What to do if cannot add the Xiaomi Smart Doorbell 3S in the Mi Home/Xiaomi Home APP?
For this issue, you can refer to the following methods below to troubleshoot:
1. Check whether the Wi-Fi is 2.4G Wi-Fi. The doorbell does not support connecting 5GHz Wi-Fi;
2. Check whether the Wi-Fi password is entered correctly;
3. Check whether the router is connected to the network normally;
4. Check whether the router is set with a blacklist;
5. Confirm if the Wi-Fi list of the mobile phone has the Wi-Fi beginning with “madv” after resetting the doorbell. If not, it means that the doorbell does not enter the paring mode;
6. Check whether the doorbell has been bound by other accounts. If it is bound by other accounts, please delete the doorbell under the original account first.
1. Check whether the Wi-Fi is 2.4G Wi-Fi. The doorbell does not support connecting 5GHz Wi-Fi;
2. Check whether the Wi-Fi password is entered correctly;
3. Check whether the router is connected to the network normally;
4. Check whether the router is set with a blacklist;
5. Confirm if the Wi-Fi list of the mobile phone has the Wi-Fi beginning with “madv” after resetting the doorbell. If not, it means that the doorbell does not enter the paring mode;
6. Check whether the doorbell has been bound by other accounts. If it is bound by other accounts, please delete the doorbell under the original account first.
Does it help?
Yes
No