Xiaomi Standing Garment Steamer FAQ
Overview
1. Q: What is a garment steamer?
A: The garment steamer is a household appliance used to remove wrinkles and steam clothes. It works by heating water to produce steam, which is then projected onto the fabric. The high temperature and humidity of the steam soften the fabric fibers, effectively removing wrinkles.
Most of the garment steamers are designed as upright models where clothes hang on a rack for steaming. Compared to traditional irons, it is suitable for all kinds of clothes, easy to operate, and less likely to damage clothes. It is a convenient tool for ironing at home.
2. Q: What are the sell points of the Xiaomi Standing Garment Steamer?
A: For your reference, here are some sell points of the Xiaomi Standing Garment Steamer:
1. Efficient steaming at 130°C high temperature;
2. 300 kPa pressure boost for strong steam penetration;
3. 36 g/min large steam output for quick wrinkle removal;
4. 2000W high power for stable steam temperature;
5. 2 steam settings suitable for all-season clothing;
6. Clothing rack design allows for both wrinkle removal and garment storage;
7. 2.3L water tank can steam up to 10 garments in one go;
8. 99.9% mite removal and antibacterial rate.
Product Introduction and Usage
1. Q: How does the Xiaomi Standing Garment Steamer look?
A: The appearance of the Xiaomi Standing Garment Steamer is as shown in the picture below:
2. Q: What is included with the Xiaomi Standing Garment Steamer?
A: The package contents include garment steamer×1, lower pole×2, middle pole×2, upper pole×2, ironing head holder×1, clothes hanger×1, ironing board×1 and user manual×1.
3. Q: Is the Xiaomi Standing Garment Steamer noisy while working?
A: The noise from the Xiaomi Standing Garment Steamer comes from the water pump operation and high-pressure steam generation. It is not loud, so it is safe to use.
4. Q: What type of power plug does the Xiaomi Standing Garment Steamer use?
A: The Xiaomi upright garment steamer has different plug types based on the sales region.
The European version uses the VDE plug, the UK version uses the BS plug, and the Thai version uses the TIS plug.
5. Q: Can the Xiaomi Standing Garment Steamer be used in countries with 110V voltage?
A: No, the Xiaomi Standing Garment Steamer requires a voltage of 220-240V(50/60 Hz), and cannot be used with 110V.
6. Q: How long can the Xiaomi Standing Garment Steamer be used with a full water tank?
A: With a full water tank, the Xiaomi Standing Garment Steamer can be used for about 60 minutes. The water tank capacity is 2.3L.
7. Q: How to use the Xiaomi Standing Garment Steamer?
A: To use the Xiaomi Standing Garment Steamer, please refer to the following steps:
1. Before first use, check that the body, power cable, ironing head, and other parts are undamaged;
2. Pull out the water tank, and open the tank cover to add clean water. Then secure the cover, and reinstall the tank;
3. When the garment steamer is powered on, press the standby button to turn it on. Press the standby button again to set it to standby mode;
4. The garment steamer will automatically preheat after being turned on. All indicators will blink slowly. Preheat takes about 30 seconds, during which no steam is produced. After preheating, the indicator for the current mode will stay on;
5. Press the mode button to switch mode. The indicator for the current mode will stay on. The garment steamer defaults to the last used mode when turned on again.
8. Q: What are the functions of the Xiaomi Standing Garment Steamer?
A: For your reference, here are some details of the Xiaomi Standing Garment Steamer:
1. The garment steamer has two modes for different fabric types. Mode 1 is suitable for thin clothes while mode 2 is for thick clothes;
2. The preheating time is only about 30 seconds;
3. The garment steamer can steam for up to 60 minutes with a full tank, convenient for steaming large garments without frequent refills or waiting;
4. The upright design allows for vertical steaming, ideal for long or delicate garments like suits and dresses;
5. The garment steamer features automatic shut-off when overheating or if the water tank is empty for more than 2 minutes, ensuring your safety;
6. The garment steamer can also be used as a clothing rack;
7. High-temperature steam also helps remove odors and kill bacteria, with a 99.99% sterilization and mite removal rate under standard test conditions.
