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Xiaomi Electric Shaver S200 FAQ

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Xiaomi Electric Shaver S200 FAQ

Product introduction
1. Q: How to use the Xiaomi Electric Shaver S200?
A: To use the Xiaomi Electric Shaver S200, please refer to the following information:
1. Before shaving, please clean your face thoroughly. During the first few shaves, it is normal that the skin is slightly irritated. It is recommended to use the shaver regularly for three weeks (at least three times a week), to allow the skin to quickly adapt;
2. The shaver will automatically start as soon as the shaving head touches the skin and end in one second after being removed from the skin. Please apply gentle pressure and move slowly in circular motions on your face to shave. You can get a clean result without having to shave the same area repeatedly.
Note:
For optimal results, please use the shaver on dry skin. For difficult areas, such as the jawline and neck, it is recommended to shave against the direction of hair growth.

2. Q: How to clean the Xiaomi Electric Shaver S200?
A: To clean the Xiaomi Electric Shaver S200, please refer to the following steps:
1. Pull the shaving head upwards to remove it from the shaver;
2. Rinse or use the cleaning brush to clean the shaver body;
3. Turn the shaving head upside-down and rinse it with water. Do not use a towel or paper towel to rub it;
4. Wait until the shaving head and shaver body turn completely dry before installing the shaving head back into the shaver body.

3. Q: How to store the Xiaomi Electric Shaver S200?
A: It is recommended to wash the electric shaver first and let it dry. Then store it in the provided storage pouch to protect the device from damage by other hard objects.

4. Q: How long does it take to charge the Xiaomi Electric Shaver S200 and what is its battery life?
A: The charging time is approximately 60 minutes, and it can be used continuously for about 60 minutes.

5. Q: Can the Xiaomi Electric Shaver S200 be used while charging?
A: No, the Xiaomi Electric Shaver S200 does not support use while charging.

6. Q: What is the rated power of the Xiaomi Electric Shaver S200?
A: The Xiaomi Electric Shaver S200 has a power rating of 3W, featuring dual-track curved foils and stainless steel blades for a more comfortable and efficient shave.

7. Q: Is the Xiaomi Electric Shaver S200 waterproof?
A: The Xiaomi Electric Shaver S200 is IPX7-rated and fully washable. The shaving head is detachable and can be rinsed under water for easy and quick cleaning. However, do not soak it in water for extended periods.

8. Q: Is the Xiaomi Electric Shaver S200 noisy during use?
A: The Xiaomi Electric Shaver S200 features a low-noise, low-vibration design, with operating noise kept below 68 dB. The sound level is within a comfortable range for the human ear and will not disrupt daily activities.

9. Q: What are the basic specifications of the Xiaomi Electric Shaver S200?
A: For your reference, here are some specifications of the Xiaomi Electric Shaver S200:
Product nameXiaomi Electric Shaver S200
ModelS200
Rated voltage3.7V⎓
Rated power3W
Charging voltage5V⎓
Charging current1A
Charging timeApprox. 60 minutes
Charging methodType-C charging
Item dimensions56×63×27mm
IP ratingIPX7

10. Q: What is the sensing activation logic and operating mechanism of the Xiaomi Electric Shaver S200?
A: The motor starts when the metal strip touches the skin. The shaver will work until the blade mesh or metal strip is fully away from the face, and it will stop after a 1-second countdown.
For your reference, the sensing activation logic and operating mechanism of the metal strip are as follows:
1. When the external metal strip of the shaver senses the human body, it wakes up the machine and starts the motor;
2. Once the motor is activated, the shutdown timer begins a one-second delay;
3. After the delay time elapses, the shaver enters sleep mode and turns off.
For your reference, the sensing activation logic and operating mechanism of the blades are as follows:
1. If the shaving foils can not sense the human body within one second after powering on, the shaver will enter sleep mode and turn off;
2. If the shaving foils sense the human body after powering on, it will refresh the delay timer, which counts down from one second, until the foils or metal strip can no longer sense a person.

11. Q: How to charge the Xiaomi Electric Shaver S200?
A: Please use the provided Type-C cable (and the provided power adapter for the EU version only) for charging. It takes approximately 60 minutes to fully charge.

12. Q: Is the shaving head of the Xiaomi Electric Shaver S200 compatible with other shaver models?
A: The shaving head of the Xiaomi Electric Shaver S200 is exclusively compatible with the S200 model and cannot be used with other models.

