Why is the touch functionality on the Redmi Note 13 Pro+ 5G screen affected when there is water on it?
Thank you for your support of Xiaomi products. The phone screen undergoes rigorous professional inspection before leaving the factory, ensuring its quality and reliability. Capacitive touchscreens, used in the Redmi Note 13 Pro+ 5G, are sensitive to conductors, and water is one of the most common conductors that can affect their performance. When water droplets are present on the screen, they can interfere with the touch signal from your fingers, potentially affecting the touchscreen's responsiveness. This is a normal phenomenon inherent to capacitive technology, and not a defect in the device.
To ensure optimal touch functionality, we recommend wiping the screen to remove any moisture or residues before use. This will help maintain the screen’s sensitivity and provide a better overall experience. We appreciate your understanding and hope you continue to enjoy using Xiaomi products.
To ensure optimal touch functionality, we recommend wiping the screen to remove any moisture or residues before use. This will help maintain the screen’s sensitivity and provide a better overall experience. We appreciate your understanding and hope you continue to enjoy using Xiaomi products.
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