9. Q: Is it easy to install the Xiaomi Standing Garment Steamer?
A: The Xiaomi Standing Garment Steamer is easy to assemble without tools. The user manual provides detailed instructions and pictures to guide you through the installation process.
10. Q: What do the indicators of the Xiaomi Standing Garment Steamer mean?
A: There are two indicators above the mode button.
For your reference, the meanings of the indicators are as follows:
1. When the garment steamer is preheating, both indicators breathe;
2. When the preheating process is completed, the indicator(s) for the selected mode remain on;
3. When the garment steamer is switched to mode 1, only one indicator remains on;
4. When the garment steamer is switched to mode 2, both indicators remain on;
5. When the garment steamer is self-cleaning, both indicators blink alternately;
6. When the garment steamer is turned off, both indicators are off.
11. Q: How to clean and maintain the Xiaomi Standing Garment Steamer?
A: To clean and maintain the Xiaomi Standing Garment Steamer, please refer to the following steps:
1. Ensure the water tank has enough water before use to avoid dry burning;
2. Do not add any substances other than clean water to the water tank. Avoid adding hot water. And you can use regular tap water for daily use and pure water for important garments;
3. After steaming, turn off the garment steamer and unplug it. Then allow the garment steamer to cool completely;
4. Remove the water tank, pour out any remaining water, and clean the water residue to prevent scale buildup;
5. After ensuring the power plug is unplugged, wipe the ironing head with a soft, damp cloth, and return it to the hook. Place the ironing board back to its original position;
6. Do not immerse the garment steamer in any liquids;
7. Do not wash the ironing board cover to avoid damage.
12. Q: Can the Xiaomi Standing Garment Steamer be used for dry ironing?
A: No, the Xiaomi Standing Garment Steamer only supports steam ironing and does not have a dry ironing function.
13. Q: Is there a specific water quality requirement for the Xiaomi Standing Garment Steamer?
A: It is recommended to use pure water. While tap water can be used, it will cause scale buildup or lead to water splashing. Avoid using hot water or water with additives.
14. Q: What is the temperature of the ironing board on the Xiaomi Standing Garment Steamer?
A: The ironing board is made of plastic and does not have a heating function.
15. Q: What is the steam temperature when emitted by the Xiaomi Standing Garment Steamer?
A: The steam can reach up to 130°C. Be cautious of the high temperature to avoid burns.
16. Q: How long does it take for the Xiaomi Standing Garment Steamer to preheat?
A: The preheating time for the Xiaomi Standing Garment Steamer is 30 seconds.
17. Q: What precautions should be taken when using the Xiaomi Standing Garment Steamer?
A: For your reference, here are some tips when using the Xiaomi Standing Garment Steamer:
1. It is normal to hear the water pump and steam sounds during operation;
2. Ensure the water tank cover is tightly sealed and check for leaks before reattaching it to the main unit;
3. Avoid touching high-temperature steam to prevent burns;
4. The steam reaches up to 130°C. Check garments’ labels to ensure they can withstand the heat to avoid damage;
5. Do not use the garment steamer if the panel is damaged to prevent clothing damage;
6. If you need to pause during steaming, place the handle back in its holder to prevent burns from high temperatures.
18. Q: What safety protections does the Xiaomi Standing Garment Steamer have?
A: For your reference, here are some safety protections of the Xiaomi Standing Garment Steamer:
1. The NTC Temperature Control Protection can stop heating if the temperature exceeds the set value;
2. The Thermal Fuse Protection acts as a backup if the NTC control fails;
3. The Low Water Protection will automatically turn off the garment steamer if the water level is low for a preset time;
4. Electrical-water isolation can provide effective separation between electricity and water to prevent electrical hazards.
19. Q: Are there specific water level requirements for the Xiaomi Standing Garment Steamer?
A: The garment steamer will stop working if the water tank is empty for a preset time, but there are no special requirements for water levels.
