Why can't the other party's phone be searched when using the Xiaomi Offline Communication?

Failure to search the other device during Xiaomi Offline Communication usage may be associated with environmental conditions or phone operating status. Please follow the troubleshooting steps below:
1. Verify that Xiaomi Offline Communication is enabled on the other device. Some devices require manual approval for features such as location and calling permissions; make sure both parties have completed the authorization. Also, confirm that both devices support the Xiaomi Offline Communication protocol to prevent search failures caused by compatibility issues.
2. Xiaomi Offline Communication depends on a direct signal connection. Ensure both devices are in an environment free of significant obstructions, such as walls, metal barriers, or large buildings, and are within the supported distance range (usually 100–500 meters; check the device manual for specifics). Avoid areas with substantial electromagnetic interference, like near substations, high-voltage lines, or industrial equipment, to minimize signal disruption during searches.
3. If your device is performing high-load tasks, such as Wi-Fi hotspot sharing, Bluetooth transfers, or large-file downloads, these can consume communication resources and reduce Xiaomi Offline Communication's search efficiency. Temporarily disable such tasks and try again. Also, ensure the device has enough battery power (communication functions may be limited when the battery is below 20%), and that background processes related to Xiaomi Offline Communication are not closed.
If the problem continues after these steps, submit feedback through your mobile device. We will then conduct further analysis to resolve the issue.