Product Information

1. Q: What are the selling points of the Mijia Refrigerator Cross Door 510L?

1. Healthy and safe, efficient fresh-keeping.

2. Stylish and durable, convenient design.

1. Xiaomi Home App connection for remote temperature control and mode switching;
2. Smart mode for optimal temperature adjustment;
3. The refrigerator features smart reminders and provides 24-hour real-time food protection, ensuring your peace of mind;
4. Support Google and Alexa voice control for adjusting temperature and switching modes.

2. Q: What is the energy efficiency rating of the Mijia Refrigerator Cross Door 510L?

3. Q: What color is the Mijia Refrigerator Cross Door 510L?

4. Q: What are the internal components of the Mijia Refrigerator Cross Door 510L?

5. Q: What is the total volume of the Mijia Refrigerator Cross Door 510L?

6. Q: What is the refrigerator volume of the Mijia Refrigerator Cross Door 510L?

7. Q: What is the i Fresh volume of the Mijia Refrigerator Cross Door 510L?

8. Q: What is the freezer volume of the Mijia Refrigerator Cross Door 510L?

9. Q: What is the material of the Mijia Refrigerator Cross Door 510L outer shell?

10. Q: What is the Mijia Refrigerator Cross Door 510L door made of?

11. Q: What are the package dimensions of the Mijia Refrigerator Cross Door 510L?

12. Q: What are the product dimensions of the Mijia Refrigerator Cross Door 510L?

13. Q: What is the net weight of the Mijia Refrigerator Cross Door 510L?

14. Q: What is the gross weight of the Mijia Refrigerator Cross Door 510L?

15. Q: What kind of refrigeration method does the Mijia Refrigerator Cross Door 510L use?

16. Q: Does the Mijia Refrigerator Cross Door 510L use an inverter compressor?

17. Q: What is the noise range of the Mijia Refrigerator Cross Door 510L?

18. Q: What is the temperature range of the Mijia Refrigerator Cross Door 510L's refrigerator?

19. Q: What is the temperature range of the Mijia Refrigerator Cross Door 510L's i Fresh?

20. Q: What is the temperature range of the Mijia Refrigerator Cross Door 510L's freezer?

21. Q: What is the circulation system of the Mijia Refrigerator Cross Door 510L?

22. Q: Where is the connection between the power cord and the Mijia Refrigerator Cross Door 510L?

23. Q: How long is the Mijia Refrigerator Cross Door 510L power cord?

24. Q: What is the operating environment for the Mijia Refrigerator Cross Door 510L?

25. Q: What certifications does the Mijia Refrigerator Cross Door 510L have?

26. Q: What is the climate class of the Mijia Refrigerator Cross Door 510L?

27. Q: What type of refrigerant does the Mijia Refrigerator Cross Door 510L use?

28. Q: What is the freezing capacity of the Mijia Refrigerator Cross Door 510L?

29. Q: What is the cooling power of the Mijia Refrigerator Cross Door 510L?

30. Q: What is the defrost power of the Mijia Refrigerator Cross Door 510L?

31. Q: What is the standard power consumption of the Mijia Refrigerator Cross Door 510L?

32. Q: What is the annual power consumption of the Mijia Refrigerator Cross Door 510L?

33. Q: Where is the heat dissipation location of the Mijia Refrigerator Cross Door 510L?

34. Q: What is the opening angle of the Mijia Refrigerator Cross Door 510L’s door?

35. Q: What is the compartment shelf material of the Mijia Refrigerator Cross Door 510L?

36. Q: What is the display type of the Mijia Refrigerator Cross Door 510L?

37. Q: Is there a protective film on the Mijia Refrigerator Cross Door 510L surface?

38. Q: Where are the Mijia Refrigerator Cross Door 510L temperature sensors located?

39. Q: What materials are used for the pipes in the Mijia Refrigerator Cross Door 510L?

40. Q: What is the power plug of the Mijia Refrigerator Cross Door 510L?

41. Q: How to check the production information of the Mijia Refrigerator Cross Door 510L?

42. Q: Is the Mijia Refrigerator Cross Door 510L a frost-free refrigerator?

43. Q: What do the letters in the Mijia Refrigerator Cross Door 510L model number represent?

44. Q: What is the material of the Mijia Refrigerator Cross Door 510L’s inner walls?

45. Q: What sensors does the Mijia Refrigerator Cross Door 510L have?

46. Q: How does the silver ion antibacterial and odor-removing effect of the Mijia Refrigerator Cross Door 510L work?

1. Silver ion antibacterial and odor-removing is achieved through the antibacterial and deodorizing formula on the built-in filter element, which contains silver metal ions;
2. Silver ions can effectively adsorb and decompose harmful substances such as trimethylamine and methyl mercaptan to achieve a deodorizing effect;
3. This technology can keep the filter element antibacterial for a long time without replacing the filter element.

47. Q: How to clean the refrigerator deodorizer of the Mijia Refrigerator Cross Door 510L?

1. Check if there is any rotten food. Rotten food will cause an odor in the refrigerator. Please take out the rotten food;
2. Check if there is any soup spilled. Please take out the shelves and boxes, clean the shelves and boxes, and clean the refrigerator inner walls;
3. Check if there are any items with strong odors placed in the refrigerator. Items with strong odors will cause the refrigerator to have a slight odor. If you need to place items with strong odors, please wrap the items with plastic wrap before placing them in the refrigerator;
4. If the problem still cannot be solved, please apply for after-sales inspection.

Functions

1. Q: What APP can the Mijia Refrigerator Cross Door 510L be connected to?

2. Q: How to connect the Mijia Refrigerator Cross Door 510L to the Xiaomi Home App?

1. Scan the QR code on the instruction manual to download and install the Xiaomi Home App. If the Xiaomi Home App is already installed, you will be directed to the connection settings interface. Or search for "Xiaomi Home" in the Google Play Store or App store to download and install;
2. Open the Xiaomi Home App, tap "+" in the upper right corner, and follow the instructions to add your device.