20. Q: What fabrics is the Xiaomi Standing Garment Steamer suitable for?
A: The Xiaomi Standing Garment Steamer has two modes for different fabric thicknesses. Use mode 1 for thin summer garments and mode 2 for thicker clothes. The garment steamer can handle most fabrics unless specifically marked as unsuitable on the garment care label.
21. Q: Is the Xiaomi Standing Garment Steamer easy to operate?
A: The standby and mode buttons are conveniently located on the handle for easy one-hand control, making it simple to use.
22. Q: How effective is the Xiaomi Standing Garment Steamer at removing wrinkles?
A: With a steam output of up to 36g/min and strong steam penetration, the Xiaomi Standing Garment Steamer delivers steam at 130°C to effectively soften fabric fibers and remove deep wrinkles, restoring clothes to a fresh appearance.
23. Q: Should the water tank be emptied after using the Xiaomi Standing Garment Steamer?
A: It is recommended to empty the water tank if the garment steamer will not be used for an extended period.
24. Q: Will steam from the Xiaomi Standing Garment Steamer create water droplets on clothes?
A: At the beginning of use after preheating, a few small water droplets will appear, which is normal. The garment steamer has two modes to match different fabric thicknesses, reducing the chance of clothes becoming too wet.
Note:
Avoid steaming in one spot for too long to prevent condensation. Move the ironing head evenly to ensure proper steam dispersion.
25. Q: Will residual water in the water tank of the Xiaomi Standing Garment Steamer cause mold?
A: Residual water in a sealed water tank does not cause mold in the short term. However, it’s a good practice to empty the tank if not used for an extended period.
FAQs & Troubleshooting
1. Q: Why does the ironing head of the Xiaomi Standing Garment Steamer spray water?
A: The water droplets due to condensation from high-temperature steam meeting a cold surface or air. If the garment steamer continues to spray water without producing steam, please contact after-sales service for further assistance.
2. Q: Are water vapor and droplets in the tank of the Xiaomi Standing Garment Steamer a sign of a used product?
A: No, this is normal. New garment steamers undergo steam function tests, so water vapor and droplets are expected.
3. Q: Why is there no steam even though the indicators of the Xiaomi Standing Garment Steamer are on?
A: If there is no steam, please refer to the following information:
1. When the garment steamer is just turned on, both indicators will breathe, which means the garment steamer is preheating. The process can last 30 seconds, and steam will be normally produced after the preheating is completed;
2. Please ensure the water tank is filled properly.
4. Q: Why does the clothing have a white shine after steaming?
A: High steam temperatures (130°C) will cause changes in the fabric if it isn’t suitable for high heat, leading to damage or a shiny appearance. Please check the garment labels for heat tolerance.
5. Q: Is there any problem with drying clothes that are still damp with the Xiaomi Standing Garment Steamer?
A: It’s not recommended as excess moisture can accelerate aging and fading.
6. Q: Can the Xiaomi Standing Garment Steamer sanitize clothes?
A: Yes, it can remove over 99.9% of Escherichia coli, Staphylococcus aureus, and mites under standard conditions.
7. Q: What to do if the handle of the Xiaomi Standing Garment Steamer heats up?
A: It’s normal for the handle to feel warm due to the heating element. The garment steamer has protection features to prevent overheating, including temperature control and a fuse.
8. Q: Why does the Xiaomi Standing Garment Steamer emit white particles or powder?
A: This is due to mineral deposits from non-purified water. Using distilled water can avoid this issue. The particles won't harm your clothes but could cause stains with very poor-quality water.
9. Q: Is it normal for the water tank of the Xiaomi Standing Garment Steamer to leak during removal?
A: The water tank will not leak if the cover is properly secured. Please check if the cover is tight when you reinstall the water tank.
