Why does the Redmi Note 14 experience a black screen and crash in High-definition, Slow motion, Dual video, and Night mode?
We sincerely apologize for any inconvenience this issue may have caused. The black screen and crash in High-definition, Slow motion, Dual video, and Night mode occur due to system resource constraints during demanding camera operations.
For your reference, the detailed explanation is as follows:
1. These camera modes require significant processing power, and when multiple APPs are running in the background, the system will lack the necessary resources, causing crashes or a black screen;
2. Our technical engineers are continuously optimizing the system to improve stability and ensure smoother operation in these modes;
3. If you encounter this issue, please clear the background processes on your phone and reopen the Camera APP. This can help free up resources and temporarily resolve the problem. Additionally, keep your phone updated to the latest version to benefit from ongoing improvements.
For your reference, the detailed explanation is as follows:
1. These camera modes require significant processing power, and when multiple APPs are running in the background, the system will lack the necessary resources, causing crashes or a black screen;
2. Our technical engineers are continuously optimizing the system to improve stability and ensure smoother operation in these modes;
3. If you encounter this issue, please clear the background processes on your phone and reopen the Camera APP. This can help free up resources and temporarily resolve the problem. Additionally, keep your phone updated to the latest version to benefit from ongoing improvements.
Does it help?
Yes
No