3. Q: Do I need to reconnect the Xiaomi Home App after power cycling the Mijia Refrigerator Cross Door 510L?

4. Q: Does the Mijia Refrigerator Cross Door 510L support being remotely controlled?

5. Q: What functions can be used after the Mijia Refrigerator Cross Door 510L is connected to the Xiaomi Home App?

1. Realize being remotely controlled (such as controlling the temperature of each compartment, etc.);
2. You will receive a notification in the APP when the refrigerator encounters a fault;
3. 2-minute door open alarm (This function is only applicable to the refrigerator);
4. Smart scenes;
5. Amazon Alexa/Google Assistant voice control;
6. Firmware OTA iterative upgrade.

6. Q: How to adjust the temperature of the refrigerator in the Mijia Refrigerator Cross Door 510L?

7. Q: How to adjust the temperature of the Mijia Refrigerator Cross Door 510L's i Fresh?

8. Q: How to adjust the freezer temperature of the Mijia Refrigerator Cross Door 510L?

9. Q: How to set the temperature of the Mijia Refrigerator Cross Door 510L using the Xiaomi Home App?

1. After connecting to the Xiaomi Home App, adjust the fridge/freezer temperature through the Xiaomi Home App;
2. In the settings interface of the Xiaomi Home App, you can adjust the Refrigerator mode and temperature.

10. Q: How to update the Mijia Refrigerator Cross Door 510L firmware?

1. Tap the three-dot icon in the upper right corner of the refrigerator home interface, slide down and select [Firmware update] to check the firmware version;
2. When a new version is available, you can see the update prompt when you tap the three-dot icon in the upper right corner of the refrigerator plug-in. The firmware will be continuously upgraded and optimized. For a better usage experience, it is recommended to upgrade to the latest version.

11. Q: How to change the name of the Mijia Refrigerator Cross Door 510L?

1. Open the Xiaomi Home App and find the device you want to change;
2. Enter the Settings interface, and tap [More device info] >> [Custom name] to change name;
3. Confirm that the changed name is saved successfully.

12. Q: How to use the Child lock function on the Mijia Refrigerator Cross Door 510L?

13. Q: Can I set the temperature on the Mijia Refrigerator Cross Door 510L using the Xiaomi Home App with Child lock enabled?

14. Q: Does the Child lock remain active after powering back on the Mijia Refrigerator Cross Door 510L?

15. Q: How to deal with the Mijia Refrigerator Cross Door 510L when not at home for a long time?

16. Q: How to turn off the refrigerator of the Mijia Refrigerator Cross Door 510L?

17. Q: How to turn off the i Fresh of the Mijia Refrigerator Cross Door 510L?

18. Q: How to turn off the freezer of the Mijia Refrigerator Cross Door 510L?

19. Q: How to restore the Mijia Refrigerator Cross Door 510L to factory settings?

20. Q: How to clean the Mijia Refrigerator Cross Door 510L?

1. Prepare a clean soft cloth or sponge, a mild detergent (such as a mixture of dish washing liquid and water in a ratio of 1:10), baking soda water (50 grams of baking soda plus 1 liter of water), white vinegar (can be used for deodorization), a toothbrush (for cleaning gaps), a towel, etc.;
2. Take out all the food from the refrigerator and place it in a clean place. If there is perishable food, temporarily put it in a portable cooler to reduce the time it remains outside refrigeration;
3. Unplug the refrigerator to stop it from running so that you can clean it and avoid the risk of electric shock;
4. Clean the interior.

5. Clean the outside.

6. Restore power and organize.

21. Q: How to use the Super Cool mode of the Mijia Refrigerator Cross Door 510L?

1. In unlocked state, touch the Mode button to switch to other modes;
2. The default duration of Super Cool mode is 8 hours, and it will automatically turn off after 8 hours;
3. In unlocked state, touch the Fridge button to adjust the set temperature of the refrigerator compartment, and the refrigerator will switch to custom mode.

22. Q: How to use the Super Freeze mode of the Mijia Refrigerator Cross Door 510L?

1. While unlocked, you touch the Mode button to switch to another mode;
2. The default duration for Super Freeze mode is 50 hours, after which it will automatically turn off;
3. While unlocked, if you touch the Freezer button to adjust the temperature, the refrigerator will switch to custom mode.

1. When the refrigerator switches from Super Freeze mode to Super Cool mode, custom mode, or exits Super Freeze mode automatically, the freezer temperature will return to the setting before Super Freeze mode was activated;
2. If you need to place a large amount of fresh food into the freezer at once, it is recommended to enable the Super Freeze mode 24 hours in advance;
3. You can also tap the refrigerator plug-in in the Xiaomi Home App, and then select [Super Freeze].

23. Q: What are the recommended temperature settings of the Mijia Refrigerator Cross Door 510L in summer and winter?

24. Q: Where is the Mijia Refrigerator Cross Door 510L’s drain hole located?

25. Q: How does the Mijia Refrigerator Cross Door 510L defrost?

26. Q: Can the Mijia Refrigerator Cross Door 510L automatically defrost?

27. Q: Can medicines be stored in the Mijia Refrigerator Cross Door 510L?

28. Q: How much food should be stored in the Mijia Refrigerator Cross Door 510L for optimal energy efficiency?

29. Q: What precautions should be taken when using the Mijia Refrigerator Cross Door 510L?

1. The Mijia Refrigerator Cross Door 510L’s cooling system contains flammable refrigerant. Handle it with care during installation, transport, and maintenance to avoid refrigerant leaks, and keep it away from open flames;
2. If you discover damage or leaks in the refrigerant piping, do not touch the refrigerator. Also, keep all flames or heat sources away from it. Immediately open windows for ventilation. Do not unplug the refrigerator, as unplugging can create a spark and cause an accident.