10. Q: Why does the Xiaomi Standing Garment Steamer not work after powering on?
A: To solve the issue, please refer to the following information:
1. After turned on, the Xiaomi Standing Garment Steamer will preheat for 30 seconds. When the indicators stop breathing and remain on, the steam will be normally produced;
2. Please check if the voltage matches the required range(220-240V, 50/60Hz).
11. Q: How to disassemble and store the Xiaomi Standing Garment Steamer?
A: To disassemble the Xiaomi Standing Garment Steamer, please refer to the following steps:
1. Remove the ironing board by opening the latch and taking it off;
2. Pull out the clothes hanger;
3. Unscrew the six support poles counterclockwise and remove the ironing head holder.
Note:
1. Turn off and unplug the garment steamer, allowing it to cool for 30 minutes before disassembly;
2. Empty the water tank before disassembly;
3. Store the garment steamer in a dry, cool place away from flammable or explosive materials.
12. Q: Why does the Xiaomi Standing Garment Steamer make noises during use?
A: If the Xiaomi Standing Garment Steamer makes noises during use, please refer to the following information:
1. The noises can occur due to movement or improper angle affecting water supply, air in the pipes, or condensation after use. This is normal;
2. If the water tank is empty, the pump will make a louder noise. Please refill the tank with pure water.
Note:
It is normal to hear pump sounds. After the garment steamer is turned off, there will be residual water droplets flowing into the air pipe due to the residual heat. It is normal to have a brief period of steam release.
13. Q: Is it normal for the Xiaomi Standing Garment Steamer to make loud "dry pump" noises and have intermittent steam output during use?
A: It is normal for the pump to make noise initially when the Xiaomi Standing Garment Steamer is first filled with water and turned on. The noise should decrease as the water enters the garment steamer.
If there are still noises, please refer to the following methods:
1. Check if the water tank has water. If not, please refill it;
2. Ensure the water tank is not damaged or leaking before reinstalling it;
3. If the water tank has water, remove and reinstall it to ensure proper installation;
4. If these methods do not help, please contact after-sales service for further assistance.
14. Q: What to do if the poles of the Xiaomi Standing Garment Steamer shake and are difficult to install?
A: The poles have position markers on their threads. Refer to the manual for easy assembly without tools. Ensure poles are installed properly to avoid wobbling. If issues persist, disassemble and reassemble the poles as needed.
1. Q: What is a garment steamer?
A: The garment steamer is a household appliance used to remove wrinkles and steam clothes. It works by heating water to produce steam, which is then projected onto the fabric. The high temperature and humidity of the steam soften the fabric fibers, effectively removing wrinkles.
Most of the garment steamers are designed as upright models where clothes hang on a rack for steaming. Compared to traditional irons, it is suitable for all kinds of clothes, easy to operate, and less likely to damage clothes. It is a convenient tool for ironing at home.
2. Q: What are the sell points of the Xiaomi Standing Garment Steamer?
A: For your reference, here are some sell points of the Xiaomi Standing Garment Steamer:
1. Efficient steaming at 130°C high temperature;
2. 300 kPa pressure boost for strong steam penetration;
3. 36 g/min large steam output for quick wrinkle removal;
4. 2000W high power for stable steam temperature;
5. 2 steam settings suitable for all-season clothing;
6. Clothing rack design allows for both wrinkle removal and garment storage;
7. 2.3L water tank can steam up to 10 garments in one go;
8. 99.9% mite removal and antibacterial rate.
Product Introduction and Usage
1. Q: How does the Xiaomi Standing Garment Steamer look?
A: The appearance of the Xiaomi Standing Garment Steamer is as shown in the picture below:
2. Q: What is included with the Xiaomi Standing Garment Steamer?
A: The package contents include garment steamer×1, lower pole×2, middle pole×2, upper pole×2, ironing head holder×1, clothes hanger×1, ironing board×1 and user manual×1.
3. Q: Is the Xiaomi Standing Garment Steamer noisy while working?
A: The noise from the Xiaomi Standing Garment Steamer comes from the water pump operation and high-pressure steam generation. It is not loud, so it is safe to use.
4. Q: What type of power plug does the Xiaomi Standing Garment Steamer use?
A: The Xiaomi upright garment steamer has different plug types based on the sales region.
The European version uses the VDE plug, the UK version uses the BS plug, and the Thai version uses the TIS plug.
