Xiaomi Expandable Luggage FAQ

1. Q: Is the Xiaomi Expandable Luggage wear-resistant and dustproof?
A: The Xiaomi Expandable Luggage 20'' and 24'' adopts a fine-bite pattern design, which has delicate and beautiful texture and is wear-resistant and dustproof. However, it is recommended that you use a luggage protective cover to avoid the accidental or man-made damages (especially during the check-in process).
The luggage shell is made of PC material, which will generate a certain amount of static electricity. It is recommended that you wipe the surface of the shell with a wet cloth after receiving it or when it has not been used for a long time to remove the static electricity on the surface of the shell. This can effectively prevent dust, hair and other dirt from sticking to the surface of the shell.

2. Q: Why is the push button of the Xiaomi Expandable Luggage hollowed and sharpened when being used?
A: In order to be more ergonomically designed when used, the push button of the Xiaomi Expandable Luggage is designed to be a button that is slightly concave and fits the fingertips, ensuring comfort in use. It is recommended that you use thumb to press the buttons, and the direction of the thumb should be consistent with the horizontal direction of the side handle, so that there will be no sharp edges.

3. Q: Why is the shell of the Xiaomi Expandable Luggage thin?
A: The shell of the Xiaomi Expandable Luggage is made of PC composite material. The characteristics of PC material are toughness and compressive resilience. Please feel free to use it. If there are any quality problems, please contact the local after-sales center for handling.

4. Q: Why does the zipper of the Xiaomi Expandable Luggage have resistance when used?
A: This Xiaomi Expandable Luggage uses a double-layer double-tooth zipper type, which has better anti-tooth opening properties and is slightly heavier to push and pull than a conventional single-layer zipper. This is a normal product feature. It is recommended that you pull the pull tab upwards and push forward when using the zipper.

5. Q: How to use the expandable space zipper of the Xiaomi Expandable Luggage?
A: This product is equipped with an expandable space with an independent expandable space zipper, which is separated from the compartment zipper. The zipper with three small dots is the expandable space zipper. You can pull the expandable space open in a full circle to release it, and the expandable space can be closed through this zipper when not in use.

6. Q: What is the interior structure of the Xiaomi Expandable Luggage?
A: The interior structure of the Xiaomi Expandable Luggage is listed below:

The interior structure consists of front cover and rear cover. The front cover is designed as a closed U form, with two independent bags. The rear cover has a strap, with an independent bag used to put away small objects in the empty space of the luggage.

7. Q: Why does the TSA lock of the Xiaomi Expandable Luggage have key hole but not have key?
A: The TSA customs lock is set up to facilitate customs inspection to prevent violent opening of the luggage. The master key of the customs officer can open it. After the inspection, it is relocked and restored. The key is only held by customs staff. If there is no TSA customs lock, customs will destroy the suitcase for inspection. The product itself does not come with a key, and it is usually controlled by setting a password. The luggage uses a TSA-certified combination lock. TSA is the abbreviation of the U.S. Transportation Security Administration, which means the U.S. Transportation Security Administration.
Here are more details about the TSA lock:
1. Since January 2003, TSA has stipulated that all luggage entering US airports must be opened for inspection. At the same time, TSA issued a warning that unless a TSA-certified lock is used, the checked luggage must not be locked, otherwise customs has the right to pry open and destroy the checked luggage lock;
2. There are two ways to open a TSA lock. One is the key that comes with the lock itself or the password set by the consumer, and the other is a key specifically for customs. Customs has a copy of the TSA unlocking key;
3. There must be a red diamond mark on both sides of this lock. As long as customs sees that mark, they know to use the key to open the lock (the corresponding key number is indicated on the bottom of the lock) instead of prying and destroying it.
4. TSA strictly trains customs inspectors to be very careful when opening luggage for inspection to ensure safety, and to relock the luggage after inspection;
5. TSA locks can also be used outside the United States.

8. Q: Is the Xiaomi Expandable Luggage waterproof?
A: The Xiaomi Expandable Luggage is not waterproof. Please clean it in time after a slight rain.

9. Q: Does the Xiaomi Expandable Luggage have color deviation?
A: The pictures are all taken from the real object, however, due to the differences in shooting light and computer monitor resolution, there will be slight color differences between the pictures and the real object. The final color is subject to the actual object.

10. Q: How to reset the code of the Xiaomi Expandable Luggage?
A: The initial code of the lock is set to 0-0-0. It is recommended that you set a personal code.
Please refer to the following steps to reset the code:

1. Set the dials (B) to 0-0-0 to unlock the lock;
2. Use the tip of a pen or a tool to press the reset button (A) until you hear a click;
3. Turn the dials (B) to set your personal code (such as 8-8-8;
4. Push the push button (C) along the direction indicated by the arrow until you hear a click, to make the reset button (A) pop out. The lock is unlocked now.
A personal code has been set successfully. If you need to reset the code again, repeat steps 1 to 4.
Note:
If you forget your code, you cannot reset it, open the lock, or open the luggage. Therefore, be sure to remember your code.

11. Q: Why does not the inner zipper of the back shell of the Xiaomi Expandable Luggage have zipper pull?
A: The zipper inside the luggage is used for after-sales maintenance. The design of no zipper pull is to prevent damage to the items inside the luggage. During normal use, please do not open the zipper to place items inside to avoid damage to the objects.