes prone to stain or cracking such as those with prints and multicolored seams;
6. Do not wash clothes with lace, silk, or other materials that can easily snag or unravel;
7. Do not wash suits, woolen coats, fur coats, leather garments, cheongsams, formal dresses, etc;
8. Do not wash bras with metal underwires;
9. Do not wash clothes with irremovable metal or plastic ornaments;
10. Do not wash fabrics containing metal wires;
11. Do not wash raincoats, car covers, or other waterproof items that are not machine washable;
12. Check the care label on the clothes before washing, and select an appropriate washing method;

13. Wash colored items separately to avoid staining;
14. When washing large items, add two or three smaller items to avoid spin error during the spin cycle due to weight imbalance;
15. Check all pockets before washing to prevent items such as hairpins, coins, and keys from damaging the clothing;
16. For heavily stain laundry, apply a small amount of detergent directly to the heavy stains and rub gently before putting it in the washer dryer;
17. Before starting a wash cycle, make sure that no item is trapped in the door seal of the washer dryer to prevent damage to the laundry and the seal;
18. Before loading laundry into the washer dryer, tie up the straps, fasten the buttons, and zip up the zippers. Remove metal ornaments. Use a brush to remove debris like sand from the clothes and the hems. Turn clothes prone to pilling inside out;
19. Before washing curtains, remove accessories such as curtain hooks and rings;
20. Place small items (such as handkerchiefs, gloves, socks, and bras) and easily tangled or worn items in a laundry bag before washing;
21. Do not exceed the Max. washing capacity when washing clothes (Max. washing capacity varies based on the cycle); otherwise, the washing performance will be affected;
22. The appliance automatically redistributes the load throughout the cycle to ensure a balanced load before spinning. Therefore, there will be a difference of up to 30 minutes between the actual wash duration and the displayed time.

Q2: How to add laundry detergent in the Mijia Front Load Washer Dryer 10.5kg?

1. Pull open the Detergent Dispenser Drawer;
2. Add the detergent into the Detergent Compartment. Refer to the instructions for use of the detergent and add it as appropriate;
3. Close the Detergent Dispenser Drawer;
4. If laundry detergent is spilled, wipe it up with a rag as soon as possible.

Q3: How to add fabric softener in the Mijia Front Load Washer Dryer 10.5kg?

1. Pull open the Detergent Dispenser Drawer;
2. Add the fabric softener into the Fabric Softener Compartment;
3. It is recommended to dilute the fabric softener with water before pouring it in to prevent the softener from sticking in the compartment and being unable to be flushed out;
4. Close the Detergent Dispenser Drawer;
5. If softener is spilled, wipe it up with a rag as soon as possible.

Q4: How to add the disinfectant in the Mijia Front Load Washer Dryer 10.5kg?

Q5: How to use laundry pods in the Mijia Front Load Washer Dryer 10.5kg?

Q6: Can disinfectant be added to the Mijia Front Load Washer Dryer 10.5kg dispenser?

Q7: How to use the washing only on the Mijia Front Load Washer Dryer 10.5kg?

Q8: How to use the rinse only on the Mijia Front Load Washer Dryer 10.5kg?

1. Press and hold the Power button to turn on;
2. Put the clothes in the drum and close the door;
3. Press and hold on [Steam] and [High Temp.] on the panel at the same time to enable remotely control;
4. Open the Xiaomi Home App;
5. Select a desired program;
6. Tap [Spin Speed];
7. Tap [None] and tap [Confirm];
8. Tap [Start].

Q9: How to use the Spin Only on the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Repeatedly press the Program button on the upper side of the device’s panel, select the Spin Only;
4. Press the Start button to run the Spin Only program.

Q10: How to use the Rinse & Spin program on the Mijia Front Load Washer Dryer 10.5kg?

1. Press and hold the Power button to turn on;
2. Put the clothes in the drum and close the door;
3. Press and hold on [Steam] and [High Temp.] on the panel at the same time to enable remotely control;
4. Open the Xiaomi Home App;
5. Tap the [Mijia Front Load Washer Dryer 10.5kg];
6. Tap [More];
7. Select [Rinse & Spin] program;
8. Tap [Start] to run the Rinse & Spin program.

Q11: Can the Mijia Front Load Washer Dryer 10.5kg be filled with water manually?

Q12: Can down jackets be washed in the Mijia Front Load Washer Dryer 10.5kg?

Q13: Can the Mijia Front Load Washer Dryer 10.5kg have a custom ringtone?

Q14: How to set the washing time of the Mijia Front Load Washer Dryer 10.5kg?

Q15: How to set the number of Rinse cycles on the Mijia Front Load Washer Dryer 10.5kg?

1. Press and hold on [Steam] and [High Temp.] on the panel at the same time to enable remotely control;
2. Open the Xiaomi Home App;
3. Tap the [Mijia Front Load Washer Dryer 10.5kg];
4. Select a desired program;
5. Press [Rinse] to select the number of rinses form the options, including [1times], [2times], [3times] and [4times];
6. Tap [Confirm].

Q16: How to set the Spin Speed of the Mijia Front Load Washer Dryer 10.5kg?

1. Press and hold the Power button to turn on;
2. Put the clothes in the drum and close the door;
3. Press and hold on [Steam] and [High Temp.] on the panel at the same time to enable remotely control;
4. Open the Xiaomi Home App;
5. Tap the [Mijia Front Load Washer Dryer 10.5kg];
6. Select a desired program;
7. Tap [Spin Speed];
8. Select Spin Speed from the options, including [None], [400], [600], [800], [1000], [1200];
9. Tap [Confirm].

Q17: How to use the Smart program of the Mijia Front Load Washer Dryer 10.5kg?

1. Press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Repeatedly press the Program button on the upper side of the device’s panel;
4. Select the Smart program;
5. Press the Start button to run the Smart program.

Q18: What is the maximum washing capacity and maximum drying capacity of the Smart program of the Mijia Front Load Washer Dryer 10.5kg?

Q19: How to use the Quick program of the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Repeatedly press the Program button on the upper side of the device’ panel;
4. Select the Quick program;
5. Press the Start button to run the Quick program.

Q20: What is the maximum washing capacity and drying capacity of the Quick program of the Mijia Front Load Washer Dryer 10.5kg?

Q21: How to use the Intensive program of the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Repeatedly press the Program button on the upper side of the device’ panel;
4. Select the Intensive program;
5. Press the Start button to run the Intensive program.

Q22: What is the maximum washing capacity and drying capacity of the Intensive program of the Mijia Front Load Washer Dryer 10.5kg?

Q23: How to use the Delicate program of the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Repeatedly press the Program button on the lower side of the device’ panel;
4. Select the Delicate program;
5. Press the Start button to run the Delicate program.

Q24: What is the maximum washing capacity and drying capacity of the Delicate program of the Mijia Front Load Washer Dryer 10.5kg?

Q25: How to use the Heavy Wash program of the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Press and hold on [Steam] and [High Temp.] on the panel at the same time to enable remotely control;
4. Open the Xiaomi Home App;
5. Tap the [Mijia Front Load Washer Dryer 10.5kg];
6. Tap [More];
7. Select the [Heavy Wash] program;
8. Tap [Start] to run the Heavy Wash program.

Q26: What is the maximum washing capacity and drying capacity of the Heavy Wash program of the Mijia Front Load Washer Dryer 10.5kg?

Q27: How to use the Down program in the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Press and hold on [Steam] and [High Temp.] on the panel at the same time to enable remotely control;
4. Open the Xiaomi Home App;
5. Tap the [Mijia Front Load Washer Dryer 10.5kg];
6. Tap [More];
7. Select the [Down] program;
8. Tap [Start] to run the Down program.

Q28: What is the maximum washing capacity and maximum drying capacity of the Down program of the Mijia Front Load Washer Dryer 10.5kg?

Q29: How to use the Dry Only program of the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Repeatedly press the Program button on the upper side of the device’ panel;
4. Select the Dry Only program;
5. Press the Start button to run the Dry Only program.

Q30: What is the maximum drying capacity of the Dry Only program of the Mijia Front Load Washer Dryer 10.5kg?

Q31: Does the water tap need be turned on when the Mijia Front Load Washer Dryer 10.5kg dries?

Q32: How to adjust the drying time of the Mijia Front Load Washer Dryer 10.5kg?

