The Xiaomi Robot Vacuum X10+ supports all-in-one multi-dimensional functions such as auto dust collection, pad washing, hot dry, and refill. Dust collection frequency can also be set for completely hands-free.
If the Xiaomi Robot Vacuum X10+ cannot collect dust, please refer to the following details:
1. Ensure that the dustbin is not full and is properly installed;
2. The filters can be clogged. Please remove and clean the filters;
3. Check the main brush and side brush for any tangled hair or debris;
4. Inspect the suction inlet and other parts of the robot vacuum for any blockages that can prevent dust collection;
5. Ensure that the robot vacuum has enough battery power. Please charge it fully;
6. Please ensure the robot vacuum's firmware is running the latest software version;
7. Try resetting the robot vacuum to its factory settings;
8. If the problem persists, please contact the local after-sales service center for further assistance.