What to do if there’s a tingling sensation (electric shock) when accidentally touching the Mijia Air Conditioner Pro Eco A+++ 12K during use?

To ensure your safety, do not touch the indoor or outdoor units of the Mijia Air Conditioner Pro Eco A+++ 12K while it is operating. If you experience a tingling sensation when touching the outdoor unit, please contact a qualified technician to check and properly connect the ground wire. This helps prevent potential electric shocks or other safety hazards. If the ground connection is confirmed to be normal, please contact after-sales service for further inspection.
Note:
1. If you experience a tingling sensation upon touching the outdoor unit, immediately stop using the air conditioner and disconnect it from the power supply;
2. Do not attempt to repair or modify the electrical wiring or components by yourself;
3. Ensure the air conditioner is installed according to local electrical safety regulations and standards.