1. Repeatedly press the Dry button on the device’s panel after selecting the program;
2. You can choose the drying mode from the options, including smart drying, 30 minutes, 60 minutes, 90 minutes, 120 minutes, 180 minutes and no dry;
3. According to different programs, smart drying is displayed as [AU] and no drying is displayed as [OFF].

Q33: How to use the Favorite program of the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Press and hold on [Steam] and [High Temp.] on the panel at the same time to enable remotely control;
4. Open the Xiaomi Home App;
5. Tap the [Mijia Front Load Washer Dryer 10.5kg];
6. Tap [More];
7. Select a desired program;
8. Tap the heart icon on the upper right to set the program as your Favorite program;
9. Tap the [Favorite] program;
10. Tap [Start] to run the Favorite program.

Q34: What is the maximum washing capacity and drying capacity of the Favorite program of the Mijia Front Load Washer Dryer 10.5kg?

Q35: How to use the Tub Clean program on the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Repeatedly press the Program button on the lower side of the device’ panel;
3. Select the Tub Clean program;
4. Press the Start button to run the Tub Clean program.

Q36: Does detergent need be added when using the Tub Clean program of the Mijia Front Load Washer Dryer 10.5kg?

Q37: How to use the Mixture program of the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Repeatedly press the Program button on the lower side of the device’ panel;
4. Select the Mixture program;
5. Press the Start button to run the Mixture program.

Q38: What is the maximum washing capacity and maximum drying capacity of the Mixture program of the Mijia Front Load Washer Dryer 10.5kg?

Q39: How to use the Cotton program of the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Repeatedly press the Program button on the lower side of the device’ panel;
4. Select the Cotton program;
5. Press the Start button to run the Cotton program.

Q40: What is the maximum washing capacity and drying capacity of the Cotton program of the Mijia Front Load Washer Dryer 10.5kg?

Q41: How to use the Hygiene program of the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Repeatedly press the Program button on the upper side of the device’ panel;
4. Select the Hygiene program;
5. Press the Start button to run the Hygiene program.

Q42: What is the maximum washing capacity and drying capacity of the Hygiene program of the Mijia Front Load Washer Dryer 10.5kg?

Q43: How to use the Silk program in the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Press and hold on [Steam] and [High Temp.] on the panel at the same time to enable remotely control;
4. Open the Xiaomi Home App;
5. Tap the [Mijia Front Load Washer Dryer 10.5kg];
6. Tap [More];
7. Select the [Silk] program;
8. Tap [Start] to run the Silk program.

Q44: What is the maximum washing capacity and maximum drying capacity of the Silk program of the Mijia Front Load Washer Dryer 10.5kg?

Q45: How to use the Baby Care program of the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Repeatedly press the Program button on the lower side of the device’ panel;
4. Select the Baby Care program;
5. Press the Start button to run the Baby Care program.

Q46: What is the maximum washing capacity and drying capacity of the Baby Care program of the Mijia Front Load Washer Dryer 10.5kg?

Q47: How to use the Waterproof program of the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Press and hold on [Steam] and [High Temp.] on the panel at the same time to enable remotely control;
4. Open the Xiaomi Home App;
5. Tap the [Mijia Front Load Washer Dryer 10.5kg];
6. Tap [More];
7. Select the [Waterproof] program;
8. Tap [Start] to run the Waterproof program.

Q48: What is the maximum washing capacity of the Waterproof program of the Mijia Front Load Washer Dryer 10.5kg?

Q49: How to use the Jeans program in the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Press and hold on [Steam] and [High Temp.] on the panel at the same time to enable remotely control;
4. Open the Xiaomi Home App;
5. Tap the [Mijia Front Load Washer Dryer 10.5kg];
6. Tap [More];
7. Select the [Jeans] program;
8. Tap [Start] to run the Jeans program.

Q50: What is the maximum washing capacity and maximum drying capacity of the Jeans program of the Mijia Front Load Washer Dryer 10.5kg?

Q51: How to use the Refresh program of the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Repeatedly press the Program button on the upper side of the device’ panel;
4. Select the Refresh program;
5. Press the Start button to run the Refresh program.

Q52: How to use the Aromatherapy Wash program of the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Press and hold on [Steam] and [High Temp.] on the panel at the same time to enable remotely control;
4. Open the Xiaomi Home App;
5. Tap the [Mijia Front Load Washer Dryer 10.5kg];
6. Tap [More];
7. Select the [ Aromatherapy Wash] program;
8. Tap [Start] to run the Aromatherapy Wash program.

Q53: What is the maximum washing capacity and drying capacity of the Aromatherapy Wash program of the Mijia Front Load Washer Dryer 10.5kg?

Q54: How to use the My Time program of the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Press and hold on [Steam] and [High Temp.] on the panel at the same time to enable remotely control;
4. Open the Xiaomi Home App;
5. Tap the [Mijia Front Load Washer Dryer 10.5kg];
6. Tap [More];
7. Select the [My Time] program;
8. Tap [Start] to run the My Time program.

Q55: What is the maximum washing capacity and drying capacity of the My Time program of the Mijia Front Load Washer Dryer 10.5kg?

Q56: How to use the High Temp program of the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Press and hold on [Steam] and [High Temp.] on the panel at the same time to enable remotely control;
4. Open the Xiaomi Home App;
5. Tap the [Mijia Front Load Washer Dryer 10.5kg];
6. Tap [More];
7. Select the [High Temp] program;
8. Tap [Start] to run the High Temp program.

Q57: What is the maximum washing capacity and drying capacity of the high temperature washing program of the Mijia Front Load Washer Dryer 10.5kg?

Q58: How to use the New Clothes program of the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Press and hold on [Steam] and [High Temp.] on the panel at the same time to enable remotely control;
4. Open the Xiaomi Home App;
5. Tap the [Mijia Front Load Washer Dryer 10.5kg];
6. Tap [More];
7. Select the [New Clothes] program;
8. Tap [Start] to run the New Clothes program.

Q59: What is the maximum washing capacity and maximum drying capacity of the New Clothes program of the Mijia Front Load Washer Dryer 10.5kg?

Q60: How to use the Sports program on the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Press and hold on [Steam] and [High Temp.] on the panel at the same time to enable remotely control;
4. Open the Xiaomi Home App;
5. Tap the [Mijia Front Load Washer Dryer 10.5kg];
6. Tap [More];
7. Select the [Sports] program;
8. Tap [Start] to run the Sports program.

Q61: What is the maximum washing capacity and maximum drying capacity of the Sports program of the Mijia Front Load Washer Dryer 10.5kg?

Q62: How to use the Synthetic program of the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Press and hold on [Steam] and [High Temp.] on the panel at the same time to enable remotely control;
4. Open the Xiaomi Home App;
5. Tap the [Mijia Front Load Washer Dryer 10.5kg];
6. Tap [More];
7. Select the [Synthetic] program;
8. Tap [Start] to run the Synthetic program.

Q63: What is the maximum washing capacity and maximum drying capacity of the Synthetic program of the Mijia Front Load Washer Dryer 10.5kg?

Q64: How to use the Underwear program of the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Press and hold on [Steam] and [High Temp.] on the panel at the same time to enable remotely control;
4. Open the Xiaomi Home App;
5. Tap the [Mijia Front Load Washer Dryer 10.5kg];
6. Tap [More];
7. Select the [Underwear] program;
8. Tap [Start] to run the Underwear program.

Q65: What is the maximum washing capacity and maximum drying capacity of the Underwear program of the Mijia Front Load Washer Dryer 10.5kg?

Q66: How to add clothes when the Mijia Front Load Washer Dryer 10.5kg during is washing?

1. The washing machine has reached a safe water level;
2. The temperature inside the washing machine has reached a safe temperature.

1. Press the pause button to stop the washing machine;
2. Open the door and put in the clothes you need to add;

3. Finally close the door and restart.

Q67: How to use the Delay program of the Mijia Front Load Washer Dryer 10.5kg?

1. Please press and hold the Power button to turn on;
2. Put the clothes into the drum and close the door;
3. Repeatedly press the Program button on the upper side of the device’ panel;
4. Select the Delay program to extend time;
5. Press the Start button to run the Delay program.

Q68: Do the water tap need be turned on when running the Hygiene program of the Mijia Front Load Washer Dryer 10.5kg?

Q69: What is the theory of the Hygiene program of the Mijia Front Load Washer Dryer 10.5kg works?