1. The power supply used must match the voltage indicated on the refrigerator and should be connected to a dedicated grounded outlet;
2. The grounding wire must not be connected to telephone lines, water pipes, gas pipes, or lightning rods;
3. Do not cut or remove the grounding prong of the power cord, as this can cause the refrigerator’s outer shell to become electrically charged, leading to an electric shock;
4. Do not modify the power cable. Avoid squeezing, bending, tying, or damaging it;
5. Keep the power cable away from heat sources;
6. When unplugging the refrigerator, do not pull the cord to avoid breakage. If the power cable is damaged, it must be replaced by professional service personnel from the after-sales service or a qualified technician to eliminate safety risks;
7. Do not touch the power cable or plug with wet hands to avoid an electric shock;
8. Always unplug the refrigerator before cleaning it or when it will not be used for an extended period.

1. Do not allow children to climb on the refrigerator door or hide inside the refrigerator to avoid injury;
2. Do not place heavy objects or containers with liquids on top of the refrigerator, as they could fall and cause injury or electric shock;
3. Do not use flammable substances such as spray paint or gas near the refrigerator;
4. Do not store flammable, explosive, or corrosive materials such as butane, ether, benzene, sulfuric acid, gasoline, or alcohol inside the refrigerator. Avoid storing medications that require strict temperature control;
5. Do not place bottled or canned beverages in the freezer, as freezing can cause them to burst and damage the appliance;
6. Do not touch food or containers (especially metal ones) or the inner walls of the refrigerator with wet hands to avoid frostbite. If your hand sticks to frozen surfaces, unplug the refrigerator and pour warm water over the area until it detaches. Do not pull forcibly;
7. Do not allow the refrigerator’s lamp to come into contact with most organic solvents (e.g., alcohol, benzene, gasoline, chloroform). To clean the lamp surface, please use diluted detergent. If the lamp malfunctions, do not attempt to remove or replace it yourself. You should contact customer service.

1. Keep all packaging materials out of reach of children to prevent suffocation;
2. If disposing of the appliance, unplug it, cut the power cord close to the appliance, and remove the refrigerator door to prevent children from being trapped or electrocuted;
3. If the appliance has a magnetic door seal and the old appliance has a spring lock or latch, make sure the lock is damaged before disposal to avoid creating a fatal trap for children.

1. Do not use electrical appliances inside the food storage compartments unless they are the type recommended by the manufacturer;
2. The refrigerator lamp must be replaced only by the manufacturer;
3. Keep ventilation openings in the appliance housing or built-in structure unobstructed;
4. Do not use mechanical devices or other means not recommended by the manufacturer to speed up the defrosting process;
5. Do not damage the refrigerant circuit;
6. Do not store flammable aerosol sprays or other explosive materials inside the refrigerator;
7. When positioning the appliance, ensure that the power cable is not pinched or damaged;
8. Do not place multiple portable power sockets or power supplies behind the appliance.

30. Q: Can items such as a microwave oven be placed on top of the Mijia Refrigerator Cross Door 510L?

31. Q: Can the door open alarm of the Mijia Refrigerator Cross Door 510L be turned off?

32. Q: How long after the Mijia Refrigerator Cross Door 510L is powered on can items be placed inside?

33. Q: How to set up Automation for the Mijia Refrigerator Cross Door 510L?

1. Connect to the Xiaomi Home App

2. Enter the Automation

3. Create a new scene

4. Save and activate

34. Q: How to check the Mijia Refrigerator Cross Door 510L’s temperature and working status?

1. Lightly tap the refrigerator’s display screen to view the temperature settings for each compartment;
2. Open the Xiaomi Home App, where you can see the temperature settings for each compartment of the refrigerator.

35. Q: How to move the Mijia Refrigerator Cross Door 510L over a short distance?

36. Q: How to share the Mijia Refrigerator Cross Door 510L with others?

1. Open the Xiaomi Home App >> tap the device card >> tap the three dots in the upper right corner >> choose [Share device];
2. Choose a previously shared Xiaomi Account or manually enter the Xiaomi Account ID you want to share with;
3. The invited person will receive a notification in their Xiaomi Home App. Once they accept the invitation, the device will be shared.

37. Q: How to activate and use the Auto mode of the Mijia Refrigerator Cross Door 510L?

1. Wake up the Mijia Refrigerator Cross Door 510L screen and tap the Auto mode icon;
2. Control through the Xiaomi Home App:

1. When the Auto mode is enabled, the refrigerator will automatically exit other manually set modes (e.g., Super Cool, Super Freeze and so on);
2. The App provides more detailed controls, such as setting the i Fresh temperature (-1 °C to 5 °C).

38. Q: How does the Mijia Refrigerator Cross Door 510L’s Auto mode work?

1. In Auto mode, the Mijia Refrigerator Cross Door 510L automatically detects the status of each compartment and operates in the most energy-efficient way;
2. If any other mode is activated while Auto mode is on, the refrigerator will automatically exit Auto mode;
3. To activate Auto mode, wake up the refrigerator’s screen and tap the Auto mode icon.

39. Q: How to reset the Mijia Refrigerator Cross Door 510L’s Wi-Fi?

1. Connect the refrigerator to the power supply;
2. When the display of the refrigerator is unlocked, press and hold the Fridge button on the control panel for 7 seconds;
3. After the refrigerator makes a beep sound, the Wi-Fi indicator will blink slowly. At this point, you can configure the network or reset the Wi-Fi.

40. Q: What are the differences between the i Fresh and the Fresh box in the Mijia Refrigerator Cross Door 510L’s refrigerator?

1. The i Fresh is designed with multiple temperature zones to accommodate different storage needs. It allows for flexible use, covering a wide range of temperatures suitable for various types of food, from slightly chilled to near-freezing conditions;
2. The Fresh box mainly focuses on maintaining appropriate humidity and providing specific environmental conditions to meet the preservation needs of fruits and vegetables. It adopts a closed design, with an internal humidity control system.

1. The i Fresh box is suitable for storing a variety of temperature-sensitive foods. In addition to fruits and vegetables, it can also store meat, seafood, and dairy products. For example, meat can be stored in a lower-temperature section of the convertible zone for short-term storage, avoiding freezing that makes cutting difficult while maintaining freshness. Dairy products that require specific storage temperatures can also be placed in appropriate temperature sections;
2. The Fresh box is specially designed for storing fruits and vegetables. It provides a storage environment close to their natural growing conditions, helping to preserve freshness, taste, and nutritional value, and effectively extending their storage life.