5. Q: Can the Xiaomi Standing Garment Steamer be used in countries with 110V voltage?
A: No, the Xiaomi Standing Garment Steamer requires a voltage of 220-240V(50/60 Hz), and cannot be used with 110V.
6. Q: How long can the Xiaomi Standing Garment Steamer be used with a full water tank?
A: With a full water tank, the Xiaomi Standing Garment Steamer can be used for about 60 minutes. The water tank capacity is 2.3L.
7. Q: How to use the Xiaomi Standing Garment Steamer?
A: To use the Xiaomi Standing Garment Steamer, please refer to the following steps:
1. Before first use, check that the body, power cable, ironing head, and other parts are undamaged;
2. Pull out the water tank, and open the tank cover to add clean water. Then secure the cover, and reinstall the tank;
3. When the garment steamer is powered on, press the standby button to turn it on. Press the standby button again to set it to standby mode;
4. The garment steamer will automatically preheat after being turned on. All indicators will blink slowly. Preheat takes about 30 seconds, during which no steam is produced. After preheating, the indicator for the current mode will stay on;
5. Press the mode button to switch mode. The indicator for the current mode will stay on. The garment steamer defaults to the last used mode when turned on again.
8. Q: What are the functions of the Xiaomi Standing Garment Steamer?
A: For your reference, here are some details of the Xiaomi Standing Garment Steamer:
1. The garment steamer has two modes for different fabric types. Mode 1 is suitable for thin clothes while mode 2 is for thick clothes;
2. The preheating time is only about 30 seconds;
3. The garment steamer can steam for up to 60 minutes with a full tank, convenient for steaming large garments without frequent refills or waiting;
4. The upright design allows for vertical steaming, ideal for long or delicate garments like suits and dresses;
5. The garment steamer features automatic shut-off when overheating or if the water tank is empty for more than 2 minutes, ensuring your safety;
6. The garment steamer can also be used as a clothing rack;
7. High-temperature steam also helps remove odors and kill bacteria, with a 99.99% sterilization and mite removal rate under standard test conditions.
9. Q: Is it easy to install the Xiaomi Standing Garment Steamer?
A: The Xiaomi Standing Garment Steamer is easy to assemble without tools. The user manual provides detailed instructions and pictures to guide you through the installation process.
10. Q: What do the indicators of the Xiaomi Standing Garment Steamer mean?
A: There are two indicators above the mode button.
For your reference, the meanings of the indicators are as follows:
1. When the garment steamer is preheating, both indicators breathe;
2. When the preheating process is completed, the indicator(s) for the selected mode remain on;
3. When the garment steamer is switched to mode 1, only one indicator remains on;
4. When the garment steamer is switched to mode 2, both indicators remain on;
5. When the garment steamer is self-cleaning, both indicators blink alternately;
6. When the garment steamer is turned off, both indicators are off.
11. Q: How to clean and maintain the Xiaomi Standing Garment Steamer?
A: To clean and maintain the Xiaomi Standing Garment Steamer, please refer to the following steps:
1. Ensure the water tank has enough water before use to avoid dry burning;
2. Do not add any substances other than clean water to the water tank. Avoid adding hot water. And you can use regular tap water for daily use and pure water for important garments;
3. After steaming, turn off the garment steamer and unplug it. Then allow the garment steamer to cool completely;
4. Remove the water tank, pour out any remaining water, and clean the water residue to prevent scale buildup;
5. After ensuring the power plug is unplugged, wipe the ironing head with a soft, damp cloth, and return it to the hook. Place the ironing board back to its original position;
6. Do not immerse the garment steamer in any liquids;
7. Do not wash the ironing board cover to avoid damage.
12. Q: Can the Xiaomi Standing Garment Steamer be used for dry ironing?
A: No, the Xiaomi Standing Garment Steamer only supports steam ironing and does not have a dry ironing function.
13. Q: Is there a specific water quality requirement for the Xiaomi Standing Garment Steamer?
A: It is recommended to use pure water. While tap water can be used, it will cause scale buildup or lead to water splashing. Avoid using hot water or water with additives.