Q70: What is the mite removal rate of the Hygiene program of the Mijia Front Load Washer Dryer 10.5kg?

Q71: How to use the Spray function of the Mijia Front Load Washer Dryer 10.5kg?

Q72: How to use the Drum light function of the Mijia Front Load Washer Dryer 10.5kg?

Q73: Is there a time limit for the Drum light of the Mijia Front Load Washer Dryer 10.5kg?

Q74: How to use the Child Lock function of the Mijia Front Load Washer Dryer 10.5kg?

1. Press and hold on [Steam] and [High Temp.] on the panel at the same time to enable remotely control;
2. Open the Xiaomi Home App;
3. Tap the [Mijia Front Load Washer Dryer 10.5kg];
4. Tap the bar that shows the running status;
5. Enable the Child Lock.

Q75: Can the Mijia Front Load Washer Dryer 10.5kg adjust the water intake?

Q76: Can the drying temperature of the Mijia Front Load Washer Dryer 10.5kg be adjusted?

Q77: What drying method does the Mijia Front Load Washer Dryer 10.5kg use for drying function?

Q78: Does the Mijia Front Load Washer Dryer 10.5kg have an anti-wrinkle function? How to achieve it?

Q79: How much detergent should be put in the Mijia Front Load Washer Dryer 10.5kg when manually loading it?

Q80: Can the Notification sound of the Mijia Front Load Washer Dryer 10.5kg be turned off?

1. Press and hold on [Steam] and [High Temp.] on the panel at the same time to enable remotely control;
2. Open the Xiaomi Home App;
3. Tap the [Mijia Front Load Washer Dryer 10.5kg];
4. Tap the three-dots icon on the upper right corner;
5. Tap the [Notification sound].

Q81: Can laundry bag be used in the Mijia Front Load Washer Dryer 10.5kg?

Q82: How to choose the Mijia Front Load Washer Dryer 10.5kg detergent?

Q83: Does the capacity of the Mijia Front Load Washer Dryer 10.5kg refer to dry clothes or wet clothes?

Q84: Can other items be placed on the Mijia Front Load Washer Dryer 10.5kg?

Q85: How to open the door of the Mijia Front Load Washer Dryer 10.5kg during washing?

1. The washing machine has reached a safe water level;
2. The temperature inside the washing machine has reached a safe temperature;
3. Remote control is off.

1. Press the pause button to stop the washing machine;
2. Open the door.

Q86: What do the icons on the Mijia Front Load Washer Dryer 10.5kg panel mean?

1. The Smart icon means the program is suitable for washing or drying mixed loads of cotton linen and synthetic fabrics for daily wear;
2. The Quick icon means the program is suitable for washing or drying thin, lightly soiled fabrics;
3. The Intensive icon means the program is suitable for washing or drying moderately or heavily soiled fabrics. It is recommended to pre-treat stubborn stains with laundry detergent before machine washing;
4. The Wash & Dry icon means the program is suitable for washing and drying low-soil level synthetic fiber garments. Press the dry button to select the drying level: one press sets level 1(default ), two presses switch to level 2, and three presses switch to level 3;
5. The Dry Only icon means the program is suitable for separately drying cotton, linen, and synthetic fabrics (make sure to spin the laundry before drying until it no longer drips water);
6. The Refresh icon means the program refreshes and deodorizes small loads of fabrics using steam instead of water , with an added feature of wrinkle removal;
7. The Spin Only icon means the program removes excess water from the laundry by spinning;
8. The Cotton icon means the program is suitable for washing or drying cotton and linen fabrics;
9. The Mixture icon means the program is suitable for washing or drying most clothes that do not need to be sorted;
10. The Delicate icon means the program is suitable for washing easily deformed clothes such as knitwear and dresses;
11. The Bedding icon means the program is suitable for washing bed sets and lightweight quilts. It is recommended to only wash one type of quilt at a time;
12. The Hygiene icon means the program is suitable for washing or drying cotton items like clothing and bedding that can withstand high temperatures and have high sterilization requirements;
13. The Baby Care icon means the program is suitable for washing or drying baby clothes that are safe for high-temperature washing;
14. The Tub Clean icon means the program removes stains inside the drum. You can add drum cleaner , but do not load any laundry.

1. The Power icon means that press and hold the button for 1 second to turn on the washer dryer; press and hold the button for 2 seconds to turn it off;
2. The Start/Pause icon means that press the button to start or pause a cycle, pressing the button during a cycle will pause the washer dryer, pressing the button again will resume operation;
3. The Program icon means that after the appliance is turned on, press the program button to select a desired program. The indicator for the selected program on the blink and the display will show the duration of the program;
4. The Dry icon means that press this button to activate the drying function , and select an appropriate drying level based on the items to be dried: smart drying, 30minutes, 60 minutes, 90 minutes, 120 minutes, 180 minutes, or no drying. Options will vary by program (smart drying is displayed as "AU", and no drying is displayed as "OFF");

5. The Delay icon means that press the Delay button to enter the delay mode, and repeatedly press the button to cycle through available delay options. Each press adds 1 hour, up to a maximum of 24 hours. Subsequent presses will cycle through the minimum delay time, 24 hours, and the current remaining time;
6. The Steam icon means that in standby mode, press the steam button to activate the steam function, which can effectively remove bacteria from the laundry. When the steam function is activated, its icon will remain lit during the cycle and go out after the cycle ends. If the set water temperature is 40 °C ,60 °C, or 90 °C in the cycle, it will remain unchanged; if the set water temperature is below 40 °C, the program will automatically default to 40 °C;
7. The Temp. icon means that press the Temp. Button to select an appropriate water temperature based on the items to be washed: cold water, 30 °C, 40 °C, 60 °C, or 90 °C. Options will vary by program. Cold water is displayed as "--". Water temperature can only be set before a cycle starts or during the paused state before heating begins. Once heating starts, the water temperature cannot be adjusted;
8. The Child Lock icon means that press and hold the dry button, and the Child Lock icon will light up or go out, indicating that Child Lock is enabled or disabled;
9. The Extra Rinse means that press and hold the delay button to add another rinse cycle;
10. The Remote Control means that press and hold the steam button and the temp. button together, and the Remote Control icon will light up or go out, indicating that remote control is enabled or disabled. Interaction with other devices is not supported when remote control is disabled.

1. A lit Wi-Fi icon indicates that the washer dryer is successfully connected to the Internet, enabling remote control and status check via the Xiaomi Home App. A slowly blinking Wi-Fi icon indicates that the washer dryer is waiting for network configuration. A quickly blinking Wi-Fi icon indicates a network configuration error, and a reset is necessary. To reset Wi-Fi: While in standby mode, press and hold the button for 7 seconds until the Wi-Fi icon blinks to indicate completion;
2. A lit Steam icon indicates that the steam function is active, adding 30 minutes to the cycle duration;
3. A lit Door Lock icon means the door is locked and cannot be opened. When the icon goes out, it means the door is unlocked;
4. A lit Remote Control icon indicates that remote control is enabled. When the icon goes out, it means remote control is disabled;
5. A lit Dry icon indicates that the drying function is active;
6. A lit Child Lock icon means Child Lock is enabled. When the icon goes out, it means Child Lock is disabled.

1. Remaining cycle time is shown as the 1) in the figure;
2. Delay time is shown as the 2) in the figure;
3. Water temperature is shown as the 3) in the figure;
4. Spin speed is shown as the 4) in the figure;
5. Rinse times is shown as the 5) in the figure;
6. Error code is shown as the 6) in the figure.

Q87: Where is the water inlet of the Mijia Front Load Washer Dryer 10.5kg?

Q88: How to connect the Mijia Front Load Washer Dryer 10.5kg with the Xiaomi Home App?

1. Scan the QR code on the instruction manual to download and install the Xiaomi Home App;
2. If the app is already installed, you will be directed to the connection settings page. Alternatively, search for "Mi Home/Xiaomi Home" in the app store to download and install it;

3. Open the Mi Home/Mi Home APP, tap [+] in the upper right corner, and follow the instructions to add your device.

Q89: How to modify the device name of the Mijia Front Load Washer Dryer 10.5kg?

1. Open the Xiaomi Home App;
2. Tap the [Mijia Front Load Washer Dryer 10.5kg];
3. Tap the three-dots icon on the upper right corner;

4. Tap [More device info];
5. Tap [Custom name];
6. Fill the name and tap [OK] to change device name.

Q90: How to manage the location of the Mijia Front Load Washer Dryer 10.5kg on the Xiaomi Home App?

