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Why does the fan of the Xiaomi Smart Air Fryer 4.5L not rotate?

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Why does the fan of the Xiaomi Smart Air Fryer 4.5L not rotate?

If the fan of the device does not rotate, please refer to the following troubleshooting steps:
1. The fan blade is stuck;
2. The motor is damaged or other components have a broken circuit. Please contact the after-sales for inspection.