Why is the sound very low or not audible to the other person when playing games on the POCO F7 Pro?
We apologize for the inconvenience caused. Mobile phones undergo strict professional inspection before leaving the factory, so you can use them with confidence.
If you meet this issue when playing games, please refer to the following information:
1. Please check if the phone’s protective case you are using is blocking the microphone hole near the rear camera. Try to remove the case and test the microphone again while gaming;
2. And check whether the MIC hole is dirty. You can try to wipe it gently with a dust-free cloth to remove it;
3. When playing games, if the phone is in landscape mode (horizontal orientation), the microphone hole can be covered by your hand, leading to inconsistent sound levels. You can change your holding method. Thank you for your feedback. Your feedback is the driving force for us to continuously improve the product experience.
If you meet this issue when playing games, please refer to the following information:
1. Please check if the phone’s protective case you are using is blocking the microphone hole near the rear camera. Try to remove the case and test the microphone again while gaming;
2. And check whether the MIC hole is dirty. You can try to wipe it gently with a dust-free cloth to remove it;
3. When playing games, if the phone is in landscape mode (horizontal orientation), the microphone hole can be covered by your hand, leading to inconsistent sound levels. You can change your holding method. Thank you for your feedback. Your feedback is the driving force for us to continuously improve the product experience.
Does it help?
Yes
No