1. Open the Xiaomi Home App;
2. Tap the [Mijia Front Load Washer Dryer 10.5kg];
3. Tap the three-dots icon on the upper right corner;

4. Tap [More device info];
5. Tap [Room];
6. Select a room you want to set;
7. Tap [√] icon to confirm.

Q91: How to share the Mijia Front Load Washer Dryer 10.5kg with others?

1. Open the Xiaomi Home App;
2. Tap the [Mijia Front Load Washer Dryer 10.5kg];
3. Tap the three-dots icon on the upper right corner;
4. Tap [Share device];
5. You can select a previously shared Xiaomi account or enter the Xiaomi account manually;
6. Wait for the invitee to accept the sharing complete the device sharing.

Q92: How to update the firmware version of the Mijia Front Load Washer Dryer 10.5kg?

1. Open the Xiaomi Home App;
2. Tap the [Mijia Front Load Washer Dryer 10.5kg];
3. Tap the three-dots icon on the upper right corner;
4. Tap [Firmware update];
5. Tap [Update].

Q93: Can I use Xiaomi Home App to control the Mijia Front Load Washer Dryer 10.5kg after turning on the Child Lock?

Q94: How to view the electronic manual of the Mijia Front Load Washer Dryer 10.5kg?

1. Open the Xiaomi official website mi.com in your country/region;
2. Select [Support];
3. Select [User Guide];
4. Choose your country/region;
5. Select [Ecosystem];
6. Choose [User Manual] Mijia Front Load Washer Dryer 10.5kg.

1. Open to the Xiaomi official website mi.com in your country/region;
2. Select the search icon;
3. Search the Mijia Front Load Washer Dryer 10.5kg;
4. Select [Support] to check the electronic manual.

Q95: How to check the SN of the Mijia Front Load Washer Dryer 10.5kg?

Q96: How to check the running status of the Mijia Front Load Washer Dryer 10.5kg?

1. Press and hold on [Steam] and [High Temp.] on the panel at the same time to enable remotely control;
2. Open the Xiaomi Home App;
3. Tap the [Mijia Front Load Washer Dryer 10.5kg];
4. Tap the bar that shows the running status;
5. Check the running status.

Q97: How should clothes be treated before using the Mijia Front Load Washer Dryer 10.5kg?

1. For clothes of different colors, please wash them separately to avoid staining;
2. When washing large items, put two or three small items in the washing machine;
3. Avoid abnormal dehydration and drying caused by weight imbalance;
4. Please check all pockets before washing to avoid damage to clothes by hairpins, coins, keys, etc.;
5. When there are many stains, first use a small amount of detergent to scrub the areas with more stains, and then put them in the washing machine for washing;
6. Before starting the washing process, make sure that the sealing ring of door is not caught by the clothes to prevent damage to the clothes and the sealing ring of the door;
7. Before putting clothes in for washing, please fasten the belts, buttons and zip up the clothes;
8. Remove metal decorations from clothing. Use a brush to remove sand on clothing and inside the hems;
9. Clothes that are prone to pilling should be washed inside out;
10. When cleaning curtains, you need to remove curtain hooks, rings and other accessories;
11. Small items (such as handkerchiefs, gloves, socks, bras, etc.) and clothes that are easily tangled or worn should be placed in a laundry bag for washing;
12. Do not exceed the maximum washing capacity when washing clothes (the maximum washing capacity of each program is different), otherwise it will affect the washing effect.

Q98: How to change the program while the Mijia Front Load Washer Dryer 10.5kg is running?

Q99: Can the Mijia Front Load Washer Dryer 10.5kg remember the last program set?

Q100: How to restore the Mijia Front Load Washer Dryer 10.5kg to factory settings?

Q101: Can the Mijia Front Load Washer Dryer 10.5kg be connected to the hot water hose?

Q102: Will the Mijia Front Load Washer Dryer 10.5kg automatically shut off after completing the program?

Q103: How to reset the Wi-Fi of the Mijia Front Load Washer Dryer 10.5kg?

Installation

Q1: What are the precautions about installation environment of the Mijia Front Load Washer Dryer 10.5kg?

1. All electrical circuits and grounding must comply with the relevant requirements of national electrical standards;
2. Protect the power cord. Do not place the power cord where it could be stepped on or crushed by other items;
3. Be careful with the power cord, power socket, and where the power cord connects to the washer dryer to prevent electric shock.

1. The operating water pressure of the washer dryer is 0.05 MPa to 0.8 MPa. When the water pressure is below 0.05 MPa, the water inlet valve will not let water in, or the water fill time is longer than the program control time and the panel shows [E4];
2. The washing machine should be as close to the tap as possible;
3. Before using the washing machine, check whether all the connections on the water inlet valve and the tap are fastened properly to prevent water leakage.

1. Install on a hard, flat, clean, and level ground free from water and oil;
2. Avoid direct sunlight and ensure good ventilation;
3. Keep away from heat sources such as charcoal fires and gas stoves. Keep away from washing machine that has risk to cause interference, such as induction cookers;
4. The operating ambient temperature of the washing machine is 0°C to 40°C. Do not place it in temperatures below 0°C. There will be residual water in the water valve, drain pump, or water hose of the washing machine.

Q2: How to adjust the balance of the Mijia Front Load Washer Dryer 10.5kg?

1. Use the Feet Adjusting Wrench to turn a foot bolt counterclockwise to loosen it;
2. Turn the leveling foot and adjust it to the desired height. Turn counterclockwise to raise the feet, and turn clockwise to lower the feet;
3. Use the wrench to tighten the foot bolt. Adjust the other leveling feet by the same method to ensure the washing machine is level and stable;
4. After adjustment, press the two ends of a diagonal line on the top of the washing machine with both hands respectively to see whether it wobbles. Check the two ends on the other diagonal line using the same method.

Q3: How to judge whether the Mijia Front Load Washer Dryer 10.5kg is balanced?

Q4: Can the Mijia Front Load Washer Dryer 10.5kg be embedded?

Q5: How to connect the Water Inlet Hose of the Mijia Front Load Washer Dryer 10.5kg?

1. Based on the installation environment, determine whether it is necessary to replace the quick connector (A) with 6-point connector (B);
2. Clean the filter (A) regularly according to its contamination level;
3. Use a screwdriver to loosen 4 screws on the quick connector;
4. Hold the quick connector and rotate part (C) in the direction of the arrow to loosen it by approximately 5 mm;
5. Insert the quick connector upward into the water outlet of the tap and tighten the screws at the same time. Rotate part (C) in the direction as illustrated to secure the connection.

Q6: How to connect the Drain Hose of the Mijia Front Load Washer Dryer 10.5kg?

1. To prevent siphoning (water flowing back inside the machine), make sure the height of the vertical hose above the floor drain is not greater than 90 cm, and it is recommended to use a 65 cm vertical hose;
2. When installing, make sure the Drain Hose is obliquely connected to the vertical hose, with the end of the Drain Hose above the water level in the drain.

1. The washing machine uses an upper drainage method. When installing the Drain Hose, the clamp that fixes the Drain Hose cannot be removed, and the Drain Hose cannot be laid flat on the ground;
2. Please make sure that the Drain Hose is firmly fixed to ensure that the Drain Hose will not move or fall off during drainage to avoid property loss due to leakage.

Q7: Can the Water Inlet Hose of the Mijia Front Load Washer Dryer 10.5kg be extended?

Q8: How long can the Water Inlet Hose of the Mijia Front Load Washer Dryer 10.5kg be extended?

Q9: Can the Drain Hose of the Mijia Front Load Washer Dryer 10.5kg be extended?

Q10: How to replace the Drain Hose of the Mijia Front Load Washer Dryer 10.5kg by myself?

Q11: Can the Mijia Front Load Washer Dryer 10.5kg be placed on a base?

Q12: How many Transit Bolts in the Mijia Front Load Washer Dryer 10.5kg? How to remove them?

1. Use the wrench to unscrew all the Transit Bolts on the back of the washing machine;
2. Hold the bolt caps and pull the bolts out of the bolt holes. Keep the Transit Bolts in a safe place for future use when needed;
3. Seal the 4 bolt holes with the Transit Bolt hole covers provided in the accessory bag to prevent dust from entering.