1. The i Fresh box focuses on precise temperature control. It allows temperature adjustments through electronic temperature regulation technology to meet the storage needs of different types of food. However, it does not have targeted humidity control, and the humidity level tends to be relatively unstable;
2. The Fresh box usually maintains a temperature between 2 °C and 5 °C for storing fruit and vegetable freshness. It is equipped with dedicated humidity control features, including humidity sensors and adjustment mechanisms, which automatically regulate the internal humidity to maintain an optimal level for preserving fruits and vegetables. The humidity is generally high, which helps effectively reduce moisture loss.

41. Q: Does it need to reset the settings after the Mijia Refrigerator Cross Door 510L is powered off and then turned back on?

42. Q: How to use the ice cube tray of the Mijia Refrigerator Cross Door 510L?

1. Close the tray lid, hold the ice cube tray vertically with the water inlet facing upwards, and fill the tray with water to the maximum water level mark;

2. Horizontally place the ice cube tray, and the water will automatically fill the ice compartments. Then, place the ice cube tray into the freezer;

3. After freezing is complete, take out the ice cube tray and remove the lid;

4. Flip over the ice cube tray and twist it to deform, so that ice cubes automatically fall off into an ice storage container prepared by yourself.

Installation

1. Q: What are the requirements for the Mijia Refrigerator Cross Door 510L placement?

2. Q: How to adjust the balance of the Mijia Refrigerator Cross Door 510L?

3. Q: Can the Mijia Refrigerator Cross Door 510L door opening direction be changed?

4. Q: Does the Mijia Refrigerator Cross Door 510L support built-in installation?

5. Q: How to tell if the Mijia Refrigerator Cross Door 510L is balanced?

6. Q: How to remove the Mijia Refrigerator Cross Door 510L’s door seals?

7. Q: Does the Mijia Refrigerator Cross Door 510L require installation?

8. Q: Can the Mijia Refrigerator Cross Door 510L be carried flat?

9. Q: Can the protective film on the Mijia Refrigerator Cross Door 510L be removed?

10. Q: How much space should be left around the sides and back of the Mijia Refrigerator Cross Door 510L?

11. Q: What should be noted during the Mijia Refrigerator Cross Door 510L transportation?

12. Q: Can the Mijia Refrigerator Cross Door 510L be placed near a heat source, such as a gas stove?

13. Q: How long does it take for the Mijia Refrigerator Cross Door 510L to be powered on after being moved?

14. Q: How to disassemble the Mijia Refrigerator Cross Door 510L compartment shelves?

1. Open the fridge door to the maximum angle, and press down the front end of a shelf (lift the lowest shelf upwards) to release the clip at the rear end of the shelf from the slot;

2. Slowly rotate the shelf downward while pulling it forward (rotate the lowest shelf upward) until the shelf is vertical. Hold it securely with both hands;

3. Rotate the shelf 90°at the gap between the refrigerator body and the door and then take it out;

1. For detailed operating instructions, please refer to the reminder sticker on the refrigerator inner walls or the relevant contents in the User Manual;
2. The lowest shelf in the fridge compartment cannot be removed. Do not forcibly remove it to avoid damage to the appliance.

15. Q: How to disassemble the Mijia Refrigerator Cross Door 510L boxes?

16. Q: Is it normal for the Mijia Refrigerator Cross Door 510L to tilt backward after installation?

17. Q: How to remove the door bins of the Mijia Refrigerator Cross Door 510L?

Troubleshooting

1. Q: What to do if the Mijia Refrigerator Cross Door 510L fails to connect to the Xiaomi Home/Mi Home APP?

1. Confirm the network frequency band. You need to use the 2.4 GHz frequency band Wi-Fi. The Mijia Refrigerator Cross Door 510L does not support the 5 GHz network;
2. Reset the refrigerator Wi-Fi. In the unlocked state, press and hold the Fridge button for 7 seconds. The Wi-Fi icon flashes to indicate a successful reset;
3. Check the Wi-Fi information and confirm that the entered Wi-Fi name and password are correct. It is recommended to change them to English or a combination of numbers;
4. Try to change the device. Try to log in to the Xiaomi account with another Android phone to bind the refrigerator. After success, switch to the original phone to log in;
5. Use a mobile phone hotspot. If the Wi-Fi signal at home is poor, you can temporarily connect to the mobile phone hotspot to complete the connection;
6. Update the Xiaomi Home/Mi Home APP to the latest version, or reinstall the App and try again.

2. Q: What to do if the Mijia Refrigerator Cross Door 510L firmware upgrade fails?

1. Wait 1-2 minutes after turning off the power of the refrigerator and then turn it on again to ensure a stable power supply;
2. Press and hold the Fridge button for 7 seconds in the unlocked state. The flashing Wi-Fi icon indicates a successful reset;
3. After deleting the refrigerator plug-in in the Xiaomi Home App, rebind the device;
4. Upgrade the refrigerator firmware to the latest version. Keep the network connection stable during the upgrade process.

3. Q: What to do if the Mijia Refrigerator Cross Door 510L does not refrigerate?

1. Check whether there has been a power outage in your home recently, causing the items inside the refrigerator to melt. Please wait for the refrigerator to cool down again;
2. After opening the refrigerator door, check whether the light is on. If the light is not on, please check whether there is power in the home’s power supply. Unplug the refrigerator’s power supply and use other electrical appliances to test whether they can be used. If they cannot be used, please check the power supply at home.

4. Q: What to do if the refrigerator of the Mijia Refrigerator Cross Door 510L does not refrigerate or the refrigeration effect is not good?