13. Q: How to check the SN code of the Xiaomi Electric Shaver S200?
A: For your reference, here are three ways to check the SN code:
1. Directly check the SN code on the bottom of the shaver;
2. Scan the QR code at the bottom of the product;
3. Check the SN code on the sticker at the bottom of the product packaging box.

14. Q: How to check the certificate of compliance for the Xiaomi Electric Shaver S200?
A: To view the certificate of compliance for the Xiaomi Electric Shaver S200, please check the sticker on the bottom of the product packaging box.

FAQs
1. Q: What are the package contents of the Xiaomi Electric Shaver S200?
A: The package of the Xiaomi Electric Shaver S200 includes: Xiaomi Electric Shaver S200 × 1, Type-C charging cable × 1, Cleaning brush × 1, Adaptor × 1 (only in EU version), Storage pouch × 1, User manual × 1, and Warranty card × 1.
For your reference, the main components of the Xiaomi Electric Shaver S200 are as follows:


2. Q: Will the Xiaomi Electric Shaver S200 pinch the beard during use?
A: The Xiaomi Electric Shaver S200 will not pinch the beard. The shaver features an 8000 RPM micro motor for fast and stable operation, handling both soft and coarse hairs effectively and minimizing the risk of pinching.

3. Q: Does the shaving head of the Xiaomi Electric Shaver S200 need to be replaced regularly?
A: For optimal shaving performance, it is recommended to replace the shaving head every six months. Replacement heads can be purchased from the official website or authorized dealers.

4. Q: How to detach and attach the blade head of the Xiaomi Electric Shaver S200?
A: To detach and attach the blade head of the Xiaomi Electric Shaver S200, please refer to the following steps:
1. Pull the shaving head upwards to remove it;


2. Reattach the shaving head by pressing it downward onto the shaver body.


5. Q: What type of charger is needed for the Xiaomi Electric Shaver S200?
A: 1. For the global version, the original Type-C charging cable has a specification of 5V/1A. It can also be connected to a computer's USB port for charging;
2. For the EU version, the shaver comes with a power adapter in the package.

6. Q: Why does the Xiaomi Electric Shaver S200 start with strong power but gradually lose power?
A: If the Xiaomi Electric Shaver S200 starts with strong power but gradually loses power, please refer to the following information:
1. Please check if the shaving head has accumulated too much hair. Clean it regularly to ensure optimal performance;
2. Verify if the indicator is flashing. When the battery is low, charge the shaver to ensure it has enough power;
3. After being used for a period of time, the foils and blades will become more smoothly aligned, resulting in a more stable sound when the product starts.

7. Q: Does the Xiaomi Electric Shaver S200 have a charging indicator?
A: Yes, the Xiaomi Electric Shaver S200 features a charging indicator.
For your reference, the meanings of the different statuses of the indicator when charging are as follows:
1. When charging, the indicator breathes while the battery level is between 0% and 99%;
2. When the battery is fully charged at 100%, the indicator stays on;
3. When the charging cable is unplugged, the indicator turns off;
4. During use, the indicator remains on.

8. Q: What are the selling points of the Xiaomi Electric Shaver S200?
A: For your reference, here are some selling points of the Xiaomi Electric Shaver S200:
1. The Xiaomi Electric Shaver S200 is equipped with a smart sensing switch that activates upon touch;
2. It features dual-track curved foils for a closer and more comfortable shave;
3. The shaver maintains constant pressure and speed to ensure stable operation, effectively handling both soft and coarse hair;
4. The detachable magnetic shaving head allows for easier assembly and disassembly;
5. Its compact design makes it easy to carry;
6. With an IPX7 waterproof rating, it supports both wet and dry shaving, and can be cleaned with water;
7. The shaver is available in two colors: grey and silver;
8. It uses Type-C charging, providing a battery life of up to 60 minutes, which eliminates the need for frequent charging.

9. Q: Do the blades of the Xiaomi Electric Shaver S200 come into direct contact with the skin?
A: No, they don’t. The shaver uses dual-track curved foils that can provide a smooth shaving experience. The foils are designed to float and adjust, ensuring comfortable and precise shaving without direct skin contact.

10. Q: What material is the outer shell of the Xiaomi Electric Shaver S200?
A: The material of the outer shell is ABC + PC.