Q13: Do the Transit Bolts of the Mijia Front Load Washer Dryer 10.5kg need to be removed?

Q14: What will happen if the Transit Bolts of the Mijia Front Load Washer Dryer 10.5kg are not removed?

Q15: Is there any impact if the Transit Bolt Hole Covers of the Mijia Front Load Washer Dryer 10.5kg are not installed?

Q16: How to adjust the feet of the Mijia Front Load Washer Dryer 10.5kg?

1. Use the Feet Adjusting Wrench to turn a foot bolt counterclockwise to loosen it;
2. Turn the leveling foot and adjust it to the desired height. Turn counterclockwise to raise the feet, and turn clockwise to lower the feet;
3. Use the wrench to tighten the foot bolt. Adjust the other leveling feet by the same method to ensure the washing machine is level and stable;
4. After adjustment, press the two ends of a diagonal line on the top of the washing machine with both hands respectively to see whether it wobbles. Check the two ends on the other diagonal line using the same method.

Q17: What are the precautions when transporting the Mijia Front Load Washer Dryer 10.5kg?

Q18: Do the Transit Bolts need to be reinstalled when transporting the Mijia Front Load Washer Dryer 10.5kg?

Q19: How to install the Mijia Front Load Washer Dryer 10.5kg?

1. Use the wrench to unscrew all the Transit Bolts on the back of the washing machine;
2. Hold the bolt caps and pull the bolts out of the bolt holes. Keep the Transit Bolts in a safe place for future use when needed;
3. Seal the 4 bolt holes with the Transit Bolt hole covers provided in the accessory bag to prevent dust from entering.

1. Use the Feet Adjusting Wrench to turn a foot bolt counterclockwise to loosen it;
2. Turn the leveling foot and adjust it to the desired height. Turn counterclockwise to raise the feet, and turn clockwise to lower the feet;
3. Use the wrench to tighten the foot bolt. Adjust the other leveling feet by the same method to ensure the washing machine is level and stable;
4. After adjustment, press the two ends of a diagonal line on the top of the washing machine with both hands respectively to see whether it wobbles. Check the two ends on the other diagonal line using the same method.

1. Based on the installation environment, determine whether it is necessary to replace the quick connector (A) with 6-point connector (B);
2. Clean the filter (A) regularly according to its contamination level;
3. Use a screwdriver to loosen 4 screws on the quick connector;
4. Hold the quick connector and rotate part (C) in the direction of the arrow to loosen it by approximately 5 mm;
5. Insert the quick connector upward into the water outlet of the tap and tighten the screws at the same time. Rotate part (C) in the direction as illustrated to secure the connection.

Q20: Does the Mijia Front Load Washer Dryer 10.5kg need to connect to the ground wire?

Q21: How to install the Base Plate on the Mijia Front Load Washer Dryer 10.5kg?

1. Tilt the washing machine and lay it down on a soft fabric to prevent scratches;
2. Adjust the position of the bottom plate and tighten the 8 screws with a cross screwdriver;
3. Lift the washer dryer and put it back to its upright position.

1. Check whether the Base Plate is intact and whether the accessory screws are missing;
2. Lay the back of the washing machine down before removing the transport bolts. Lay the machine flat, expose the bottom of the washing machine, and remove the foam base. The ground must be protected by packaging cartons or foam;
3. Install the Base Plate in the direction of the arrow on the Base Plate, install the buckle/screw to the bottom of the washing machine, and check whether the Base Plate is firmly installed.

Q22: Can the Door Seal of the Mijia Front Load Washer Dryer 10.5kg be replaced?

Troubleshooting

Q1: What to do if the Mijia Front Load Washer Dryer 10.5kg does not work?

1. Check whether there is power in the power supply. Use other electrical appliances to plug into the washing machine power supply and confirm whether it can be used. If it cannot be used, please check the power supply at home;

2. Make sure the water inlet is turned on;

3. Make sure child lock is disabled;
4. Before the water starts to flow in, there will be a series of clicking sounds and rapid drainage to confirm whether the washing machine door is locked. This is a normal phenomenon;
5. Make sure that no laundry is stuck in the door.

Q2: What to do if the Mijia Front Load Washer Dryer 10.5kg stops during operation?

1. Make sure the socket has power before plugging in the power cord;
2. There will be pauses or soaking periods during a cycle. Wait a moment, and the washer dryer will resume automatically;
3. Make sure the mesh filter on the Water Inlet Hose is not clogged;

4. Check whether the Drain Pump Filter Cover is clogged. If the Drain Pump Filter Cover is clogged, it will cause poor drainage. Please clean the drainage filter.

Q3: What to do if there is no water supply when using the Mijia Front Load Washer Dryer 10.5kg?

1. Turn the tap on fully and make sure the cold water tap and the hot water tap are connected correctly;
2. Ensure the water pressure at 0.05-0.8MPa. If the water pressure is too low, it will cause water failure. Or use it at off-peak hours to avoid concentrated water use;
3. Make sure the mesh filter on the Water Inlet Hose is not clogged. Clean the Water Inlet Hose or Water Inlet Valve Filter that will be blocked;

4. Ensure not open the Delay program;
5. Press the Start button to start.

Q4: What to do if there is slow water supply when using the Mijia Front Load Washer Dryer 10.5kg?

1. Make sure the mesh filter on the Water Inlet Hose is not clogged. Clean the Water Inlet Hose or water inlet valve filter that will be blocked;

2. Ensure the water pressure at 0.05-0.8MPa. If the water pressure is too low, it will cause water failure. Or use it at off-peak hours to avoid concentrated water use.

Q5: What to do if there is insufficient water supply when using the Mijia Front Load Washer Dryer 10.5kg?

1. Make sure the mesh filter on the Water Inlet Hose is not clogged. Clean the Water Inlet Hose or water inlet valve filter that will be blocked;

2. Ensure the water pressure at 0.05-0.8MPa. If the water pressure is too low, it will cause water failure. Or use it at off-peak hours to avoid concentrated water use.

Q6: What to do if the Mijia Front Load Washer Dryer 10.5kg doesn’t stop fill water?

1. Check whether the water intake of the washing machine has exceeded the door. If it has, please apply for after-sales inspection;
2. If the water intake does not reach the water level, the washing machine will continue to fill with water. Please wait until the water level is reached;

3. Please check whether the Drain Hose of the washing machine is draining water at the same time as the water is entering.

Q7: What to do if the water level in the Mijia Front Load Washer Dryer 10.5kg is too high?

Q8: What to do if the Mijia Front Load Washer Dryer 10.5kg is filling with water and draining out at the same time?

Q9: What to do if the Mijia Front Load Washer Dryer 10.5kg does not drain?

1. Make sure the pipe between the Drain Hose and the drainage outlet is not bent;
2. Make sure the Drain Pump Filter Cover is not clogged, and clean it regularly;

3. Check whether the Drain Hose is inserted too deep into the sewer. If the Drain Hose is inserted too deep into the sewer, the washing machine will not drain. In severe cases, it will cause siphoning. Please remove the Drain Hose from the sewer and place it next to the sewer;
4. If you are using the Spin Only program, please make sure the washing machine door is completely closed and press and hold the Start button to start the washing machine.

Q10: What to do if there is drainage residue in the Mijia Front Load Washer Dryer 10.5kg?

1. For the washing machine is designed as upper drainage, it is normal for a small amount of water to remain in the drum after each using. Please feel free to use it;
2. Make sure the Drain Pump Filter Cover is not clogged, and clean it regularly;

3. Check whether the Drain Hose is inserted too deep into the sewer. If the Drain Hose is inserted too deep into the sewer, the washing machine will not drain. In severe cases, it will cause siphoning. Please remove the Drain Hose from the sewer and place it next to the sewer.

Q11: What to do if there is water in the new Mijia Front Load Washer Dryer 10.5kg?

Q12: What to do if the Mijia Front Load Washer Dryer 10.5kg does not spin?

1. Make sure the door is closed when running Spin Only program and press and hold on Start button. For safety reasons, the washing machine will not tumble or spin until the door is closed;
2. Make sure the pipe between the Drain Hose and the drainage outlet is not bent;
3. Make sure the Drain Pump Filter Cover is not clogged, and clean it regularly;

4. Check whether the Drain Hose is inserted too deep into the sewer. If the Drain Hose is inserted too deep into the sewer, the washing machine will not drain. In severe cases, it will cause siphoning. Please remove the Drain Hose from the sewer and place it next to the sewer.