1. Check whether the refrigerator temperature is set too high. The temperature setting range of the refrigerator is 2-8 ℃. If the temperature is adjusted too high, you will not feel cool enough. If you feel that the temperature is too high, please lower the temperature to 2 ℃ or turn on the Super Cool mode and observe;
2. Check whether the food in the refrigerator has been left there for too long. The refrigerator can only play a short-term preservation role. Please do not place food in the refrigerator for a long time;
3. Check whether the refrigerator door is frequently opened and closed or the door is opened for too long, causing a lot of hot air to enter the refrigerator, resulting in poor refrigeration effect of the refrigerator. Please close the refrigerator door and set the temperature to the Super Cool mode, and observe after 8 hours;
4. Check if the temperature of the food in the refrigerator is too high, such as hot rice, hot dishes, hot soup, etc. The temperature inside the refrigerator will rise after putting in food with high heat. It takes a certain amount of time to cool down. At this time, you will feel the temperature is high. Please cool down the food before putting it in the refrigerator;
5. Check if a large number of items are placed in the refrigerator in a short period. Placing a large number of items in a short period will cause the temperature inside the refrigerator to rise. Please lower the temperature or switch to Super Cool mode, and observe after 8 hours;
6. Check if the freezer temperature is set too high. Because the refrigerator has a single-cycle refrigeration system, the refrigerator will cool down more slowly when the freezer is set high. Please set the freezer to -20 °C or below;
7. During the operation of the refrigerator, the air is circulating and the compressor is not in a state of continuous operation, so it is normal for the actual temperature to have a slight temperature difference from the set temperature;
8. Check if there is too much food in the refrigerator. Putting too much food will cause the air circulation inside the refrigerator to be blocked, affecting the refrigeration effect. Please do not pile up when placing food, and leave space between food;
9. Check if the food is blocking the air outlet. The air outlet is on the back wall of the refrigerator. If the food is blocking the air outlet, the cold air cannot be blown into the box, affecting the cooling effect. Please do not place the food close to the back wall of the refrigerator, especially the corners on both sides of the back wall of the refrigerator;
10. Check if there is enough distance around the refrigerator. The refrigerator is designed to dissipate heat on both sides, and a certain amount of space needs to be left on both sides. If the space on both sides is small or blocked by other items, the refrigerator will not dissipate heat well, and the cooling effect will be poor. Please leave at least 5cm distance on both sides of the refrigerator;
11. Check if there are gaps, loose seals or deformations around the door seal. Please clean the door seal.

5. Q: What to do if the i Fresh of the Mijia Refrigerator Cross Door 510L does not cool or the cooling effect is poor?

1. The i Fresh temperature is adjusted to -1 ℃ at the lowest, and it cannot be used as a freezer. If you need to place frozen items, please place them in the freezer;
2. During the operation of the refrigerator, because the air is circulating and the compressor is not in a state of continuous operation, it is normal for the actual temperature to have a slight temperature difference from the set temperature;
3. Check whether the i Fresh temperature is set too high. The temperature setting range of the i Fresh of the refrigerator is -1-5 ℃. If the temperature is adjusted too high, you will not feel cool enough. If you feel the temperature is too high, please lower the temperature;
4. Check whether the refrigerator door is frequently opened and closed or the door is opened for too long, causing a lot of hot air to enter the refrigerator, resulting in a poor cooling effect of the refrigerator. Please close the refrigerator door and set the temperature to the Super Cool mode, and observe for a while;
5. Check if the temperature of the food in the i Fresh is too high, such as hot rice, hot dishes, hot soup, etc. The temperature inside the refrigerator will rise after putting in food with high heat. It takes a certain amount of time to cool down;
6. Check if the freezer temperature is set too high. Because the refrigerator has a single-cycle refrigeration system, the refrigerator will cool down more slowly when the freezer is set high. Please set the freezer to -20 °C or below;
7. Check whether some fresh food or other items have been placed in the i Fresh for a long time. Fresh food or other items cannot be kept fresh for a long time in the i Fresh;
8. Check if there is too much food in the i Fresh. Putting too much food will cause the air circulation inside the refrigerator to be blocked, affecting the refrigeration effect. Please do not pile up when placing food, and leave space between food;
9. Check if there is enough distance around the refrigerator. The refrigerator is designed to dissipate heat on both sides, and a certain amount of space needs to be left on both sides. If the space on both sides is small or blocked by other items, the refrigerator will not dissipate heat well, and the cooling effect will be poor. Please leave at least 5cm distance on both sides of the refrigerator;
10. Check if there are gaps, loose seals or deformations around the door seal. Please clean the door seal.

6. Q: What to do if the Mijia Refrigerator Cross Door 510L freezer does not freeze or the freezing effect is poor?

1. Check the internal items. Most items that need quick freezing or dairy products need to be stored below -18 ℃. If there is too much such food and the temperature is adjusted to a high level, the food will melt. Please adjust the temperature to below -20 ℃;
2. Check if there is too much food in the freezer. Putting too much food will cause the air circulation inside the refrigerator to be blocked, affecting the refrigeration effect and causing the food to melt. Please do not pile up when placing food, and leave space between food;
3. Check if a large number of items are placed in the refrigerator in a short period of time. Placing a large number of items in a short period of time will cause the temperature inside the refrigerator to rise. Please lower the temperature and observe for a while;
4. During the operation of the refrigerator, the air is circulating and the compressor is not in a state of continuous operation. So it is normal for the actual temperature to have a slight temperature difference from the set temperature;
5. Check whether the refrigerator door is frequently opened and closed or the door is opened for too long, causing a lot of hot air to enter the refrigerator, resulting in a poor cooling effect of the refrigerator. Please close the refrigerator door and set the temperature to the Super Cool mode, and observe for a while;
6. Check if there is enough distance around the refrigerator. The refrigerator is designed to dissipate heat on both sides, and a certain amount of space needs to be left on both sides. If the space on both sides is small or blocked by other items, the refrigerator will not dissipate heat well, and the cooling effect will be poor. Please leave at least 5 cm distance on both sides of the refrigerator;
7. Check if there are gaps, loose seals or deformations around the door seal. Please clean the door seal.

