The phone is unable to search for Wi-Fi network
If your phone cannot search for Wi-Fi network, here are some troubleshooting methods for your reference:
1. Restart your phone and the router to see if this solves the issue;
2. Reset Wi-Fi, mobile networks, and Bluetooth in settings;
3. Check and update the system to the latest version;
4. Confirm whether the router sets up with MAC address filtering or hides SSIDs, as these settings will prevent your phone from finding the Wi-Fi network;
5. Perform the factory reset on your phone and reset the router to try again.
If the above methods are ineffective, it can be a hardware failure of the Wi-Fi module. It is recommended to contact the after-sales service center for inspection and repair.
1. Restart your phone and the router to see if this solves the issue;
2. Reset Wi-Fi, mobile networks, and Bluetooth in settings;
3. Check and update the system to the latest version;
4. Confirm whether the router sets up with MAC address filtering or hides SSIDs, as these settings will prevent your phone from finding the Wi-Fi network;
5. Perform the factory reset on your phone and reset the router to try again.
If the above methods are ineffective, it can be a hardware failure of the Wi-Fi module. It is recommended to contact the after-sales service center for inspection and repair.
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