Q13: What to do if the Mijia Front Load Washer Dryer 10.5kg spin insufficiently?

1. Check the type of detergent used. For drum washing machines, it is recommended to use low-foaming detergent. If you use high-foaming detergent, please reduce the amount;
2. Check the spin speed. If the clothes are not completely dried, please select a higher speed to spin again;
3. Check whether the drain pump filter is clogged. If the drain pump filter is clogged, it will cause poor drainage. Please clean the drain filter;

4. Check the placement of the drain hose to ensure that there are no bends in the hose from the drain hose to the drain outlet;
5. Load is too small. Small loads (one or two items) will lead to imbalance and poorer spinning performance. It is recommended to wash multiple items together.

Q14: What to do if the timer does not run while the Mijia Front Load Washer Dryer 10.5kg is running?

1. When you select a high-temperature program such as Hygiene or High Temp program, and the water temperature exceeds 60°C, the water will enter the drainage cooling process when draining. At this time, the displayed time will not run, and it will continue to run after the cooling process is completed;
2. When there is too much foam inside, in order to prevent the foam from overflowing, the washing machine will perform a defoaming process. At this time, the timer will stop and will continue to run after the defoaming process is completed;
3. When the Dry program is selected, the internal temperature is high after the drying process ends and the cooling process begins. At this time, the time does not pass and you can wait until the internal temperature drops;
4. During the Spin program of the washing machine, the clothes inside turn over. When the clothes inside are unbalanced, the washing machine will enter the process of automatic balancing. At this time, the time will not run and it cannot rotate at high speed. When the clothes are balanced and then enter high-speed operation, the time will continue to decrease. If it is not balanced for a long time, you can try to pause the washing machine, take out the clothes and shake them loose, and then put them into the drum to continue dehydrating.

1. Put clothes of different sizes together, and do not put small items to spin alone;
2. The clothes are placed in a scattered manner. If the clothes are placed in a disorderly manner, the clothes has risk to become tangled and cause imbalance.

Q15: What to do if the Mijia Front Load Washer Dryer 10.5kg displays a different time than the actual time?

3. If the water pressure is insufficient, the time will be exceeded due to slow water inflow. It is recommended that the water pressure be between 0.05 MPa-0.8 MPa;
4. Unbalanced clothes will cause the automatic adjustment mode to exceed the time limit. It is recommended to wash multiple pieces of clothes at the same time, and do not wash a single piece of heavy and absorbent clothing separately.

Q16: What to do if the Mijia Front Load Washer Dryer 10.5kg does not stop running?

1. When there is too much foam inside, in order to prevent the foam from overflowing, the washing machine will perform a defoaming process. At this time, the timer will stop and will continue to run after the defoaming process is completed;
2. During the Spin program of the washing machine, the clothes inside turn over. When the clothes inside are unbalanced, the washing machine will enter the process of automatic balancing. At this time, the time will not run and it cannot rotate at high speed. When the clothes are balanced and then enter high-speed operation, the time will continue to decrease. If it is not balanced for a long time, you can try to pause the washing machine, take out the clothes and shake them loose, and then put them into the drum to continue dehydrating.

1. Put clothes of different sizes together, and do not put small items to spin alone;
2. The clothes are placed in a scattered manner. If the clothes are placed in a disorderly manner, the clothes has risk to become tangled and cause imbalance.

Q17: What to do if the door of the Mijia Front Load Washer Dryer 10.5kg cannot be opened?

1. The washing machine reaches a safe water level;
2. The temperature inside the washing machine reaches a safe temperature. When the Mijia Front Load Washer Dryer 10.5kg completes the program, if the internal temperature is too high, please wait for the temperature to drop before opening the door;
3. Remote control is off.

1. Select the Dry program, drain the water inside the washing machine, press the Pause button again and open the door;
2. If the internal temperature is high, please wait for the temperature to drop before opening the door;
3. Check if the remote control is turned off. The door cannot be opened when the remote control is turned on;
4. If you cannot wait long enough, open the Drain Pump Filter Cover and unplug the emergency Drain Hose to drain the water;

5. In case of emergency, you can open the door by pulling down the emergency release cord with a tool.

Q18: What to do if the door of the Mijia Front Load Washer Dryer 10.5kg cannot be closed?

1. Check if there is any clothing caught in the door. Clothes caught in the door will prevent it from closing;
2. Whether the Start button is pressed, the door can be opened at any time when the washing machine is not started;
3. Check whether the door is completely closed. You can use a little more force when closing the door.

Q19: What to do if there are water stains, white marks, and oil stains in the new Mijia Front Load Washer Dryer 10.5kg?

Q20: What to do if the Mijia Front Load Washer Dryer 10.5kg does not dry?

Q21: What to do if the Mijia Front Load Washer Dryer 10.5kg does not dry well?

1. Check whether the program and the amount of clothes placed are reasonable. When different programs are selected, the maximum drying capacity is different. If the maximum capacity is exceeded, the drying effect will be poor;
2. Check if the drying time is too short. Press the Dry button repeatedly to adjust the drying time. If there are a lot of clothes, please increase the drying time;
3. For that the washing machine uses condensation drying, the clothes will feel slightly damp when touched after drying. Please dry them for a short time.

Q22: What to do if the Mijia Front Load Washer Dryer 10.5kg can’t dry evenly?

Q23: What to do if the detergent in the Mijia Front Load Washer Dryer 10.5kg cannot be rinsed into the machine?

1. Check whether the water pressure is normal. It is recommended to use the water pressure between 0.05MPa-0.8MPa. If the water pressure is too low, the water will flow slowly and the detergent will not be able to be flushed in;
2. Check whether the water inlet filter is clogged. If the water inlet filter is clogged, the water will flow slowly and the detergent will not be able to flow in. Please clean the water inlet filter.

Q24: What to do if there is always detergent residue in the Mijia Front Load Washer Dryer 10.5kg?

1. Check whether the water pressure is normal. It is recommended to use the water pressure between 0.05 MPa-0.8 MPa. If the water pressure is too low, the water will flow slowly and the detergent will not be able to be flushed in;
2. Check whether the water inlet filter is clogged. If the water inlet filter is clogged, the water will flow slowly and the detergent will not be able to flow in. Please clean the water inlet filter.

Q25: What to do if the softener in the Mijia Front Load Washer Dryer 10.5kg cannot be rinsed into the machine?

1. Check whether the softener adding position is correct;
2. Make sure the softener is diluted with water. The softener is a concentrated liquid. Please dilute it with clean water before putting it in. If it is not diluted, it will easily cause the softener to stick to the Detergent Dispenser Drawer and cannot be flushed in.

Q26: What to do if the Mijia Front Load Washer Dryer 10.5kg does not clean properly?

1. Add detergent and fabric softener to the correct compartments of the detergent dispenser drawer. Do not add them directly to the drum;

2. It is recommended to pre-wash or soak your clothes to deal with stubborn stains on collars, cuffs, and other areas before putting them into the drum for washing;
3. For dirty laundry, please select a longer program.

Q27: What to do if clothes are stained after washing in the Mijia Front Load Washer Dryer 10.5kg?

Q28: What to do if the Mijia Front Load Washer Dryer 10.5kg does not clean parts thoroughly?

1. It is recommended to pre-wash or soak your clothes to deal with stubborn stains on collars, cuffs, and other areas before putting them into the drum for washing;
2. For dirty laundry, please select a longer program.

Q29: What to do if the clothes are damaged by Mijia Front Load Washer Dryer 10.5kg?

Q30: What to do if the Mijia Front Load Washer Dryer 10.5kg does not rinse thoroughly?

1. Check the type of detergent. Please choose low-foam detergent;
2. Check the amount of detergent. Please add detergent according to the instructions. Adding too much detergent will cause the rinse to be not clean;
3. When setting the program, you can increase the number of rinses to ensure that it can be rinsed cleanly;
4. It is normal to have a little foam on the door after washing, just wipe it dry.

Q31: What to do if there is loud noise when the Mijia Front Load Washer Dryer 10.5kg is washing?

