Why can the POCO F7 Pro only be charged up to 98%?

We apologize for the inconvenience caused. The POCO F7 Pro undergoes strict professional inspection before leaving the factory, ensuring its quality and reliability. So you can use them with confidence.
To maintain optimal battery performance, please refer to the following information:
1. It’s essential to avoid charging the phone in excessively hot environments, as high temperatures can degrade battery life;
2. Besides, please use the original charger and cable to ensure efficient and safe charging;
3. And it is recommended to update your phone to the latest OTA version to improve charging behavior and battery management. We sincerely appreciate your understanding and thank you for your continued use.