Solution:
The phone needs to be Android 4.4 or iOS 10.0 and above, with Wi-Fi function.
The device supports 2.4GHz Wi-Fi signal, not 5GHz.
The phone and the device are connected to the same Wi-Fi signal and the network is working.
Solution:
The phone needs to be Android 4.4 or iOS 10.0 and above, with Wi-Fi function.
The device supports 2.4GHz Wi-Fi signal, not 5GHz.
The phone and the device are connected to the same Wi-Fi signal and the network is working.
Does it help?