14. Q: What is the temperature of the ironing board on the Xiaomi Standing Garment Steamer?
A: The ironing board is made of plastic and does not have a heating function.
15. Q: What is the steam temperature when emitted by the Xiaomi Standing Garment Steamer?
A: The steam can reach up to 130°C. Be cautious of the high temperature to avoid burns.
16. Q: How long does it take for the Xiaomi Standing Garment Steamer to preheat?
A: The preheating time for the Xiaomi Standing Garment Steamer is 30 seconds.
17. Q: What precautions should be taken when using the Xiaomi Standing Garment Steamer?
A: For your reference, here are some tips when using the Xiaomi Standing Garment Steamer:
1. It is normal to hear the water pump and steam sounds during operation;
2. Ensure the water tank cover is tightly sealed and check for leaks before reattaching it to the main unit;
3. Avoid touching high-temperature steam to prevent burns;
4. The steam reaches up to 130°C. Check garments’ labels to ensure they can withstand the heat to avoid damage;
5. Do not use the garment steamer if the panel is damaged to prevent clothing damage;
6. If you need to pause during steaming, place the handle back in its holder to prevent burns from high temperatures.
18. Q: What safety protections does the Xiaomi Standing Garment Steamer have?
A: For your reference, here are some safety protections of the Xiaomi Standing Garment Steamer:
1. The NTC Temperature Control Protection can stop heating if the temperature exceeds the set value;
2. The Thermal Fuse Protection acts as a backup if the NTC control fails;
3. The Low Water Protection will automatically turn off the garment steamer if the water level is low for a preset time;
4. Electrical-water isolation can provide effective separation between electricity and water to prevent electrical hazards.
19. Q: Are there specific water level requirements for the Xiaomi Standing Garment Steamer?
A: The garment steamer will stop working if the water tank is empty for a preset time, but there are no special requirements for water levels.
20. Q: What fabrics is the Xiaomi Standing Garment Steamer suitable for?
A: The Xiaomi Standing Garment Steamer has two modes for different fabric thicknesses. Use mode 1 for thin summer garments and mode 2 for thicker clothes. The garment steamer can handle most fabrics unless specifically marked as unsuitable on the garment care label.
21. Q: Is the Xiaomi Standing Garment Steamer easy to operate?
A: The standby and mode buttons are conveniently located on the handle for easy one-hand control, making it simple to use.
22. Q: How effective is the Xiaomi Standing Garment Steamer at removing wrinkles?
A: With a steam output of up to 36g/min and strong steam penetration, the Xiaomi Standing Garment Steamer delivers steam at 130°C to effectively soften fabric fibers and remove deep wrinkles, restoring clothes to a fresh appearance.
23. Q: Should the water tank be emptied after using the Xiaomi Standing Garment Steamer?
A: It is recommended to empty the water tank if the garment steamer will not be used for an extended period.
24. Q: Will steam from the Xiaomi Standing Garment Steamer create water droplets on clothes?
A: At the beginning of use after preheating, a few small water droplets will appear, which is normal. The garment steamer has two modes to match different fabric thicknesses, reducing the chance of clothes becoming too wet.
Note:
Avoid steaming in one spot for too long to prevent condensation. Move the ironing head evenly to ensure proper steam dispersion.
25. Q: Will residual water in the water tank of the Xiaomi Standing Garment Steamer cause mold?
A: Residual water in a sealed water tank does not cause mold in the short term. However, it’s a good practice to empty the tank if not used for an extended period.
FAQs & Troubleshooting
1. Q: Why does the ironing head of the Xiaomi Standing Garment Steamer spray water?
A: The water droplets due to condensation from high-temperature steam meeting a cold surface or air. If the garment steamer continues to spray water without producing steam, please contact after-sales service for further assistance.
2. Q: Are water vapor and droplets in the tank of the Xiaomi Standing Garment Steamer a sign of a used product?
A: No, this is normal. New garment steamers undergo steam function tests, so water vapor and droplets are expected.