1. For new machines that have not been installed, please check whether the Transit Bolt have been removed;

2. The machine need be installed on a hard, flat, clean, and level ground free from water and oil;
3. Once the washing machine is in place, check whether it is stable. If the washing machine wobbles, adjust the leveling feet to make sure it remains stable;

4. Check if there are too many clothes in the washing machine. Too many clothes will cause the washing machine to make too much noise. Please put in the clothes according to the maximum capacity of different programs and do not exceed the limit;
5. Check if there are any foreign objects on the clothes, such as zipper buttons, etc. These objects will rub against the drum when the washing machine is running, causing noise.

Q32: What to do if there is loud noise when the Mijia Front Load Washer Dryer 10.5kg is spinning?

1. For new machines that have not been installed, please check whether the Transit Bolt have been removed;

2. The machine needs to be installed on a hard, flat, clean, and level ground free from water and oil;
3. Once the washing machine is in place, check whether it is stable. If the washing machine wobbles, adjust the leveling feet to make sure it remains stable;

4. Check if there are too many clothes in the washing machine. Too many clothes will cause the washing machine to make too much noise. Please put in the clothes according to the maximum capacity of different programs and do not exceed the limit;
5. Check if there are any foreign objects on the clothes, such as zipper buttons, etc. These objects will rub against the drum when the washing machine is running, causing noise.

Q33: What to do if there is loud noise when the Mijia Front Load Washer Dryer 10.5kg is draining?

1. Open the filter cover at the bottom of the washing machine, pull out the emergency drain hose, and remove the plug to let water drain;
2. After all the water is drained, reinstall the plug and put the emergency drain hose back to its original position. Turn the drain filter counterclockwise to open it;
3. Check and make sure the inside of the drain pump is not blocked;
4. Clean any residues and stains from the drain pump filter cover;
5. Put the drain pump filter cover back to its original position;
6. Turn the drain pump filter cover clockwise to secure it and reinstall the drain cover.

Q34: What to do if there is loud noise when the Mijia Front Load Washer Dryer 10.5kg is filling water?

1. It is recommended that the water pressure is 0.05-0.8MPa. If the water pressure is too low, the sound of water inflow will be too loud. Please avoid peak hours or add more pumps;
2. Please check whether the Water Inlet Valve Filter is blocked. A blocked Water Inlet Valve Filter will cause a loud sound of water inlet.

1. Turn off the water tap and unplug the power cord. Loosen and remove the water inlet hose from the back of the washer dryer. Cover the port with a cloth to prevent water from spraying out;
2. Pull out the filter cover from the water inlet valve hole with nipper pliers and clean it thoroughly;
3. Use a brush to clean the inside and the outside of the threaded connector;
4. Reinstall the Water Inlet Valve Filter cover. Turn on the water tap and make sure there is no water leakage at the connection.

Q35: What to do if there is loud noise when the Mijia Front Load Washer Dryer 10.5kg is drying?

Q36: What to do if the Mijia Front Load Washer Dryer 10.5kg vibrates?

1. For new machines that have not been installed, please check whether the Transit Bolt have been removed;

2. The machine need be installed on a hard, flat, clean, and level ground free from water and oil;
3. Once the washing machine is in place, check whether it is stable. If the washing machine wobbles, adjust the leveling feet to make sure it remains stable;

4. Check if there are too many clothes in the washing machine. Too many clothes will cause the washing machine to make too much noise. Please put in the clothes according to the maximum capacity of different programs and do not exceed the limit;
5. Please check if the clothes inside are seriously entangled. Please take out the clothes after pausing, and put them back in after they are all tangled and continue the previous procedure.

Q37: What to do if the Mijia Front Load Washer Dryer 10.5kg shifts during operation?

1. For new machines that have not been installed, please check whether the Transit Bolt have been removed;

2. The machine need be installed on a hard, flat, clean, and level ground free from water and oil;
3. Once the washing machine is in place, check whether it is stable. If the washing machine wobbles, adjust the leveling feet to make sure it remains stable;

4. Check if there are too many clothes in the washing machine. Too many clothes will cause the washing machine to make too much noise. Please put in the clothes according to the maximum capacity of different programs and do not exceed the limit;
5. Please check if the clothes inside are seriously entangled. Please take out the clothes after pausing, and put them back in after they are all tangled and continue the previous procedure.

Q38: What to do if the Mijia Front Load Washer Dryer 10.5kg does not heat up during operation?

1. Check whether the selected program has heating function. If not, please switch to a program with heating;
2. The washing machine will only heat up during the washing process, and there is no heating process during the rinsing process. Therefore, it is normal for the water in the rinsing drainage to be cold.

Q39: What to do if there is foam on the door of the Mijia Front Load Washer Dryer 10.5kg after finishing washing?

1. Confirm the amount of detergent to be added. Please follow the instructions of the washing machine and put it in proportion to the clothes to be washed;
2. It is normal to have slight foam on the door after the program is completed. Please increase the number of rinses when selecting the program to ensure a more thorough rinse.

Q40: What to do if the door seal of the Mijia Front Load Washer Dryer 10.5kg is dirty?

Q41: What to do if there's an odor in the Mijia Front Load Washer Dryer 10.5kg?

1. If there is a smell of baked plastic, it is due to the smell of the door seal rubber under high temperature. This is normal and will not affect human health. As the number of high-temperature washes increases, this phenomenon will decrease. Please feel free to use it;
2. The washing machine will be inspected by adding water during production. Due to transportation and other reasons, there will be some odor, which is normal. When using a new machine, please run a program with an empty drum first.

1. Please do not insert the Drain Hose of the washing machine too deep into the sewer. Inserting it too deep will cause siphoning, backflow or odor. Please place the drain pipe next to the sewer;
2. Check whether the door seal is moldy. Every time the washing machine is used, there will be some impurities in the door seal. If it is not cleaned for a long time, it will cause mold or odor. Therefore, it is recommended to clean the door seal regularly with a towel;
3. There will be some impurities inside the drum. If it is not cleaned for a long time, it will produce odor. It is recommended to use the Tub Clean function to clean the drum once every three months. If the washing machine is used frequently, the use cycle of the drum cleaning function can be shortened.

Q42: What to do if there's a burning smell in the Mijia Front Load Washer Dryer 10.5kg?

Q43: What to do if there's the water leakage of Water Inlet Hose of the Mijia Front Load Washer Dryer 10.5kg?

1. Check whether the position where the faucet is connected to the Water Inlet Hose is loose. Please reconnect it and use a reliable faucet.

2. If the Water Inlet Hose joint is leaking, please contact after-sales to provide a new Water Inlet Hose.

Q44: What to do if there's the water leakage of the Drain Hose of the Mijia Front Load Washer Dryer 10.5kg?

Q45: What to do if there's water leakage from the bottom of the Mijia Front Load Washer Dryer 10.5kg?

1. Check whether the Drain Hose of the washing machine is broken. If so, please contact after-sales service;
2. Check if the drain filter is loose or misaligned. Unscrew the drain filter cover and tighten it again;
3. Check if there is any clothing or foreign objects stuck in the door. Please remove the clothing and clean the door seal (especially if something like hair is stuck, it will cause water leakage).

Q46: What to do if there's water leakage from the door of the Mijia Front Load Washer Dryer 10.5kg?

Q47: What to do if there's water leakage from the Detergent Dispenser Drawer of the Mijia Front Load Washer Dryer 10.5kg?

1. Check if too much detergent is added. Use low-foam detergent and add it in proportion to the clothes according to the detergent instructions;
2. Check if the Detergent Dispenser Drawer is not installed properly, take it out and reinstall it.

Q48: What to do if there's a water leakage of the Drain Pump Filter of the Mijia Front Load Washer Dryer 10.5kg?

Q49: What to do if the Mijia Front Load Washer Dryer 10.5kg has poor sterilization effect?

Q50: What to do if there's freezing of Mijia Front Load Washer Dryer 10.5kg?

Q51: What to do if the Mijia Front Load Washer Dryer 10.5kg is spinning idle without water input?

Q52: What to do if the panel of the Mijia Front Load Washer Dryer 10.5kg does not display?

Q53: What to do if the panel of the Mijia Front Load Washer Dryer 10.5kg does not show complete information?

Q54: What to do if the Mijia Front Load Washer Dryer 10.5kg has no power?

Q55: What to do if the Mijia Front Load Washer Dryer 10.5kg trips when it is powered on?

Q56: What to do if there's the electricity leakage of the Mijia Front Load Washer Dryer 10.5kg?

Q57: What to do if the buttons of the Mijia Front Load Washer Dryer 10.5kg fail to work?