11. Q: Does the Xiaomi Electric Shaver S200 get hot during use?
A: During prolonged use, the shaving head will become slightly warm, but this does not affect its performance or harm the skin. If you feel discomfort due to heat, please stop using the shaver and allow it to cool before continuing.

12. Q: Can the Xiaomi Electric Shaver S200 be used on pets?
A: It is not recommended. Please purchase a professional pet grooming tool instead.

13. Q: What are the precautions for the Xiaomi Electric Shaver S200?
A: For your reference, here are some precautions for the Xiaomi Electric Shaver S200:
1. The shaver is not intended for use by people with physical, sensory, or mental disabilities, or those who lack the experience and knowledge (including children), unless under the supervision or instructions of their safety guardian;
2. For charging, please use a 5V/1A charger (only the EU Version comes with a charger);
3. If the shaver accidentally falls, please check whether the shaving head is damaged before use and whether the sound is normal when operated. If the shaver is damaged, do not use it. Address any faults as necessary and consult the company's repair department if needed;
4. Before charging, please make sure the shaver body, especially its charging port, is dry;
5. When using the power adapter, hold the adapter by the outer shell. Do not pull on the Type-C cable when unplugging it;
6. Improper use will damage the shaving head. Before use, check that the blade head is intact and the product is functioning normally. Stop using it if damaged;
7. The shaver body has passed the IPX7 waterproof test. It can be washed with water or rinsed under the tap, but do not soak it in water for a long period of time;
8. Do not disassemble the body or replace the battery by yourself. This shaver contains a built-in rechargeable battery. Do not expose the shaver to fire, nor charge, use, or store it in a high-temperature environment;
9. Slight heating during use and charging is normal. Please feel free to use it;
10. Do not leave the shaver unattended while charging it for a long period of time. Do not charge it longer than 24 hours;
11. Please charge, use, and store the shaver under temperatures between 5°C and 35°C. Do not store it in direct sunlight or near other heat sources;
12. Please keep this product out of the reach of children and supervise children to ensure that they do not use this product as a toy;
13. After daily use or when traveling, it is recommended to store the shaver in the provided carrying case to protect it.

14. Q: How to maintain the Xiaomi Electric Shaver S200?
A: To maintain the best performance of the shaver, please clean it after each use. After the shaver is turned on, if the indicator blinks 4 times and then goes off, it means there is too much stubble stuck inside the shaver which affects its normal operation. Please clean it immediately.
Note:
When cleaning the shaver, make sure it is in the state of uncharged and turned off.

15. Q: Does the charging cable of the Xiaomi Electric Shaver S200 support data transmission?
A: No, it doesn’t support.

16. Q: What are the meanings of the indicator when using the Xiaomi Electric Shaver S200?
A: For your reference, the meanings of the indicator during use are as follows:
1. When the battery level is between 10% and 100%, the indicator remains on continuously;
2. When the battery level is below 10%, the indicator blinks continuously, indicating low battery and the need for charging;
3. When the battery level is at 0%, the indicator blinks five times and then turns off, indicating that the shaver cannot be turned on and requires charging.

17. Q: How to purchase the replacement shaving heads for the Xiaomi Electric Shaver S200?
A: You can purchase them by contacting the official website’s online customer service, calling the after-sales hotline, or through authorized dealers.

18. Q: How does the sensor switch on the Xiaomi Electric Shaver S200 work?
A: The shaver turns on when the sensor strip touches the skin. It will turn off one second after the blade mesh or sensor strip is no longer in contact with the skin.

19. Q: How many colors are available for the Xiaomi Electric Shaver S200?
A: There are two colors available: Grey and Silver.

Troubleshooting
1. Q: What to do if the Xiaomi Electric Shaver S200 can't be charged?
A: If the Xiaomi Electric Shaver S200 can't be charged, please refer to the following methods:
1. Check if you're using an adapter with a 5V/1A output. You need to use an adapter with a 5V/1A output. If the specifications are correct, try replacing the charging cable or adapter and try charging again;
2. Ensure that the charging environment temperature is between 5°C and 35°C;
3. If the shaver still doesn't charge, please contact the after-sales service for further assistance.

2. Q: What to do if the usage time of the Xiaomi Electric Shaver S200 after fully charging becomes shorter?
A: If the usage time of the shaver becomes shorter, please refer to the following methods:
1. Check if the motor is overloaded due to long periods without cleaning. Clean the shaver thoroughly and try using it again;
2. Check if there are some issues with the shaver's battery. If so, please contact the after-sales service for further assistance.