7. Q: What to do if the refrigerator of the Mijia Refrigerator Cross Door 510L is leaking?

1. Water droplets are caused by the condensation of hot air, so just wipe them with a clean rag;
2. Check if the door is not closed tightly, frequently opened and closed, or opened for a long time. Such situations will cause a large amount of hot air to enter the refrigerator to form condensed water. Please close the refrigerator door tightly and observe;
3. Please check if there is any liquid spillage causing water leakage. Please wipe the water clean and observe;
4. Please check whether there is a lot of food with plastic bags blocking the air outlet. The air outlet is on the back of the refrigerator. Please leave the plastic bag (non-sealed food) open;
5. Please check if the door seal is deformed, which can be solved by cleaning the door seal.

8. Q: What to do if the i Fresh of the Mijia Refrigerator Cross Door 510L is leaking?

1. Water droplets are caused by the condensation of hot air, so just wipe them with a clean rag;
2. Check if the door is not closed tightly, frequently opened and closed, or opened for a long time. Such situations will cause a large amount of hot air to enter the refrigerator to form condensed water. Please close the refrigerator door tightly and observe;
3. Please check if there is any liquid spillage causing water leakage. Please wipe the water clean and observe;
4. Please check if the door seal is deformed, which can be solved by cleaning the door seal.

9. Q: What to do if the freezer of the Mijia Refrigerator Cross Door 510L is leaking?

1. Check if the door is not closed tightly, frequently opened and closed, or opened for a long time. Such situations will cause a large amount of hot air to enter the refrigerator to form condensed water. Please close the refrigerator door tightly and observe;
2. Please check if the door seal is deformed, which can be solved by cleaning the door seal.

10. Q: What to do if the Mijia Refrigerator Cross Door 510L leaks electricity?

1. Check the ground wire of the socket. Make sure the socket used by the refrigerator has a ground wire. If there is no ground wire, contact a professional electrician for rectification;
2. Avoid humid environments. Do not place the refrigerator in a humid environment to prevent the risk of leakage.

11. Q: What to do if the Mijia Refrigerator Cross Door 510L trips when it is powered up?

12. Q: What to do if the Mijia Refrigerator Cross Door 510L displays an inaccurate temperature?

1. The refrigerator door is opened frequently, resulting in the temperature in the refrigerator not being able to drop normally. Please close the door and observe for a while;
2. A large number of items are placed in a short period of time, resulting in the temperature not being able to be reached in a short period of time. Please wait for the temperature to drop;
3. Overheated items are placed, resulting in the temperature not being able to be reached in a short period of time. Please wait for the temperature to drop;
4. The items are placed to block the air outlet, resulting in the temperature in some areas not reaching the set temperature. Please move the items and do not stick to the back wall;
5. The door seal is deformed, and hot air enters. Please clean the door seal.

13. Q: Why can't the Mijia Refrigerator Cross Door 510L display the actual temperature?

14. Q: What to do if the temperature displayed on the Mijia Refrigerator Cross Door 510L flickers?

15. Q: What to do if the refrigerator of the Mijia Refrigerator Cross Door 510L is too cold?

1. Raise the temperature of the refrigerator to confirm whether the temperature has returned to normal;
2. The back wall of the refrigerator is designed with an air duct, and the temperature is relatively low. Please do not place items close to the back wall;
3. The i Fresh in the refrigerator can adjust temperature from -1 ℃ to 5 ℃. If the temperature is adjusted to below zero, the temperature will be too low. If there are no items that need to be kept fresh at low temperatures, please adjust the temperature of the i Fresh to above zero to confirm whether the temperature has returned to normal.

16. Q: What to do if the i Fresh of the Mijia Refrigerator Cross Door 510L is too cold?

17. Q: What to do if the freezer of the Mijia Refrigerator Cross Door 510L is too cold?

18. Q: What to do if the refrigerator of the Mijia Refrigerator Cross Door 510L freezes?

1. Raise the refrigerator temperature to confirm whether the temperature returns to normal;
2. The i Fresh in the refrigerator can adjust temperature from -1 ℃ to 5 ℃. If the temperature is adjusted to below zero, some items will freeze. If there are no items that need to be kept fresh at low temperatures, please adjust the i Fresh to above zero to confirm whether the temperature returns to normal.

19. Q: What to do if the refrigerator inner walls frost of the Mijia Refrigerator Cross Door 510L?

1. Raise the refrigerator temperature to confirm whether the temperature returns to normal;
2. Wrap the items with more moisture in the refrigerator with plastic wrap;
3. The temperature of the back wall of the refrigerator is low, so do not place items close to the back wall;
4. The i Fresh in the refrigerator can adjust temperature from -1 ℃ to 5 ℃. If the temperature is adjusted to below zero, it will cause frost. If there are no items that need to be kept fresh at low temperatures, please adjust the temperature of the i Fresh to above zero to confirm whether the temperature has returned to normal.

20. Q: What to do if the i Fresh of the Mijia Refrigerator Cross Door 510L freezes?

21. Q: What to do if the freezer of the Mijia Refrigerator Cross Door 510L freezes?

1. If the food you put in has a lot of moisture, it can freeze, which is normal;
2. Avoid opening the door frequently. The number and time of opening the freezer door should be minimized to prevent a large amount of hot air from entering and causing ice;
3. Check whether the door is closed tightly. If the door is not closed tightly, a large amount of hot air will enter and cause ice;
4. Place food properly. Do not put food with high water content directly into the freezer, such as fresh vegetables and fruits. Drain the water or seal it with plastic wrap before putting it in. At the same time, pay attention to keeping a certain distance between foods to facilitate cold air circulation, avoiding local ice formation due to poor air circulation;
5. Check whether the door seal is well sealed. If the door seal is not tight, a large amount of hot air will enter and cause ice.

