If the AV port on the Xiaomi TV A 65 2025 is not functioning properly, please refer to the following steps for troubleshooting and resolving the issue:
1. Ensure that the AV cable is securely connected to both the TV and the device (such as a cable box, gaming console, or streaming device). If not, you can try using a new AV cable to rule out any issues with the cable itself;
2. Check the AV port on the TV for any physical damage or debris that will obstruct the connection;
3. Please inspect the device on different ports to determine if the issue is with a specific port;
4. To check whether the issue is with the TV or the original device you are using, You can connect a different device to the AV port (like another gaming console or laptop);
5. Make sure your TV’s operating system is up to date;
6. Turn off both the TV and the device connected to the AV port. Unplug the power cords from both the TV and the device, wait for a few minutes and then plug them back in;
7. As a last resort, you can reset your TV. Be aware that this will erase all your settings and data, so make sure to back up any important data before proceeding.
If the above troubleshooting methods can’t resolve the issue, please contact the local after-sales service center for further assistance. They will help you in this regard.