3. Q: What to do if the Xiaomi Electric Shaver S200 is rough and pulls on hairs during use?
A: If the shaver feels rough and pulls on hairs during use, please refer to the following methods:
1. Check if the battery level is too low, as it will lead to reduced performance. Charge the shaver and try using it again;
2. Check if the shaver is clogged with hairs. Disassemble the shaving head, clean it thoroughly, and try using the shaver again;
3. Check if the shaving head is worn out or damaged. Replace the shaving head and try again;
4. If the problem persists, please contact the after-sales service for further assistance.

4. Q: What to do if the Xiaomi Electric Shaver S200 doesn't turn on during its first use?
A: If the Xiaomi Electric Shaver S200 doesn't turn on during its first use, it can be due to a low battery. Please fully charge the shaver for about 60 minutes. After charging, try turning it on again. If the shaver still can't be turned on, please contact the after-sales service for further assistance.

5. Q: What to do if the Xiaomi Electric Shaver S200 makes strange noises during use?
A: If the Xiaomi Electric Shaver S200 makes strange noises during use, please refer to the following information:
1. It is normal for the shaver to have the sound of the head running during use;
2. If the noise is unusually loud, check if the shaver has been dropped or damaged, which will affect the shaving head, motor, battery, or internal structure. Reinstall the shaving head correctly and see if that resolves the issue;
3. If the problem persists, contact after-sales customer service for assistance.

6. Q: What to do if the Xiaomi Electric Shaver S200 runs out of battery after being used for a short period?
A: If you do not use the shaver for an extended period, please ensure that it is fully charged at least once every six months. If the battery drains quickly after only a short period of non-use, causing the shaver to be unusable, please contact the after-sales service for further assistance.

7. Q: What to do if the Xiaomi Electric Shaver S200 doesn't work after being turned on?
A: If the Xiaomi Electric Shaver S200 doesn't work after turned on, please refer to the following methods:
1. Check if the battery is completely drained. Please fully charge the shaver before trying again;
2. Check if the circuit board is damaged. If damaged, please contact the after-sales service for repair;
3. Check if the sensor switch has malfunctioned. If it has, please contact the after-sales service for repair.

8. Q: What to do if the Xiaomi Electric Shaver S200's indicator flashes four times and the shaver doesn't work?
A: If the indicator flashes four times and the shaver doesn't work, please refer to the following methods:
1. Check if the motor is overloaded due to not being cleaned for a long time. Please thoroughly clean the shaver before trying again;
2. Check if the shaving head is not properly installed or is blocked by a foreign object. Please reinstall or remove any obstruction before trying again.

9. Q: What to do if the skin has an allergic reaction after using the Xiaomi Electric Shaver S200?
A: If the skin has an allergic reaction after using the Xiaomi Electric Shaver S200, please refer to the following information:
1. Your skin needs some time to adjust to the electric shaver. The irritation should subside after a 2-3 week adjustment period;
2. Check if the shaving head is worn out or damaged. Try replacing the shaving head and see if the issue persists.

10. Q: What to do if the shaving head of the Xiaomi Electric Shaver S200 breaks?
A: The shaving head is a consumable item. If you need to purchase a replacement, you can buy it from the official website or authorized dealers.

11. Q: What to do if the indicator keeps flashing or turns off after flashing five times when turning on the Xiaomi Electric Shaver S200?
A: This is due to a low battery. Please charge the shaver for 15 minutes and then try again. If it works, it is out of battery and needs to be charged. If the problem persists, please contact the after-sales service for further assistance.

12. Q: What to do if the Xiaomi Electric Shaver S200 won't charge and the indicator doesn't turn on?
A: If the shaver won’t charge and the indicator doesn't turn on, please refer to the following methods:
1. Check if there is a poor connection. Please reconnect the power and try again;

2. Check if there is internal damage to the shaver. If damaged, please contact the after-sales service for further assistance.

13. Q: What to do if the Xiaomi Electric Shaver S200 keeps turning on when rinsed with water?
A: The Xiaomi Electric Shaver S200 uses a sensor to start, so it is normal for it to turn on when rinsed with water. After rinsing the shaving head and body, please shake off or wipe away any water droplets before reassembling.