1. Check if there is any water on your hands or buttons, wipe them dry and try again;
2. Check whether the Child Lock is turned on. If the Child Lock is turned on, the buttons cannot be operated. Please remove the Child Lock before operating. Press and hold Dry to turn the Child Lock on or off;

3. The program icons display only and cannot be operated. Please press the Program button to select a function.

Q58: What to do if the Wi-Fi indicator on the Mijia Front Load Washer Dryer 10.5kg is abnormal/off?

1. The Wi-Fi indicator is off, which means Wi-Fi is disabled;
2. The Wi-Fi indicator is always on, indicating successful connection;
3. The Wi-Fi indicator flashes slowly to indicate it is waiting for a connection;
4. The Wi-Fi indicator flashes quickly, indicating that the network configuration is wrong and the Wi-Fi needs to be reset. Press and hold the Start button for seven seconds to reset the Wi-Fi.

Q59: What to do if the Mijia Front Load Washer Dryer 10.5kg cannot connect with the Xiaomi Home App?

1. Check whether the Wi-Fi is 2.4 GHz. The washing machine can only connect Xiaomi Home App in 2.4 GHz Wi-Fi instead of 5 GHz Wi-Fi;
2. Check whether the router is working properly to ensure smooth network operation;
3. Check whether the Wi-Fi name or password has been changed. You can try reset device to reset Wi-Fi;
4. Check whether the [Hubs & gateways] in Xiaomi Home App is enabled. (Xiaomi Home App >> [Profile] >> [Hubs & gateways]. This option needs to be turned off);
5. Check if there are too many devices connected to the router and the Mijia Front Load Washer Dryer 10.5kg has a weak signal. (Xiaomi Home App >> three-dots icon on the upper right corner >> [More device info] >> [Device network]) If the RSSI is lower than 60, it indicates the signal is weak；
6. Press and hold the Start button for seven seconds to reset the washing machine Wi-Fi and reconnect.

Q60: What to do if the Mijia Front Load Washer Dryer 10.5kg cannot upgrade firmware?

Q61: What to do if the Mijia Front Load Washer Dryer 10.5kg cannot switch mode in the Xiaomi Home App?

Q62: What to do if the Mijia Front Load Washer Dryer 10.5kg does not automatically shut down after the program is completed?

Q63: What are the meanings of the sounds of the Mijia Front Load Washer Dryer 10.5kg?

1. When water is filling: When the washing machine is filling with water, the water inlet valve works and makes a "buzzing" sound, which is normal;
2. During operation: The motor of the washing machine will make a "buzzing" sound during operation, which is normal;
3. When draining: When the washing machine is draining, the drain pump works and makes a "gulp gulp" sound.
4. When starting: When the washing machine starts, the door lock closes and makes a "click" sound.

Q64: What to do if the Mijia Front Load Washer Dryer 10.5kg backflows water?

Q65: What to do if the Mijia Front Load Washer Dryer 10.5kg cannot be turned on or off?

Q66: What to do if there is residual water in the Detergent Dispenser Drawer of the Mijia Front Load Washer Dryer 10.5kg?

Q67: What to do if there's the appearance damage of the Mijia Front Load Washer Dryer 10.5kg?

1. If the exterior is dirty, please wipe it with a damp cloth;
2. If there are scratches on the surface, please check whether it is the scratch on the protective film. Please tear off the protective film and observe again.

Q68: What to do if there's the panel damage of the Mijia Front Load Washer Dryer 10.5kg?

Q69: What to do if there's the door damage of the Mijia Front Load Washer Dryer 10.5kg?

Q70: What to do if there's the drum damage of the Mijia Front Load Washer Dryer 10.5kg?

Q71: What to do if there's the accessories damage of the Mijia Front Load Washer Dryer 10.5kg?

Q72: What to do if there's the Drain Hose damage of the Mijia Front Load Washer Dryer 10.5kg?

Q73: What to do if there's the Water Inlet Hose damage of the Mijia Front Load Washer Dryer 10.5kg?

Q74: What to do if the Mijia Front Load Washer Dryer 10.5kg is missing accessories?

Q75: What to do if there's feet damage of the Mijia Front Load Washer Dryer 10.5kg?

Q76: What are the meanings of the error codes of the Mijia Front Load Washer Dryer 10.5kgs? How to troubleshoot for them?

1. The error code [E1] means drainage timeout;

2. The error code [E2] means door not closed;

3. The error code [E3] means unbalanced load;

4. The error code [E4] means water fill timeout;

5. The error code [E6] means water level is too high;

6. The error code [E8] means temperature sensor error;

7. The error code [F1] means water level error;

8. The error code [F2] means heating element error;

9. The error code [F3] means fan error;

10. The error code [F4] means air inlet temperature sensor error;

11. The error code [F5] means air outlet temperature sensor error;

12. The error code [FC2] means communication error;

13. The error code [ C * * ] means motor error;

Q77: What to do if the label of the Mijia Front Load Washer Dryer 10.5kg is warped?

Q78: What to do if there is water inside the new Mijia Front Load Washer Dryer 10.5kg?

Q79: What to do if the Mijia Front Load Washer Dryer 10.5kg door seal has an odor?

Q80: What to do if the Mijia Front Load Washer Dryer 10.5kg door seal turns white?

Q81: What to do if the surface of the new Mijia Front Load Washer Dryer 10.5kg’s door seal has oil?

Q82: What to do if the Mijia Front Load Washer Dryer 10.5kg’s door seal has lint after drying?

Q83: What to do if the Mijia Front Load Washer Dryer 10.5kg’s region shows as Singapore when connected to the Xiaomi Home App?

Q84: What to do if the Mijia Front Load Washer Dryer 10.5kg’s drain cover cannot be closed?

Cleaning and Maintenance

Q1: How to clean the outer shell of the Mijia Front Load Washer Dryer 10.5kg?

1. Before cleaning the washing machine, unplug it from the power supply;
2. Wipe the washing machine's exterior and control panel with a soft cloth and a household cleaner that is not abrasive or corrosive.

Q2: How to clean the drum of the Mijia Front Load Washer Dryer 10.5kg?

Q3: How to clean the Water Inlet Valve Filter of the Mijia Front Load Washer Dryer 10.5kg?

1. Turn off the water tap and unplug the power cord. Loosen and remove the water inlet hose from the back of the washer dryer. Cover the port with a cloth to prevent water from spraying out;
2. Pull out the filter cover from the water inlet valve hole with nipper pliers and clean it thoroughly;
3. Use a brush to clean the inside and the outside of the threaded connector;
4. Reinstall the Water Inlet Valve Filter cover. Turn on the water tap and make sure there is no water leakage at the connection.

Q4: How to clean the Drain Pump Filter Cover of the Mijia Front Load Washer Dryer 10.5kg?

1. Open the filter cover at the bottom of the washing machine, pull out the emergency drain hose, and remove the plug to let water drain;
2. After all the water is drained, reinstall the plug and put the emergency drain hose back to its original position. Turn the drain filter counterclockwise to open it;
3. Check and make sure the inside of the drain pump is not blocked;
4. Clean any residues and stains from the drain pump filter cover;
5. Put the drain pump filter cover back to its original position;
6. Turn the drain pump filter cover clockwise to secure it and reinstall the drain cover.

Q5: How to maintain the Mijia Front Load Washer Dryer 10.5kg?

1. To clean the exterior of the washing machine, please refer to the following steps:

2. To clean the Water Inlet Valve Filter, please refer to the following steps:

3. To clean the Drain Pump Filter Cover, please refer to the following steps:

4. To clean the drum of the washing machine, please refer to the following steps:

Q6: How to clean the Detergent Dispenser Drawer of the Mijia Front Load Washer Dryer 10.5kg?

Q7: How to clean the door seal of the Mijia Front Load Washer Dryer 10.5kg?

Q8: What to do if the Mijia Front Load Washer Dryer 10.5kg is not used for a long time?

1. Please be sure to drain the water remaining in the washing machine. Spin Only program can quickly remove the remaining water;
2. Turn off the tap and remove the water inlet hose;
3. Unplug the washing machine and open the door to allow air circulation to prevent odor.

Q9: Can the drum of the Mijia Front Load Washer Dryer 10.5kg be cleaned with the drum cleaner?

Q10: How often should the Tub Clean program of the Mijia Front Load Washer Dryer 10.5kg be used?