22. Q: How to deal with the heat on both sides of the Mijia Refrigerator Cross Door 510L?

23. Q: How to deal with the heating of the Mijia Refrigerator Cross Door 510L door frame?

24. Q: How to deal with condensation on the side of the Mijia Refrigerator Cross Door 510L?

25. Q: How to deal with condensation on the Mijia Refrigerator Cross Door 510L door?

26. Q: What to do if the Mijia Refrigerator Cross Door 510L’s compressor does not stop working?

1. Check whether there is too much or overheated food in the Mijia Refrigerator Cross Door 510L, which will cause the refrigerator temperature to drop slowly and cause a long running time. Wait until the temperature is reached before stopping;
2. Check whether the temperature is set too low. If the temperature is set too low, the refrigerator will run for a long time. Please adjust the temperature higher and observe again;
3. Check whether the door is completely closed. Please close the door;
4. Check whether the door seal is well sealed. If the door seal is not tight, a large amount of hot air will enter, resulting in failure to reach the set temperature and non-stopping.

27. Q: Why does the Mijia Refrigerator Cross Door 510L make different noises?

1. Hissing sound: The sound of refrigerant flowing in the pipes;
2. Buzzing sound: The sound of the compressor working normally;
3. Clicking sound: The sound of the thermal barrier and contraction caused by alternating hot and cold temperatures.

28. Q: How to deal with condensation on the Mijia Refrigerator Cross Door 510L shelves?

1. Check if the foods are wet. Please wrap the food with plastic wrap before putting it in the refrigerator;
2. Check if the door is completely closed. If the door is not closed properly, a large amount of hot air will enter and cause condensation;
3. Check if the door seal is well sealed. If the door seal is not tight, a large amount of hot air will enter and cause condensation;

4. Please wipe off the condensation with a clean rag.

29. Q: How to deal with the loud noise of the Mijia Refrigerator Cross Door 510L?

1. Setting the temperature too low will cause the compressor to be overloaded and produce noise;
2. Check whether there are items that will resonate (such as glass bottles, etc.) on the shelves or door bins. Take out such items and observe again;
3. Check whether the refrigerator is placed on the wooden floor, which will cause excessive resonance. Please move the refrigerator to a solid ground;
4. The refrigerator will make some special sounds when it is running, which is normal;

5. Check whether the refrigerator is placed in a balanced manner. The tilt of the refrigerator will cause loud noises.

30. Q: How to deal with the noise when opening/closing the Mijia Refrigerator Cross Door 510L?

31. Q: Why are the Mijia Refrigerator Cross Door 510L doors uneven?

1. Check whether the adjustable feet are leveled. The door height can be adjusted by adjusting the feet on both sides;
2. Use the adjustment gasket provided in the accessories to adjust, lift the lower side door body, and use pliers to insert the gasket into the hinge shaft gap. Please be careful when operating.

32. Q: How to deal with the uneven front and back of the Mijia Refrigerator Cross Door 510L door?

1. Use the adjustment gasket provided in the accessories to adjust, lift the lower side door body, and use pliers to insert the gasket into the hinge shaft gap. Please be careful when operating;
2. Check whether there are protrusions on the door seal that cause the door to be uneven. Please clean the door seal.

33. Q: Why can't the Mijia Refrigerator Cross Door 510L door be aligned left and right?

34. Q: How to deal with condensation on the Mijia Refrigerator Cross Door 510L door seal?

1. If the air humidity is too high, this is a normal phenomenon. When the weather turns clear and the humidity decreases, the condensation on the door will disappear;
2. Confirm whether it is caused by an uneven door seal. Please adjust the door seal.

35. Q: What to do if the Mijia Refrigerator Cross Door 510L does not power on?

36. Q: How to deal with scratches on the Mijia Refrigerator Cross Door 510L?

1. If there are scratches on the side of the refrigerator, please check whether it is damaged. There is a protective film on the side of the refrigerator. If it is slightly scratched, just tear off the protective film;
2. If there are scratches on the refrigerator shell, you can gently wipe them with toothpaste and then wipe them dry with a clean cloth. It can play a role in repairing and brightening;
3. Scratches on the refrigerator’s appearance do not affect normal use and do not need to be handled. If you are not satisfied with the scratches, please apply for local after-sales service center inspection.

37. Q: How to deal with the smell in the Mijia Refrigerator Cross Door 510L?

1. When you just unpack it, there will be a slight odor, which is normal. The odor comes from the internal components of the refrigerator. During transportation, the refrigerator cannot dissipate the odor in the packaging box. When unpacking and waiting for power on, it is recommended to open the refrigerator door and place the refrigerator in a ventilated environment. The odor will slowly dissipate;
2. During the use of the refrigerator, there is an odor in the compartment. It is caused by the deterioration of the stored objects or the unsealed food with a strong odor. It is recommended to seal the opened food before putting it into the refrigerator;
3. When food spillage occurs, if it is not cleaned up for a long time, an odor will be generated. Please turn off the power of the refrigerator, dip a soft cloth or sponge in diluted detergent solution, and wipe the refrigerator's inner walls, shelves, boxes and other parts in turn to remove stains and odors. After the odor is gone, turn on the power again;
4. The refrigerator uses a single-cycle refrigeration system. The air ducts of the refrigerator and freezer are connected. Placing food with strong odors will cause odors. Please use plastic wrap to wrap the food before placing food with strong odors.