3. Q: Why is there no steam even though the indicators of the Xiaomi Standing Garment Steamer are on?
A: If there is no steam, please refer to the following information:
1. When the garment steamer is just turned on, both indicators will breathe, which means the garment steamer is preheating. The process can last 30 seconds, and steam will be normally produced after the preheating is completed;
2. Please ensure the water tank is filled properly.
4. Q: Why does the clothing have a white shine after steaming?
A: High steam temperatures (130°C) will cause changes in the fabric if it isn’t suitable for high heat, leading to damage or a shiny appearance. Please check the garment labels for heat tolerance.
5. Q: Is there any problem with drying clothes that are still damp with the Xiaomi Standing Garment Steamer?
A: It’s not recommended as excess moisture can accelerate aging and fading.
6. Q: Can the Xiaomi Standing Garment Steamer sanitize clothes?
A: Yes, it can remove over 99.9% of Escherichia coli, Staphylococcus aureus, and mites under standard conditions.
7. Q: What to do if the handle of the Xiaomi Standing Garment Steamer heats up?
A: It’s normal for the handle to feel warm due to the heating element. The garment steamer has protection features to prevent overheating, including temperature control and a fuse.
8. Q: Why does the Xiaomi Standing Garment Steamer emit white particles or powder?
A: This is due to mineral deposits from non-purified water. Using distilled water can avoid this issue. The particles won't harm your clothes but could cause stains with very poor-quality water.
9. Q: Is it normal for the water tank of the Xiaomi Standing Garment Steamer to leak during removal?
A: The water tank will not leak if the cover is properly secured. Please check if the cover is tight when you reinstall the water tank.
10. Q: Why does the Xiaomi Standing Garment Steamer not work after powering on?
A: To solve the issue, please refer to the following information:
1. After turned on, the Xiaomi Standing Garment Steamer will preheat for 30 seconds. When the indicators stop breathing and remain on, the steam will be normally produced;
2. Please check if the voltage matches the required range(220-240V, 50/60Hz).
11. Q: How to disassemble and store the Xiaomi Standing Garment Steamer?
A: To disassemble the Xiaomi Standing Garment Steamer, please refer to the following steps:
1. Remove the ironing board by opening the latch and taking it off;
2. Pull out the clothes hanger;
3. Unscrew the six support poles counterclockwise and remove the ironing head holder.
Note:
1. Turn off and unplug the garment steamer, allowing it to cool for 30 minutes before disassembly;
2. Empty the water tank before disassembly;
3. Store the garment steamer in a dry, cool place away from flammable or explosive materials.
12. Q: Why does the Xiaomi Standing Garment Steamer make noises during use?
A: If the Xiaomi Standing Garment Steamer makes noises during use, please refer to the following information:
1. The noises can occur due to movement or improper angle affecting water supply, air in the pipes, or condensation after use. This is normal;
2. If the water tank is empty, the pump will make a louder noise. Please refill the tank with pure water.
Note:
It is normal to hear pump sounds. After the garment steamer is turned off, there will be residual water droplets flowing into the air pipe due to the residual heat. It is normal to have a brief period of steam release.
13. Q: Is it normal for the Xiaomi Standing Garment Steamer to make loud "dry pump" noises and have intermittent steam output during use?
A: It is normal for the pump to make noise initially when the Xiaomi Standing Garment Steamer is first filled with water and turned on. The noise should decrease as the water enters the garment steamer.
If there are still noises, please refer to the following methods:
1. Check if the water tank has water. If not, please refill it;
2. Ensure the water tank is not damaged or leaking before reinstalling it;
3. If the water tank has water, remove and reinstall it to ensure proper installation;
4. If these methods do not help, please contact after-sales service for further assistance.
14. Q: What to do if the poles of the Xiaomi Standing Garment Steamer shake and are difficult to install?
A: The poles have position markers on their threads. Refer to the manual for easy assembly without tools. Ensure poles are installed properly to avoid wobbling. If issues persist, disassemble and reassemble the poles as needed.
Does it help?
Yes
No