What to do if one of the lenses on the Xiaomi Outdoor Camera CW500 Dual displays abnormal colors?
If one of the lenses on the Xiaomi Outdoor Camera CW500 Dual displays abnormal colors, please refer to the following information:
1. If one lens shows black and white while the other displays color, this is usually due to the difference in angles and light intensity received by the lenses. This is a normal occurrence and does not indicate a malfunction;
2. If one lens appears red, it could indicate that the IR-CUT filter has not been switched. The IR-CUT filter is responsible for blocking infrared light during the day. In this case, you can request a replacement or return;
3. If the problem persists, please contact the after-sales service for further assistance.
1. If one lens shows black and white while the other displays color, this is usually due to the difference in angles and light intensity received by the lenses. This is a normal occurrence and does not indicate a malfunction;
2. If one lens appears red, it could indicate that the IR-CUT filter has not been switched. The IR-CUT filter is responsible for blocking infrared light during the day. In this case, you can request a replacement or return;
3. If the problem persists, please contact the after-sales service for further assistance.
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