1. Confirm whether the WiFi password entered when connecting is correct. The WiFi user name cannot contain Chinese characters or the password setting contains special
characters such as @￥%. If so, please reset it to English or with numbers and letters.
2.Please enter your account number and password before trying again;
try to open the web page through a mobile phone or a computer connected to WiFi to see if it is smooth;
3. Confirm whether the distance between the router and the robot is too far (more than 5 meters or there is a partition in between). You can try to move the machine within 1 to 2
meters away from the router and try to reconnect;
4. Try to connect to the mobile phone WiFi hotspot;
5. Check whether the router is connected to too many smart devices, causing the network to slow down or the router to become unresponsive. You can restart the router and try again;
6. Currently, it does not support the company's EAP802.1x certified network, 5G signal network or public WiFi network that requires web page authentication, such as: CMCC, ChinaUnicom , etc. You need to switch the network again and try to connect;
7. After the network is turned off , if the device is not connected to the Internet for more than 1 hour, the WiFi module will turn off the network connection function, and the WiFi indicator light will flash. The connection can be restored only after restarting the device;
8. Check whether the mobile phone has restricted the permissions of the App, such as networking, positioning, etc. Please allow the permissions and try again;
9. Connection failure may also be related to the mobile phone model. You can try to use other different mobile phone models to try to connect.
