The Xiaomi pad cannot connect to Wi-Fi or frequently disconnects
Please refer to the following steps to troubleshoot:
1. By default, the pad uses DHCP for network access. If the network settings have not been changed, ensure that the router has DHCP service enabled;
2. Check if the Wi-Fi SSID (network name) is in English. If not, it is recommended to change it to an English name;
3. Check if other devices can connect to Wi-Fi. If other wireless devices also cannot connect, it is advisable to reset the router;
4. If other devices can connect to Wi-Fi, check if any third-party security APP is installed on the pad. Try uninstalling it, then restart the pad and attempt to connect again;
5. Please back up the data and perform a factory reset. After upgrading to the latest system version, try reconnecting.
If the issue persists, please take the pad to a local after-sales service center for further inspection.
1. By default, the pad uses DHCP for network access. If the network settings have not been changed, ensure that the router has DHCP service enabled;
2. Check if the Wi-Fi SSID (network name) is in English. If not, it is recommended to change it to an English name;
3. Check if other devices can connect to Wi-Fi. If other wireless devices also cannot connect, it is advisable to reset the router;
4. If other devices can connect to Wi-Fi, check if any third-party security APP is installed on the pad. Try uninstalling it, then restart the pad and attempt to connect again;
5. Please back up the data and perform a factory reset. After upgrading to the latest system version, try reconnecting.
If the issue persists, please take the pad to a local after-sales service center for further inspection.
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