Solution: PC: To freeze/unfreeze Mi account, we must enter id.mi.com > Login > Go to the account > Click on "Account Preferences" > Click on the option "Do you need help?" > In this section you will find the option "freeze/unfreeze account". Xiaomi Phone Settings: On a Xiaomi device, you can find instructions on how to freeze/unfreeze your account in Settings > Mi Account > Help. Any Mobile Phone:You can freeze/unfreeze the account by entering our website id.mi.com > Login > Go to the account > Click on "Account Preferences" > Click on the option "Do you need help?" > In this section you can find the "freeze/unfreeze account" option.