To solve the problem, please refer to the following steps:
1. For laptops, try to plug the receiver into the left USB port to avoid the mouse touching the receiver when moving and affecting stability;
2. For desktops, try to plug the receiver into the USB port on the front of the host. Reception performance will be improved without obstructions;
3. The receiver is plugged into the USB HUB port of USB 3.0. There will have high-frequency interference. You can try to plug it directly into the USB port of the computer for use;
4. Keep routers, chargers, fans, motors and other devices away from the receiver to provide a clean and unobstructed environment for wireless transmission;
5. Keep the desktop or mouse pad clean, and keep the bottom cover lens hole free of dust to make the mouse movement and positioning smoother.
If the steps above are useless, please contact the local after-sales center.