38. Q: How to deal with the odor of a new Mijia Refrigerator Cross Door 510L?

39. Q: How to deal with the burnt smell of the Mijia Refrigerator Cross Door 510L?

40. Q: What to do if the Mijia Refrigerator Cross Door 510L’s door cannot be closed tightly?

1. Check if there is any foreign object stuck in the door axis;
2. If the door seal is hardened and deformed, adjust the door seal to make it flat;

3. Check if the door gasket is deformed or damaged.

41. Q: How to handle odor transfer in the Mijia Refrigerator Cross Door 510L?

42. Q: How to deal with the odor on the outside of the Mijia Refrigerator Cross Door 510L?

43. Q: How to deal with the Mijia Refrigerator Cross Door 510L alarm?

44. Q: What to do if the Mijia Refrigerator Cross Door 510L display does not show any information?

45. Q: What to do if the Mijia Refrigerator Cross Door 510L cannot set the temperature?

46. Q: How to deal with the uneven sides of the Mijia Refrigerator Cross Door 510L?

47. Q: How to deal with the failure of the Mijia Refrigerator Cross Door 510L buttons?

48. Q: What to do if the Mijia Refrigerator Cross Door 510L display is abnormal?

49. Q: How to deal with the Mijia Refrigerator Cross Door 510L’s light not working?

50. Q: What to do if the Mijia Refrigerator Cross Door 510L cannot reach the set temperature?

1. Check whether there is too much or overheated food, which will cause the refrigerator temperature to drop slowly. Please wait for the temperature to drop;
2. Check whether the outside temperature is too high. The working environment of the refrigerator is 10 ℃~43 ℃. When the ambient temperature exceeds the limit, the cooling effect will decrease;
3. The air is circulating during the operation of the refrigerator, and the compressor is not in a state of continuous operation. Therefore, it is normal for the actual temperature to have a slight temperature difference from the set temperature;
4. Check whether the door is closed tightly. If the door is not closed properly, a large amount of cold air will be lost, resulting in a decrease in the cooling effect;
5. Check whether there is frequent opening and closing of the door. Frequent opening and closing of the door will cause a large amount of cold air to be lost, resulting in a decrease in the cooling effect;
6. Check whether the door seal is tight. Please adjust the door seal to ensure that the door seal is tight.

51. Q: How to deal with cracked inner walls of the Mijia Refrigerator Cross Door 510L?

52. Q: Why does the Mijia Refrigerator Cross Door 510L need to be sent for repair?

53. Q: How to deal with damage to the Mijia Refrigerator Cross Door 510L accessories?

54. Q: How to deal with the temperature difference between the display temperature and the actual temperature on the Mijia Refrigerator Cross Door 510L?

55. Q: What to do if the Mijia Refrigerator Cross Door 510L’s door pops up automatically after closing?

1. When closing the refrigerator door, the internal air pressure will change, causing the other side to slightly pop open before automatically closing. This is a normal phenomenon, so please feel at ease. We recommend gently pushing the door to allow it to close naturally;
2. Check whether the suction force of the door seal is too small.

56. Q: How to deal with water under the Mijia Refrigerator Cross Door 510L boxes?

57. Q: What to do if the Mijia Refrigerator Cross Door 510L is missing accessories?

58. Q: How to deal with the Mijia Refrigerator Cross Door 510L’s feet falling off/unable to adjust/abnormal adjustment?

59. Q: What to do if the Mijia Refrigerator Cross Door 510L’s door cannot be opened?

1. Check if the door seal is frozen. The door seal and the refrigerator body can be stuck together due to freezing. You can use a hair dryer at a low temperature to blow on the door seal to melt the ice. Please note that the hair dryer should be kept at a certain distance from the refrigerator to avoid damaging the refrigerator parts. You can also apply a hot towel to the door seal, wait for the ice to melt, and then gently pull the refrigerator door to see if it can be opened;
2. After the refrigerator door is closed, the pressure inside and outside the refrigerator is unbalanced, which can make it difficult to open the door. At this time, you can wait for a while to allow the pressure inside the refrigerator to balance with the outside before trying to open the door. It takes about 5-10 minutes to wait;
3. You can apply a hot towel or hot water bottle to the seal of the refrigerator door. External heating will expand the air in the seal and increase the internal pressure, which will help open the refrigerator door. But be careful not to overheat to avoid damaging the refrigerator shell.

60. Q: What do the error codes displayed on the Mijia Refrigerator Cross Door 510L mean and how to deal with them?

61. Q: What to do if the Mijia Refrigerator Cross Door 510L's region shows as Singapore when connected to the Xiaomi Home App?

Cleaning and Maintenance

1. Q: How to clean the exterior of the Mijia Refrigerator Cross Door 510L?

2. Q: How to clean the Mijia Refrigerator Cross Door 510L’s accessories and interior?

1. Dampen a soft cloth or sponge with a diluted dishwashing solution, and wipe the interior, shelves, boxes, and other components to remove stains and odors. For stubborn stains, a toothbrush with a little cleaner can be used for careful scrubbing;
2. Use a clean damp towel to wipe away the cleaner, ensuring no residue remains. Then, dry with a clean towel to prevent water from causing rust or bacterial growth inside the refrigerator;
3. Wipe the interior with baking soda water to further eliminate odors and disinfect. After wiping, use a clean damp towel to remove any baking soda residue, and dry with a clean towel;

4. For the refrigerator’s door seals, use a soft cloth dipped in a white vinegar solution to gently wipe them. White vinegar not only removes dirt but also disinfects and deodorizes. After wiping, dry with a clean cloth to maintain the softness and elasticity of the seals, ensuring a good seal.

3. Q: How often does the Mijia Refrigerator Cross Door 510L need to be manually defrosted?

4. Q: How to unclog the Mijia Refrigerator Cross Door 510L's drainage hole?

5. Q: How to clean the Mijia Refrigerator Cross Door 510L door seals?

1. Use hot air to evenly heat the door seal, and please note that blow air evenly at a low wind speed, and do not deform the door seal;
2. Smooth the door seal airbag by hand (Squeeze the door seal along the door frame to install the door seal in place);
3. Wait for the door seal to be fixed after cooling.

6. Q: How to clean the Mijia Refrigerator Cross Door 510L's water tray?

7. Q: How often should the Mijia Refrigerator Cross Door 510L's refrigerant be added?

8. Q: How to clean the Mijia Refrigerator Cross Door 510L's deodorizer block?

9. Q: How to clean the Mijia Refrigerator Cross Door 510L's ice cube tray?

1. Before using the ice cube tray for the first time, rinse the ice compartments and tray lid separately with clean water at a temperature no higher than 80 °C;

2. When the ice cube tray is not in use, rinse it thoroughly and wipe the exterior with a dry cloth. Store the tray in a dry, well-ventilated place, and keep it protected from dust, moisture, and insects.