What should pay attention to when purchasing the Xiaomi Home Secure?
You need to pay attention to the following things when purchasing the Xiaomi Home Secure:
1. The Xiaomi Home Secure Service is tied individually to each camera and Xiaomi account.
If you have purchased the Xiaomi Home Secure for a camera and then switched to a different Xiaomi account, the Xiaomi Home Secure cannot be used (You will be prompted to repurchase). If you change the camera associated with the same Xiaomi account, it cannot be used. But if only the phone is replaced, it does not affect the use of the service.
Any change to the Xiaomi account or the camera will render the Xiaomi Home Secure feature unusable;
2. No refunds are available after purchasing the Xiaomi Home Secure. It also does not support changing the subscription plan during its active period. (e.g., if you are currently using a 1-month plan, you should wait until its expiration to purchase a 12-month plan);
3. To ensure alarm videos upload to the cloud, it is recommended to ensure an upload speed of no less than 4Mbps and avoid connecting too many devices to the network at the same time. (If two cameras have purchased the service plans, the recommended upload speed is no less than 8Mbps, otherwise it will cause the video to be lost).
1. The Xiaomi Home Secure Service is tied individually to each camera and Xiaomi account.
If you have purchased the Xiaomi Home Secure for a camera and then switched to a different Xiaomi account, the Xiaomi Home Secure cannot be used (You will be prompted to repurchase). If you change the camera associated with the same Xiaomi account, it cannot be used. But if only the phone is replaced, it does not affect the use of the service.
Any change to the Xiaomi account or the camera will render the Xiaomi Home Secure feature unusable;
2. No refunds are available after purchasing the Xiaomi Home Secure. It also does not support changing the subscription plan during its active period. (e.g., if you are currently using a 1-month plan, you should wait until its expiration to purchase a 12-month plan);
3. To ensure alarm videos upload to the cloud, it is recommended to ensure an upload speed of no less than 4Mbps and avoid connecting too many devices to the network at the same time. (If two cameras have purchased the service plans, the recommended upload speed is no less than 8Mbps, otherwise it will cause the video to be lost).
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