If the Xiaomi Outdoor Camera CW500 Dual cannot recognize the SD card, please refer to the following methods:
1. Power off the camera and turn it back on to check if the problem is solved;
2. Check if the camera's firmware and the Mi Home/Xiaomi Home APP need updates, as updates can resolve compatibility or detection issues;
3. Try to clear the data of the Mi Home/Xiaomi Home APP;
4. If the above methods don’t work, consider replacing the SD card with a new one.
Note:
SD cards have a service life. If a card is used for a long time, it will cause the card to be erased and rewritten multiple times and cannot be used again. Please be sure to change the SD card for use.