What to do if the Xiaomi Robot Vacuum X20 Pro cannot be turned on?

If the Xiaomi Robot Vacuum X20 Pro cannot be turned on, try the following troubleshooting steps:
1. Ensure that the robot vacuum is properly charged to its omni station. Verify that the station is plugged into a functioning power outlet and that the indicator on the station is lit;
2. Examine the charging contacts on both the robot vacuum and the station for any dirt or debris. Clean them gently with a dry cloth to ensure a good connection;
3. Check the robot vacuum for any visible signs of physical damage that affects its functionality;
4. If the ambient temperature is too low (below 0°C) or too high (above 40°C), it will result in the issue of not powering on. Please use it in a proper environment of 0 to 40°C.
If none of the above steps resolve the issue, please contact the local after-sales service center for further assistance.